Major Mweb/Vumatel outage

[Jan]

Big Mweb outage in South Africa

A major outage on the Mweb network that runs on Vumatel's fibre infrastructure has left many South Africans without Internet access.

Mweb has told some clients that the problem lies with Vumatel, while Vumatel has said that its tests show its infrastructure is working perfectly, and the problem is with Mweb.

Several Mweb clients have contacted MyBroadband to report that they are experiencing issues, and Twitter contains posts from irate clients who have been offline for two days or longer.

One client said that she noticed their line went down at 08:00 on Tuesday morning.

 

[3WA]

If the problem is with Vumatel, why are other ISPs working?

 

[3WA]

Are they though? if the ONT is down...

I'm running smooooooth on Vumatel

 

[pinball wizard]

I'm running smooooooth on Vumatel

Me too.

 

[FlashSA]

R10 says Vuma cut off Mweb due to unpaid invoices.....

 

[lkswan747]

Why would there be any response from either of them when it is only paying customers experiencing issues?

 

[Fulcrum29]

I am not a big fan of MWEB, for personal reasons.

 

[KatieKim]

Round about 8pm for the last 3 nights my internet has gone to complete crawl, don't know it it is related to this. I use testmy.net & it was showing 19kb for download. Rest of the page didn't load so I didn't see the full report. Seems to happen on occasion, I'm getting a bit fed up but there isn't much of a choice for service providers in my area.

 

[op365]

If the problem is with Vumatel, why are other ISPs working?

I am on SADV / Vumatel and dropped at 12h54 till 13h26 - ISP said its Vumatel, Vumatel said theres no problem....

 

[HartsockZA]

Probably something on the lines of no payments again

 

[r00igev@@r]

Jammer om van julle kuk te hoor. Its typical DiData corporate incompetence.