My brother and his mate in PMB have both been complaining about intermittent 1 sec dc's happening the past few hours.
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MWEB Uncapped ADSL Feedback - Part 3
- Thread starter scienide
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My brother and his mate in PMB have both been complaining about intermittent 1 sec dc's happening the past few hours.
Schitzo
Well-Known Member
I think so, thinks have gone downhill here in Westville. Skype, TS3 and International in general are proving hard to remain connected to.
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Do you see any current outages listed on our Network Status page for your area? If not, double-checking your DNS settings should be a good place to start troubleshooting for this; ensure that it's set to receive details automatically on both your modem and end-user devices.
daveza
Honorary Master
087 7000777 - you are number 17 in the queue.
Seriously ?
Seriously ?
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For those of you who're experiencing issues in Durban, thanks for bringing this to our attention. I'd like pass this along internally for further investigation but before I can do so, I'd need a few examples.
That said, feel free to PM me your Mweb account details and we can take it from there.
That said, feel free to PM me your Mweb account details and we can take it from there.
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I can see a few open outages that may be at play here; apologies for the delays.
What sort of issues were you experiencing with the service?
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That would be unrelated to Durban I'm afraid. Same advice applies here though; check our Network Status page and, if you can't find any current outages impacting their area, get them to contact Support on 087 700 0777 to troubleshoot the connection.
daveza
Honorary Master
email related.
Spoke to 6 people, putting you through to switchboard, got the talking robot yet again, press blah blah, gave up.
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Hi daveza
Please feel free to give a breakdown on you email issues.
Is it related to your Business account? If yes, I think you have been calling the wrong number.
Please PM me the account you need assistance with.
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X-Gamer
Expert Member
I'd like to report that my connection is still crappy. I've been expecting this as I have narrowed it down to the exchange becoming unstable after a power failure. (We were only off for 5-10min on Sunday night). I don't know how but it eventually normalises after a few days. How do we go about reporting this to Telkom?
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Hi
This is rather strange as logging a line fault for it may not result in the desired result.
Just to confirm, is the experience the same across multiple ISP accounts?
Chevron
Serial breaker of phones
With that usage you should be fine.
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+1
BigBear, go for the 10Mbps standard uncapped package if you're after speed; it comes with a threshold of approximately 250GB over a 30 day rolling window.
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Hi nelis
Is your friend with MWEB also?
Is it only Gaming you having issues with and what are your tests results like?
Tx probably need to get Telkom side upgraded 1st.. when would be best time to activate on Mweb side end of month ?
Drifter
Honorary Master
Hang on!! My 10Mbps CAPPED account is R719 pm? What am I missing here? Whats the difference between the uncapped and capped besides , well, the cap?