Home Connecta Flexi

I get the message that I don't have any data to roll over so hopefully my data will last until the 8th of December.
 

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Good day

You can only roll over the data when it is about to expire. We have responded to your private message.

^SM
 
Hi

Please look at my account I lost 100 gigs yesterday because I could not extend it.
 
The "New" Home Connecta Flexi packages only appear to have been introduced after the 8th of October so the rollover extension may only become activated in November?
 
Standard Cell C, refer you to terms and conditions that don't actually answer the question.
 
@Cell_C / anyone else that might know :

From the website ...
Which radio frequency spectrum band does Cell C's LTE/LTE-A support?
Click to expand...
Cell C LTE/ LTE-A network is supported primarily on the 1800MHz and 2300MHz radio frequency spectrum band only with no fallback to Cell C Mobile 2G/3G networks.
Click to expand...

I don't understand why, if I select B40 (2300 MHz) in my router - Huawei B525 - 65a - it fails to register the SIM on your network ? ... router light stays red.

However, using a Telkom SIM in that router, I'm able to select either 1800 MHz and 2300 MHz spectrum.

Is it because 2300 is used by MTN, and my tower probably doesn't (yet) have access to it, in-so-far as Cell C SIM's are concerned ?

If so, will it be made available to all towers in future, based on your agreement with MTN ?

Alternatively, please advise why you think this is the case (no 2300 access using Cell C).
 
Swa said:
Standard Cell C, refer you to terms and conditions that don't actually answer the question.
Click to expand...
Ja, nee - what I want to know is how much you need to spend in order to extend by 1, 7 or 30 days ?
Don't see that in the T's & C's.

So, you load R5 airtime & get to choose between 1, 7 or 30 days, or only if you spend considerably more, is 30 days optional when you attempt to rollover ?

I currently have around 40 GB (20 + 20) left of 100 GB which will expire on the 8th Nov. (midnight of the 7th, I presume). If I get to rollover up to 10 + 10 after that, it'll be worth loading more airtime value, but how much is the question, or is it really that flexible ? ... load whatever value you want to ?

... and can one load the airtime sooner than midnight of the 7th Nov. (in the eg. given), or must one wait until that last day to load it & put the rollover into affect ?
 
BayCityRoller said:
@Cell_C / anyone else that might know :

From the website ...



I don't understand why, if I select B40 (2300 MHz) in my router - Huawei B525 - 65a - it fails to register the SIM on your network ? ... router light stays red.

However, using a Telkom SIM in that router, I'm able to select either 1800 MHz and 2300 MHz spectrum.

Is it because 2300 is used by MTN, and my tower probably doesn't (yet) have access to it, in-so-far as Cell C SIM's are concerned ?

If so, will it be made available to all towers in future, based on your agreement with MTN ?

Alternatively, please advise why you think this is the case (no 2300 access using Cell C).
Click to expand...

Neither Cellc or MTN has spectrum in that band.

Cellc only has 2100MHz and 1800MHz.

Cellc roaming on MTN allows 1800, 2100 and 900.

I don't know if MTN allows Cellc users to roam on their temp x2 (2500) spectrum blocks.
 
BayCityRoller said:
Ja, nee - what I want to know is how much you need to spend in order to extend by 1, 7 or 30 days ?
Don't see that in the T's & C's.

So, you load R5 airtime & get to choose between 1, 7 or 30 days, or only if you spend considerably more, is 30 days optional when you attempt to rollover ?

I currently have around 40 GB (20 + 20) left of 100 GB which will expire on the 8th Nov. (midnight of the 7th, I presume). If I get to rollover up to 10 + 10 after that, it'll be worth loading more airtime value, but how much is the question, or is it really that flexible ? ... load whatever value you want to ?
Click to expand...
The first one is free .
 
cavedog said:
Neither Cellc or MTN has spectrum in that band.

Cellc only has 2100MHz and 1800MHz.

Cellc roaming on MTN allows 1800, 2100 and 900.

I don't know if MTN allows Cellc users to roam on their temp x2 (2500) spectrum blocks.
Click to expand...
Thanks.
I thought not, because hadn't seen that listed before now, so it must be a typo. on the website ?
 
zubair17109 said:
The first one is free .
Click to expand...
If I try it in the app. - Services - Data Bundle Rollover - with no airtime loaded, it states :

"You do not have any active data bundles to extend. - far as I know, I do - part of the original 50 + 50 I bought & loaded. You can purchase data bundles via the Buy section of the app."

That's why it's confusing :unsure:

@Cell_C- More explanation required as to how rollover in my real-life example given above, can work?

I've read the points in the link you pasted on" rollovers", but they don't help with the 1x free option.
 
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