It would appear that Mweb is blocking BitTorrent 100%

[PostmanPot]

What do you mean by this statement?

I mean that MWEB is never down. We have people complaining about torrents being shaped, and then we have others, thinking they're fair and logical, chiming in with their experiences from 2+ years ago, as to why MWEB sucks.

MWEB does not suck, it's never down, and they offer literally unshaped uncapped bandwidth on all other protocols. No ISP comes close, having tried them all. I would like to reiterate that this is not for me only, but for countless others - forumites, family, clients, etc.

It's sad that one cannot speak the truth without these 'fair and logical' persons resorting to childish attacks. Internet's serious business. They need to understand that everyone has different uses and usage needs, and that for most internet users, consistent quality is more important than squeezing as much out per month. Of course, they are too closed-minded to even consider others' usage but themselves'.

70 and 100GB respectively on their uncapped 2MB accounts? LOL! What if I told you I did about 50GB - 60GB in the first week of March on my 2MB OW account? Downloaded Elder Scrolls Online which is about 30 - 35GB once off. Then they released update 6 several days later, which was about 20 - 25GB.

Just downloaded Cities: Skylines this morning via torrent. 1.25GB file which ran full speed and finished in about an hour and 40 minutes.

Take your time when you go through the package comparisons chart again. If you were on 2Mbps Premium, nothing would happen. If you were on 2Mbps Standard, you would be nearing the threshold.

FYI, the above usage accounts for maybe 5% at most of internet users in SA. Keep that in mind.

Lol, PostmanPot. My OW account is outperforming your MWEB account. OpenWeb, of all ISPs. You've got your head so far up your arse you can't separate reality from your delusions. Mweb is not a good ISP. They're just as bad as Openweb and WebAfrica.

No it's not.

Ah, you mean when you got force fed humble pie by the guy who you were lying about on the forums? Maybe we should call him to see what he thinks of you saying he doesn't love and maintain his pride and joy? Because I recall you singing a whole different tune once he showed up.

Not entirely. The lower end of my guesstimate of the RPM was correct. I was incorrect about damage being caused or if it was 'bad' for the car. I do still believe deep down that an engine gently warmed up will outlast one that hasn't, and is generally better for the car. There was some agreement there. Obviously a V8 will handle more due to higher capacity. I have already made my point about people treating things differently and I believe most high end car owners would feel the same way I do about their pride and joys. We've already met and you're welcome to call him if you now feel it's important.

Quite frankly your behaviour is appalling, but hopefully you can appreciate the above and focus on the discussion at hand.

Just popping into this thread to understand why people are still with Mweb.

Why is that?

 

[MagicDude4Eva]

Why is that?

Because they departed from their initial value proposition of being truly uncapped and started imposing aggressive shaping due to customers "violating" their TOS and AUP. I don't really want to get into it, but MWeb pulled out in Aug 2013 when I was about to lodge a legal case against their conduct. Unlike perhaps many others, I had all SLA failures documented (accurate measurement of latency, line-speed, throughput, disconnects, line-failures etc) and found that their service deteriorated from July 2013 until the actual cancellation in August 2013.

I still consider MWeb an unethical company, as they imposed restrictions on their users for "violating" TOS/AUP without actually ever clarifying the rules (i.e. it's like a cop writing you a ticker for "violating the law", without giving you specifics about what you did).

Don't get me wrong, their products might work for the average Joe, but certainly did not work for a power-user like me (the contention comes in, that for 2 years they worked perfectly fine, but then MWeb changed the terms of the service). I would never do business with them, considering how senior managers and executives behaved in that specific case.

 

[phoneJunky]

You mean keep the internet pure for people who want to use only 5GB a month.

The only viable ISPs seem to be Afrihost and CrystalWeb and I'm not even sure about the latter.

My 4Meg standard uncapped MWEB account out performs my Afrihost capped account I specifically got for gaming. And it had less down time (if any) than Afrihost. I know Afrihost had had some problems that should have been sorted out though.

Even I remember this period and I didn't even use their products at the time. Much whining and gnashing of teeth took place at the time.

Though I'm sure PostmanPot doesn't care. He just likes hearing his own version of events no matter what anyone says. Anyone remember the car that he was dead sure was being over revved? LOL

The reason I had to get an Afrihost account was for the before AUP period, which worked perfectly well. Ever since the AUP has been enforced, MWeb has been better than my 2 capped accounts at other ISPs.

