MWEB Uncapped Subscribers Feedback

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ajules said:
Hi Will

Am I correct in saying that the IPC upgrades have now been fully completed?
Click to expand...

Correct, the Cape Town link is fully operational and customer segmentation between North and South is to the best of my understanding complete. The last thing we're waiting on now is for the additional 1.2Gb of Seacom to be lit up.
 
Will@MWEB said:
Correct, the Cape Town link is fully operational and customer segmentation between North and South is to the best of my understanding complete. The last thing we're waiting on now is for the additional 1.2Gb of Seacom to be lit up.
Click to expand...

Will..

Why I am still downloading at 32k for astroweb.. I used to get about 60k at this time of day before the IPC upgrade?
 
If everything is completed, then why on earth can't I even get speedtest.net to do a speed test and why does my 40kbps streaming audio lag like mad? I'm on 512 uncapped unshaped.

This is like iBurst, only much slower...
 
OoMk0o5i3 said:
If everything is completed, then why on earth can't I even get speedtest.net to do a speed test and why does my 40kbps streaming audio lag like mad? I'm on 512 uncapped unshaped.

This is like iBurst, only much slower...
Click to expand...

Well he just said everything isn't complete. International bandwidth will be the biggest bottleneck, unless your speedtest isn't working even for local.
 
Also getting high pings now... maybe there's some tweaking in order.

Only got 32kb/s working on my line and pings jump up to the high 400-500's
 
Last edited:
The CT-Jhb leg has not improved since the IPC upgrades, AFAIK.

Code: 
Tracing route to www.dstv.com [196.28.65.140]
over a maximum of 30 hops:

   1     1 ms   <10 ms   <10 ms  home.gateway [192.168.1.254]
   2     7 ms     7 ms     7 ms  41-132-48-1.dsl.mweb.co.za [41.132.48.1]
   3    57 ms    54 ms    53 ms  196-28-178-202.adsl.mweb.co.za [196.28.178.202]
   4   158 ms   162 ms   157 ms  196.22.169.49
   5   155 ms   149 ms   146 ms  196.22.169.61
   6   157 ms   163 ms   167 ms  tengig-3-1.vic-core-sw1.mweb.co.za [196.22.169.66]
   7   168 ms   168 ms   156 ms  19.75.28.196.netactive.net [196.28.75.19]
   8   157 ms   158 ms   158 ms  135.75.28.196.netactive.net [196.28.75.135]
   9   147 ms   151 ms   151 ms  192.168.196.17
  10   166 ms   173 ms   168 ms  www.dstv.com [196.28.65.140]

Trace complete.

Latency to the UK is also awful this evening (600ms...)
 
Thanks Gordon - I'm glad to see that your line is back up - hope it wasn't too much of a fight.

This doesn't look like our normal Clareinch problems, I've escalated to our networks team to investigate and let me know what's causing this.
 
Tracing route to www.dstv.com [196.28.65.140]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 11 ms 11 ms 11 ms 196-28-178-166.adsl.mweb.co.za [196.28.178.166]

4 111 ms 112 ms 115 ms 196.22.169.49
5 118 ms 118 ms 116 ms 196.22.169.61
6 113 ms 115 ms 119 ms tengig-3-1.vic-core-sw1.mweb.co.za [196.22.169.6
6]
7 37 ms 35 ms 34 ms 19.75.28.196.netactive.net [196.28.75.19]
8 35 ms 35 ms 36 ms 135.75.28.196.netactive.net [196.28.75.135]
9 35 ms 35 ms 36 ms 192.168.196.17
10 36 ms 37 ms 36 ms CL2www.m-net.co.za [196.28.65.140]

Trace complete.
Click to expand...

mine to dstv?
 
