MWEB Uncapped ADSL Feedback

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wily me said:
Ok some feedback. We had again rain with added lightning today so my line went completely dead. Works out to be the Duxbury line conditioner that did it's Job and did it well as after some troubleshooting I took it out of the circuit and all worked fine. See the difference below. I hope it stays like this.
Click to expand...

Thank you for the added information.

Regards MWEB Guy
 
Hi MWEB guy,

Most streaming sites, except Youtube and a few others, have been running at 1/6th to 1/10th your advertised speed for the last year. I think this might be an East London problem. Other ISPs work on my line, which is why I think you guys might have a problem in the "Eastern Cape? area?"

Do you know any reason why this area is so slow (on MWEB)?

Does anything I'm saying make any sense? lol
 
ldmelsa said:
Hi MWEB guy,

Most streaming sites, except Youtube and a few others, have been running at 1/6th to 1/10th your advertised speed for the last year. I think this might be an East London problem. Other ISPs work on my line, which is why I think you guys might have a problem in the "Eastern Cape? area?"

Do you know any reason why this area is so slow (on MWEB)?

Does anything I'm saying make any sense? lol
Click to expand...

Hi Idmelsa

I have change your adsl access to normal and I have re-authed your account, allow 30 minutes for this to complete then restart your router and test. If this does not help do a trace route and send me the results

Regards
MWEB Guy
 
Terrible performance tonight and a dropping connection, but I know all I get is "pm me your details". Anyone else experiencing hell tonight?
 
Well been a few days and it's working pretty nicely. As I don't need to download 24/7 only huge downloads between 22:00 and 06:00. Except odd occasional file during the day. YouTube and other streaming is fine, not perfect but I don't expect that to work the who time. Surfing and programs such as ITunes Match, Dropbox, Google Music and general mobile platform updates are fine.

Signed up now for 6 months. Hopefully it gets processed before my 7 day trial runs out.
 
Linoman said:
Well been a few days and it's working pretty nicely. As I don't need to download 24/7 only huge downloads between 22:00 and 06:00. Except odd occasional file during the day. YouTube and other streaming is fine, not perfect but I don't expect that to work the who time. Surfing and programs such as ITunes Match, Dropbox, Google Music and general mobile platform updates are fine.

Signed up now for 6 months. Hopefully it gets processed before my 7 day trial runs out.
Click to expand...

Hi Linoman
I will follow up on your sign up for you

Regards
MWEB Guy
 
Hey MWEB Guy

My new account has been created, I never recieved an sms with the details. However the Ashley called me this morning and gave them to me over the phone. Problem is they are not working.

Please help
 
Linoman said:
Hey MWEB Guy

My new account has been created, I never recieved an sms with the details. However the Ashley called me this morning and gave them to me over the phone. Problem is they are not working.

Please help
Click to expand...

Thank you for letting me know, I will look into this and escalate immediately

Regards
MWEB Guy
 
MWEB Guy said:
Thank you for letting me know, I will look into this and escalate immediately

Regards
MWEB Guy
Click to expand...

Thank you MWEB Guy, that would be awesome. My trial runs out at midnight tonight
 
Any problems at the moment - I see there is a lot of latency to Mweb London. I"m getting a lot of disconnects in skype.


1 <1 ms <1 ms <1 ms ipcop.localdomain [10.1.1.1]
2 13 ms 19 ms 19 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 18 ms 19 ms 19 ms 196-28-178-222.adsl.mweb.co.za [196.28.178.222]

4 17 ms 20 ms 19 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 29 ms 38 ms 19 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.178.97]
6 218 ms 219 ms 219 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 217 ms 209 ms 219 ms 149.6.98.5
8 168 ms 178 ms 177 ms te7-6.ccr01.lon01.atlas.cogentco.com [154.54.36.165]
9 216 ms 219 ms 209 ms te0-0-0-4.ccr21.lon13.atlas.cogentco.com [154.54.57.110]
 
Ya any issues MWEB Guy? My pings even to local gaming servers have all gone over 250ms. Usually they sit at around 30ms.
 
1640213523.png


1024 kbps package
 
gregmcc said:
Any problems at the moment - I see there is a lot of latency to Mweb London. I"m getting a lot of disconnects in skype.


1 <1 ms <1 ms <1 ms ipcop.localdomain [10.1.1.1]
2 13 ms 19 ms 19 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 18 ms 19 ms 19 ms 196-28-178-222.adsl.mweb.co.za [196.28.178.222]

4 17 ms 20 ms 19 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 29 ms 38 ms 19 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.178.97]
6 218 ms 219 ms 219 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 217 ms 209 ms 219 ms 149.6.98.5
8 168 ms 178 ms 177 ms te7-6.ccr01.lon01.atlas.cogentco.com [154.54.36.165]
9 216 ms 219 ms 209 ms te0-0-0-4.ccr21.lon13.atlas.cogentco.com [154.54.57.110]
Click to expand...

ExileZA said:
Ya any issues MWEB Guy? My pings even to local gaming servers have all gone over 250ms. Usually they sit at around 30ms.
Click to expand...

Kyubi_Brat said:
Same here....
Click to expand...

Hi All,

Please advise if you are still experiencing this? We have no reported issues on our side.

Kind regards,
MWEB Guy
 
MWEB Guy said:
Hi All,

Please advise if you are still experiencing this? We have no reported issues on our side.

Kind regards,
MWEB Guy
Click to expand...

Yes - still experiencing the same latency although my skype started working properly about an hour later.

1 <1 ms <1 ms <1 ms ipcop.localdomain [10.1.1.1]
2 19 ms 19 ms 19 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 18 ms 19 ms 19 ms te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190
]
4 17 ms 19 ms 19 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 28 ms 29 ms 29 ms tengige0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.178.97]
6 247 ms 219 ms 219 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 218 ms 219 ms 219 ms 149.6.98.5
8 178 ms 179 ms 179 ms te7-6.ccr01.lon01.atlas.cogentco.com [154.54.36.165]
9 218 ms 219 ms 219 ms te0-0-0-4.ccr21.lon13.atlas.cogentco.com [154.54.57.110]
Click to expand...
 
gregmcc said:
Yes - still experiencing the same latency although my skype started working properly about an hour later.
Click to expand...

Thanks gregmcc, glad your skype is working now. Please keep me informed during the day if your experience improves.

Kind regards,
MWEB Guy
 
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