Also remember they assume you are a home user if you have the standard account, so BT during the day is really slow. Probably something like 30KBps, it gets better after 4 and then somewhere around 9-10 you start getting full line speed. I think the Steam games are torrents if I am not mistaken, but that somehow always happen in the early morning hours.

 

[PostmanPot]

Because they departed from their initial value proposition of being truly uncapped and started imposing aggressive shaping due to customers "violating" their TOS and AUP. I don't really want to get into it, but MWeb pulled out in Aug 2013 when I was about to lodge a legal case against their conduct. Unlike perhaps many others, I had all SLA failures documented (accurate measurement of latency, line-speed, throughput, disconnects, line-failures etc) and found that their service deteriorated from July 2013 until the actual cancellation in August 2013.

I still consider MWeb an unethical company, as they imposed restrictions on their users for "violating" TOS/AUP without actually ever clarifying the rules (i.e. it's like a cop writing you a ticker for "violating the law", without giving you specifics about what you did).

I respect that and too don't want to get into it, or comment on ethics. But will say that most people, as you term average Joes, would never have needed to find out what the throttle limit is, due to their usage.

Of course, those who were enjoying the 'freedom of the web' unrestricted for quite some time, a fraction of users, would have been eager to know, and not knowing ultimately led to them leaving, as well as torrent shaping. I was one of those who left. This has clearly left a bitter taste.

"Shaping" - did you mean throttling, or aggressive shaping of p2p? I much prefer throttling to shaping, and for a non downloader who wants the best quality uncapped at all times of the day, the fact that MWEB's limits had been published meant it was a no brainer to return a year after leaving.

Don't get me wrong, their products might work for the average Joe, but certainly did not work for a power-user like me (the contention comes in, that for 2 years they worked perfectly fine, but then MWeb changed the terms of the service). I would never do business with them, considering how senior managers and executives behaved in that specific case.

This is where I must emphasise that MWEB is perhaps the best choice for the most demanding of users, who aren't big p2p downloaders, whose usage falls within the publicly known limits. It's not only for average Joes. There are plenty of forumites reading these posts who feel the same as me, but generally we use the 1st rule of Fight Club when it comes to recommending ISPs.

I could not be happier that Afrihost and WebAfrica keep on getting recommended. And good for Crystal Web too.

 

[PostmanPot]

I think the Steam games are torrents if I am not mistaken, but that somehow always happen in the early morning hours.

Steam and gaming are prioritised.

 

[Kosmik]

I respect that and too don't want to get into it, or comment on ethics. But will say that most people, as you term average Joes, would never have needed to find out what the throttle limit is, due to their usage.

Of course, those who were enjoying the 'freedom of the web' unrestricted for quite some time, a fraction of users, would have been eager to know, and not knowing ultimately led to them leaving, as well as torrent shaping. I was one of those who left. This has clearly left a bitter taste.

"Shaping" - did you mean throttling, or aggressive shaping of p2p? I much prefer throttling to shaping, and for a non downloader who wants the best quality uncapped at all times of the day, the fact that MWEB's limits had been published meant it was a no brainer to return a year after leaving.



This is where I must emphasise that MWEB is perhaps the best choice for the most demanding of users, who aren't big p2p downloaders, whose usage falls within the publicly known limits. It's not only for average Joes. There are plenty of forumites reading these posts who feel the same as me, but generally we use the 1st rule of Fight Club when it comes to recommending ISPs.

I could not be happier that Afrihost and WebAfrica keep on getting recommended. And good for Crystal Web too.

Mweb stopped working for me, overpriced and started having streaming issues as more and more users came on board.

 

[PostmanPot]

Mweb stopped working for me, overpriced and started having streaming issues as more and more users came on board.

This just cannot be, sorry to say. I understand you had problems, but there's got to have been something else at play.

 

[phoneJunky]

Steam and gaming are prioritised.

The gaming is yes, but I am not sure about updating a game.

 

[Seriously]

Steam and gaming are prioritised.

Actually I game better now using CellC midnight bundle using a cheap samsung S3 than I were ever able to on Mweb 4M ADSL at the time I was still with them.

Smoke that pipe.

 

[PostmanPot]

The gaming is yes, but I am not sure about updating a game.

