Return the Cell C Whoosh?
I only established that Cell C does not offer incoming access to ports in the weeks after I purchased the products - after long hours holding for the support call centre team, btw, it was this forum that alerted me to it. However, by that point in time, the 7 day return policy had passed.
I was hoping to return the Speedstick for a refund, as I felt that Cell C is advertising full internet connectivity, but only offers one way, outgoing internet connections.
This is in contrast to other ISPs (I have had both iBurst and Cybersmart),
and even Vodacom, who offers an "unrestricted APN", that all offer
proper, dual direction, internet connectivity. i.e. Cell C is advertising/selling a service it doesn't really fully provide, and it doesn't notify customers of restrictions on usage.
I even escalated this to head office (waited in the customer services area for ages), where I do not receive responses despite numerous follow ups.
Cell C rep: any thoughts on this?