Frogfoot Port Elizabeth

[DragonMolester]

Crap Sunday afternoon once again.

 

[NeoNarchy]

 

[BCR]

Maybe their infamous core router blew up?

 

[skybound]

Do they not design redundancy into their environment?

 

[Conack]

Do they not design redundancy into their environment?

After having been on Frogfoot for a few years, I can indeed say:
No.

 

[BCR]

I'm impressed they're at least aware of it at Axxess.

Fibre trouble with Axxess/Frogfoot

Hi everyone. I got a fibre installation yesterday. Axxess confirms my line is activated. All 4 lights on the fibre box are lit, but on the router status page it shows that I am not getting a WAN IP. Can anyone give me some troubleshooting tips? I have tried Axxess via support tickets and on...

mybroadband.co.za

 

[Groggyme]

Really bad now... WTF.

 

[BeerIsNotGood...]

issssssuuuesssss

 

[Retro1337]

yeah the latency spikes tonight...

 

[Bryn]

Without Cloudflare Warp:

And with:

 

[Frogfoot Fibre]

I am seeing some dips on my end. Lorraine, Afrihost.

Good day.

There was an outage in the area, and it has been resolved. May you please confirm if you are able to connect?

 

[Frogfoot Fibre]

Mine is hard down - Newton Park

Hi There!

There was an outage in the area. May you please confirm if you are able to connect?

 

[Frogfoot Fibre]

View attachment 1751757

Crap Sunday afternoon once again.

Good morning.

We are sorry to hear this.

Please advise if you are still experiencing an issue?

 

[Frogfoot Fibre]

Without Cloudflare Warp:

And with:

Good morning.

We are sorry to hear this.

Please advise if you are still experiencing an issue?

 

[Frogfoot Fibre]

View attachment 1751760

Good morning.

We do apologize for the inconvenience caused.

may you please advise if you are able to connect now?

 

[Frogfoot Fibre]

yeah the latency spikes tonight...

Good day.

We do apologize for the lack of service provided.

May you please confirm if you are still experiencing an issue?

 

[Retro1337]

Good day.

We do apologize for the lack of service provided.

May you please confirm if you are still experiencing an issue?

Came back online between 12am-1am this morning. Are you perhaps able to confirm what the issue was?

 

[Frogfoot Fibre]

@Frogfoot Fibre

Hi There!

The ISP's that involved in the outage is Afrihost, axxess and Echo.

The outage has been resolved. If you are still unable to connect, please do send us your details and we will be able to assist further.

 

[Frogfoot Fibre]

Yeah, Cotswold, PE. My FF fibre line is borked.

Good morning.

We are sorry to hear this.

Please advise if you are still experiencing an issue?

 

[Frogfoot Fibre]

George also messed up.
View attachment 1751755

Hi There!

We do apologize for the inconvenience caused.

Please advise if you are still experiencing an issue?