Saix.net
Code: 
Tracing route to saix.net [196.25.1.200]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  rb.toady.ctwug.za.net [172.18.42.110]
  2    10 ms     9 ms     9 ms  41-132-48-1.dsl.mweb.co.za [41.132.48.1]
  3    12 ms    11 ms    10 ms  196-28-178-166.adsl.mweb.co.za [196.28.178.166]

  4   119 ms   116 ms   119 ms  196.22.169.45
  5    37 ms    34 ms    35 ms  196.22.169.61
  6   170 ms   166 ms   157 ms  tengig-0-0-0-0-11.vic-up-1.mweb.co.za [196.22.16
9.225]
  7   117 ms   109 ms   112 ms  rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.8.
249]
  8   127 ms   204 ms   142 ms  wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [1
96.43.11.30]
  9   161 ms   141 ms   136 ms  wblv-ip-www-1.saix.net [196.25.1.200]

Trace complete.

dstv.com
Code: 
Tracing route to dstv.com [196.28.65.142]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  rb.toady.ctwug.za.net [172.18.42.110]
  2     9 ms     9 ms     9 ms  41-132-48-1.dsl.mweb.co.za [41.132.48.1]
  3    18 ms    18 ms    20 ms  196-28-178-202.adsl.mweb.co.za [196.28.178.202]

  4   256 ms   120 ms   122 ms  196.22.169.45
  5    37 ms    37 ms    38 ms  196.22.169.61
  6   115 ms   113 ms   118 ms  tengig-3-1.vic-core-sw1.mweb.co.za [196.22.169.6
6]
  7    97 ms   102 ms   106 ms  19.22.28.196.mweb.net [196.28.22.19]
  8    37 ms    36 ms    38 ms  135.75.28.196.netactive.net [196.28.75.135]
  9   117 ms   117 ms   119 ms  192.168.196.17
 10   116 ms   117 ms   119 ms  CL2www2.m-net.co.za [196.28.65.142]

Trace complete.

And then when traffic runs while pinging ( 90kb/s on a 4meg should not be doing this imo )
Code: 
Tracing route to dstv.com [196.28.65.142]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  rb.toady.ctwug.za.net [172.18.42.110]
  2   453 ms   476 ms     *     41-132-48-1.dsl.mweb.co.za [41.132.48.1]
  3   516 ms   508 ms   413 ms  196-28-178-202.adsl.mweb.co.za [196.28.178.202]

  4   577 ms   517 ms   504 ms  196.22.169.45
  5   543 ms   459 ms   463 ms  196.22.169.61
  6   618 ms   602 ms   555 ms  tengig-3-1.vic-core-sw1.mweb.co.za [196.22.169.6
6]
  7   579 ms   403 ms   421 ms  19.22.28.196.mweb.net [196.28.22.19]
  8   113 ms   107 ms   143 ms  135.75.28.196.netactive.net [196.28.75.135]
  9   383 ms   455 ms   616 ms  192.168.196.17
 10   595 ms   524 ms   618 ms  CL2www2.m-net.co.za [196.28.65.142]

Trace complete.
 
ferdie10 said:
Washington
http://www.speedtest.net/result/977918875.png

Cape Town
http://www.speedtest.net/result/977921501.png

Never had any problems - touch wood
Click to expand...

I think you're missing the point:

They are definitely shaping certain services:
These are speed tests vs actual speeds (HF & RS premium) at the same time:
974601208.png

974607421.png

974610998.png


mweb-speeds.JPG
 
If it is true that the IPC have been upgraded and you only waiting on the international network access, why then is the news server so slow?

If you have no IPC constraints, then the news server will fly, because it is local...?
 
I am over it now. For the last 4 weeks I have been unable to download anything, torrents run at 2kb/s max, news servers don't run at all. I was on the phone with mweb and they said they sorted it out, worked for a day and then back to normal speeds. This is pathetic, will give the technical support one more chance, then switch provider.
 
Tim182 said:
I am over it now. For the last 4 weeks I have been unable to download anything, torrents run at 2kb/s max, news servers don't run at all. I was on the phone with mweb and they said they sorted it out, worked for a day and then back to normal speeds. This is pathetic, will give the technical support one more chance, then switch provider.
Click to expand...

Make sure your router/PC is not setup to block certain ports etc.
This can also cause your torrent speeds to really be slow!
 
When I thought that the speeds could not get any slower... they do

18k a second from astroweb tonight on my 4 Meg line...
 
Yeah mine has been poor all day to, my first real day without any real speeds.

Besides astraweb etc etc, the mweb news server andt torrents are painful.

I hope this Sunday upgrade fixes it :/

Otherwise i will be forced to get out my 2-2 and go cheer them on because i want my speeds as of 4 weeks ago back.
 
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