International sloooow

webafricas technical support is just as bad as telkoms when it comes to adsl issues, they just spam you with, gief trace route, gief trace route, and then continue to blame your line even thou half the country is dead in the water.

We should not have to use a stupid proxy server like cache.saix to browse its utter rubbish.
 
S-L

Yes, I've noticed that international connections have suddenly slowed down again - most times not connecting, but telling me that "you're not connected to the internet" kind of crap. This began about two days ago...

I'm in the Durban area - any others around here experiencing S-L-O-W attempted connections, only to be told "not connected to the internet, etc..."
 
IS uncapped slow - to International, was working fine 15 minutes ago
 
Working fine on Vodacom 3G... so it must be a local SAIX routing to International issue.
 
lol its true , when google was taking its time to open this morning , i tried mybb and it opened up faster than any other webpage i have tried all day , even news 24takes forever from time to time
 
Mephisto_Helix said:
FF:

Tools > Options > Advanced > Network Tab > Settings > Choose Manual Proxy Configuration > enter dsl-cache.saix.net 8080
Click to expand...

tried this in FF but says "Access denied by access control policy." when i try load a page :\
 
scumbag said:
tried this in FF but says "Access denied by access control policy." when i try load a page :\
Click to expand...

That means you are not actually on the Telkom SAIX backbone. You must be on Internet Solutions or some other backbone.
 
Garyvdh said:
That means you are not actually on the Telkom SAIX backbone. You must be on Internet Solutions or some other backbone.
Click to expand...

ah sorry yea had Route Sentry running with a local IS account >_<

works 100% now :)
 
Hi Guys,

I would just like to inform that we have logged a request with SAIX to investigate the matter urgently.

I have also mentioned this on the Web Africa forums - http://forums.webafrica.co.za/_2341.html

As soon as we receive an update from SAIX I will update both threads with the information received.


Thank you.
 
®KIM said:
Yes, I've noticed that international connections have suddenly slowed down again - most times not connecting, but telling me that "you're not connected to the internet" kind of crap. This began about two days ago...

I'm in the Durban area - any others around here experiencing S-L-O-W attempted connections, only to be told "not connected to the internet, etc..."
Click to expand...

It started last night around 3am for me. Its ridiculous. I cant get any work done. :(

The worst is we're paying for a service that technically is not working or working how its spose to do. :erm:

I wonder what Telkom would do if we did the same with payment? :mad:
 
scumbag said:
tried this in FF but says "Access denied by access control policy." when i try load a page :\
Click to expand...

It worked for me for a while, but now I'm getting the same thing. :mad::mad:

EDIT: I just remembered that one of our clients has a vpn setup. So I'm now connected to that and although the sites don't load that fast I can at least get some work done.
 
Last edited:
I'm trying to f@#$%^&g work here!!

Telkom get your bloody act together and sort out the international connectivity issues! FFS man, how are we supposed to get any work done! :mad: :mad:
 
WAangelo said:
Hi Guys,

I would just like to inform that we have logged a request with SAIX to investigate the matter urgently.

I have also mentioned this on the Web Africa forums - http://forums.webafrica.co.za/_2341.html

As soon as we receive an update from SAIX I will update both threads with the information received.


Thank you.
Click to expand...

Thank you.

Please also update the WA alerts page to reflect that there is an actual problem.

What good are alerts or notifications if it's never used?
 
SAIX has added the following to their Noticeboard, so at least they're investigating:

SAIX Network Notice Update - Hardware - Slow international browsing
Notice Ref : NN0003514
Failure Type : Fault Condition
Status : In Progress
Problem Description : Hardware - Slow international browsing
Impact : ADSL and dialup clients may experience slow international browsing
Time Down : 2009-08-26 14:00
Sites : Slow international browsing
Cause : Unknown
ETTR : 1 Hour
Progress : Our Tier2 busy investigating
Click to expand...
 
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