MWEB Uncapped ADSL - Official Q & A

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You don't know how public forums work: If you aren't interested in a thread, just don't read it. The rest of us are interested in hearing how products are performing for people and discussing it. Or do you have an agenda? Or are you just ridiculously controlling that you actually think it's normal to go around trying to control what other people are posting to forums?

Hear hear I agree 100%
 
I'd like to point at that once again, another "bug" has occured Today rendering international deadz. This seems to be a reoccuring problem EVERY FRIDAY which may suggest its not actually a bug...ahem. As I was saying and to be more to the point: Mweb's service is turning out to be crap and whatever excuses there are now I turning out to be lame and just not good enough.
 
I'd like to point at that once again, another "bug" has occured Today rendering international deadz. This seems to be a reoccuring problem EVERY FRIDAY which may suggest its not actually a bug...ahem. As I was saying and to be more to the point: Mweb's service is turning out to be crap and whatever excuses there are now I turning out to be lame and just not good enough.

Well Mweb must be very powerfull if the can affect all Seacoms isps in South Africa. SAIX will give you up time for a price
 
Is the Mweb uncapped locked to one phone line (like the Afrihost uncapped) or can I use it at two locations (obvioulsy only at one place at a time)
 
Is the Mweb uncapped locked to one phone line (like the Afrihost uncapped) or can I use it at two locations (obvioulsy only at one place at a time)

Not locked AFAIK (but only 1 simultanenous connection).

BTW: MWeb international seems to be up (since 13h55) on SEACOM (actually SEA-ME-WE-4).
 
Is the Mweb uncapped locked to one phone line (like the Afrihost uncapped) or can I use it at two locations (obvioulsy only at one place at a time)

Several ISP's lock it to one DSLAM, but I presume you can call them to change it if you have to.
 
This thread seems to have moved away from Q&A for the MWEB rep to a more discussive thread, so I am hoping the MWEB reps still monitor this thread. If so, I have a question or three:

Dear MWEB,
In previous posts MWEB stated that it has two bandwidth pools. Are these pools linked at all or is it a matter of pool A = priority traffic and pool B = all other traffic? Although possibly more difficult to implement, my feeling is that dynamic bandwidth allocation would be the optimum way to utilize the available bandwidth as it would appear that at the moment the shaping on the non-priority pool is done through a scheduling system (see earlier posted graphs showing how shaping decreases in set percentages based on time). At the rate people (heavy downloading users) are dropping the MWEB service on this thread alone, I can only imagine that MWEB's total BW pool is underutilized.

Also, given that EASSy will be operational end of June, could you please give us some indication of whether MWEB have purchased bandwidth on that cable or not?

And what is MWEB doing as an end-user service provider to prevent that effect of these outages, that sadly have become the stigma to the MWEB reputation, are mitigated/prevented/minimized in the future?

Kind regards,
Malaia

FYI: for those who read the reports on how Neotel outages were the actual blame for previous MWEB lost capacity, Neotel is the South African Telecommuncations subsidiary of Tata...if their cars are anything to go by it is really no surprize that they only aim to do the bare minimum...just a thought
 
I've recently found that if I run torrents my whole connects grinds to a ahlt....

If i stop the torrents, then everything is lightning fast.
 
Torrents have basically been dead, or jumping abit then dead since Thursday.
 
Everytime my torrents are running then everything basically goes dead. I have to turn off my torrents to actually browse (uTorrent)

Any ideas?
 
I recall when i had utorrent my browsing was dead if it was open, then i switched to vuze and the problem was gone.

Utorrent blocks it somehow. I googled for a fix but never found it and besides vuze is awesome.
 
Everytime my torrents are running then everything basically goes dead. I have to turn off my torrents to actually browse (uTorrent)

Any ideas?

Check if you are limiting your up pipe. If you don't limit it , it will kill your up signals and slow browsing down horriably. Start limiting at 30kb on a 4Mg and increase from there.
 
International issues for me on some sites, not all though. Some just flat out refuse to open at all. Fun fun :)
 
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