Frogfoot Port Elizabeth

BeerIsNotGood... said:
some sites unreachable...
Click to expand...

Please see the update below.

Outage Update

Outage Title: Outage | CPT | Regional | Subset | Down
Outage Ref(solid): FRG4827266
Impact Start Time: 2024-04-15 18:19:00
Impact: Hard Down

Outage Update:
2021-04-15
-- Logged to Tier 3 for investigations
-- Tier 3 and Core teams are actively engaged in a thorough investigation to identify the root cause of the issue
 
BCR said:
I get the feeling traffic being diverted from CPT to JHB, based on the server Openserve decided to use for the next speedtest ?
Click to expand...

What does a traceroute to 1.1.1.1 look like?
My traffic still terminates in CPT, just super high latency.

1713206679388.png
 
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I’m in Newton Park too and my connection is just awful tonight. Low speeds, extremely high latency. It’s taken over 30 mins to download a 500mb app on my phone. Anyone know what’s going on?

I’ve truly not had any troubles with my fibre since moving to Newton Park in October but the last 3 weeks have been awful! Afrihost chat agents not helpful unfortunately
 
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Frogfoot George has been terrible for 2 weeks. Unstable and packetloss almost every night.
Also on Afrihost. (They're not to blame as a group of us on Frogfoot are all seeing the same problems on different ISP's)
 
Interesting that when search on Openserve, only offers up to 40mbps.

Filled in form anyway.

Strange to think we were all diving to get away from Telkom/Openserve, and here we finding a way back. Is that Nuts?
 
skybound said:
Interesting that when search on Openserve, only offers up to 40mbps.

Filled in form anyway.

Strange to think we were all diving to get away from Telkom/Openserve, and here we finding a way back. Is that Nuts?
Click to expand...
Probably VDSL
 
Just sent them this on their contact us page. Not sure if should hold my breathe for a response:

I have always admired your organisation. Lately however with the user experience detoriating daily, it is hard to remain loyal and have began shopping for alternates. This has been echoed by a number of users on our neighborhood whatsapp group of 390 members too.

Please can you provide a short to medium term view of your service specifically in the PE area and what initiatives are being implemented to bring the service back up to par with your competitors. This will assist myself and my neighbours with making an informed decision.
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