Well if it's through Steam, Steam is prioritised and usually receives full speed always.

 

[phoneJunky]

Mweb stopped working for me, overpriced and started having streaming issues as more and more users came on board.

When was this? Just before the AUP came into effect?

@PP, it doesn't bother me. Whenever I play everything is ready for me.

 

[PostmanPot]

When was this? Just before the AUP came into effect?

@PP, it doesn't bother me. Whenever I play everything is ready for me.

Yup, thought so. Clarifying it for the sake of others.

 

[AdrianH]

I will be moving back to Mweb end of the month. I find that streaming from various sources just isn't up to par on the other ISPs, even though on the other ISPs I am on capped accounts while on Mweb I am on standard uncapped.

Afrihost Capped - Became very erratic to the point at times streaming just wouldn't work.
Web Africa Home Capped - Works most days, but then I find sometimes the streaming quality drops on Netflix and SkyNews in the evening when I watch the most.

I could try Crystal web, but I believe both Web Africa and Crystal Web are both running on IS, so I doubt I would see much difference between the two.

 

[Kosmik]

When was this? Just before the AUP came into effect?

@PP, it doesn't bother me. Whenever I play everything is ready for me.

Around that time yes. Youtube, Netflix etc , all went for a ball. And Postman, you say Mweb was never down? I dunno how many times we were down in Durbs but folks were up in Jhb or Cpt, a number of times they would route us out of either POP, I'm assuming something to do with their international handling.

And there was the whole mweb vs saix peering debacle where BF3 went for a ball.

 

[PostmanPot]

Around that time yes. Youtube, Netflix etc , all went for a ball. And Postman, you say Mweb was never down? I dunno how many times we were down in Durbs but folks were up in Jhb or Cpt, a number of times they would route us out of either POP, I'm assuming something to do with their international handling.

And there was the whole mweb vs saix peering debacle where BF3 went for a ball.

I do recall the downtime you refer to. It was around 2 years ago. The Durban issues were a bit more recent, I think there was some downtime about 6 months ago.

But it's been mostly faultless for a long time now, the entire time since I rejoined. And at least 6 months for the Durbanites.

 

[MagicDude4Eva]

I think it is also important to understand that not every user's circumstances are the same: We can't even find common ground on the different speed issues - i.e. a guy having a 2mb account can never compare the service to a 10mb account (never mind comparing than business QoS vs. consumer QoS). Then take into consideration exchange congestion, actual client device (a sh*tty ADSL router with lousy throughput) and the condition of the line (SNR/attenuation).

I had perfect conditions in my setup while with Mweb (1km from exchange, 4mb ADSL line, high-end ADSL modem, perfect line-conditions) and all of a sudden "boom" - service degraded to sub 1mb standards. In any case, I think I am happy with Afrihost business - household of 4 with about 500-900GB/pm (heavy gaming, streaming, downloads, multimedia).

Any case, for me Mweb turned into a CompuServe/AOL

 

[PostmanPot]

I had perfect conditions in my setup while with Mweb (1km from exchange, 4mb ADSL line, high-end ADSL modem, perfect line-conditions) and all of a sudden "boom" - service degraded to sub 1mb standards.

I hope you understand that this is an extremely isolated incident, it's simply not the way MWEB works. If you were to tell me now, it could only be that you would have been throttled.

 

[AthenianOwl]

Big downloaders should stay the f away from MWEB. It's ****.

 

[PostmanPot]

Big downloaders should stay the f away from MWEB. It's ****.

+1

 

[phoneJunky]

Around that time yes. Youtube, Netflix etc , all went for a ball. And Postman, you say Mweb was never down? I dunno how many times we were down in Durbs but folks were up in Jhb or Cpt, a number of times they would route us out of either POP, I'm assuming something to do with their international handling.

And there was the whole mweb vs saix peering debacle where BF3 went for a ball.

Yes that time was a bad time (I couldn't even play my games online), but Afrihost recently went through the same thing. I think they also have sorted it out.

But when most of the big downloaders left things picked up dramatically. I think they probably decided that they couldn't carry that 5% or so and that is why they implemented the thresholds.

Mind you, I did go over my threshold once but I could still stream Netflix fine and I could also browse fine. I just couldn't watch 2 instances of Netflix or Netflix and game at the same time. So I didn't feel too bad when they implemented it.