MWEB Throttling

M

Martian

Senior Member
Joined
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Hey my fellow Mybroadbanders, hoping somebody could shed some light on a matter.

I've been with MWEB for 2 weeks now, I've got the normal 2mb uncapped, not the premium.

Since yesterday my line has been throttled for excessive usage, getting about 0.2Mbps download speeds. The MWEB rep informed me that I've gone through about 35gb in these 2 weeks. Just note that I've mainly used the line for Netflix, I don't torrent.

I'm quite new to ADSL, is this normal when compared to other ISP's? I just wanna know if I've got a misconception regarding what is seen as excessive usage.

Cheers
 
Martian said:
Hey my fellow Mybroadbanders, hoping somebody could shed some light on a matter.

I've been with MWEB for 2 weeks now, I've got the normal 2mb uncapped, not the premium.

Since yesterday my line has been throttled for excessive usage, getting about 0.2Mbps download speeds. The MWEB rep informed me that I've gone through about 35gb in these 2 weeks. Just note that I've mainly used the line for Netflix, I don't torrent.

I'm quite new to ADSL, is this normal when compared to other ISP's? I just wanna know if I've got a misconception regarding what is seen as excessive usage.

Cheers
Click to expand...

Good Morning Martian

The throttled product is not ideal for gaming and downloading, as it was not designed for this purpose.

If you are downloading or gaming, I would suggest the premium shaped or unshaped product. This will probably suite your needs a bit better.

Kind regards
 
I don't download or game, like I said in my original post, I mainly use the line to stream Netflix.
 
Martian said:
I don't download or game, like I said in my original post, I mainly use the line to stream Netflix.
Click to expand...

This is data intensive traffic though, the throttled account is not ideal martian.
 
I think MWEB is not ideal.

Unfortunately I'm stuck with you guys for another 30 days now.

Oh well, guess that's how you learn.
 
Martian said:
I think MWEB is not ideal.

Unfortunately I'm stuck with you guys for another 30 days now.

Oh well, guess that's how you learn.
Click to expand...

We have products that would be better suited to your needs.
 
Maybe you should have opened your eyes and read that the normal uncapped EXCEPT the 1mb uncapped are throttled packages. Just down grade to the 1mb uncapped and you should be fine, if you need the 2mb then get the premium one like MWEB Guy said.
 
I have the 4mb uncapped premium, have had no throttling and my usage for last month was > 100GB.
 
Aquilla said:
Maybe you should have opened your eyes and read that the normal uncapped EXCEPT the 1mb uncapped are throttled packages. Just down grade to the 1mb uncapped and you should be fine, if you need the 2mb then get the premium one like MWEB Guy said.
Click to expand...

Wasn't my query but thank you so much for your amazing input.
 
Martian said:
Wasn't my query but thank you so much for your amazing input.
Click to expand...

Sour grapes just because you can't differentiate between standard and premium services? You should have learned basic comprehension at school.

Your attitude stems from your own failure to read and should be directed at yourself; no-one else.
 
35gb in two weeks and your throttled? Thats pathetic? Throttled 'uncapped'. That does suck.
 
Martian said:
Hey my fellow Mybroadbanders, hoping somebody could shed some light on a matter.

I've been with MWEB for 2 weeks now, I've got the normal 2mb uncapped, not the premium.

Since yesterday my line has been throttled for excessive usage, getting about 0.2Mbps download speeds. The MWEB rep informed me that I've gone through about 35gb in these 2 weeks. Just note that I've mainly used the line for Netflix, I don't torrent.

I'm quite new to ADSL, is this normal when compared to other ISP's? I just wanna know if I've got a misconception regarding what is seen as excessive usage.

Cheers
Click to expand...

You bought the wrong product. MWEB Premium has no throttling.
 
Just get an OPENWEB GOLD UNCAPPED account. Damn glad that I left MWEB recently :D MWEB's no longer the best local ISP :( RIP MWEB.
 
copacetic said:
Personally, I don't think it's too much to expect an uncapped product to behave as such.
Click to expand...

But then you need to pay for it. These cheapie home uncapped products were created because the masses don't value quality, only price. So don't blame MWEB for creating a product based on price and not quality.

Blame the OP for choosing the product designed around price, instead of the product based around quality.
 
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