Hi Freshy-ZN,
I had a look into your account and it shows many dropped connections. Is your DSL cable plugged directly into your Telkom jack?
Do you have filter's on your other Telkom points in your house, if any?
Have you called Telkom to check your line as MWEB does does manage your ADSL line. I can refresh your MWEB account, which I will do right now and then you need to reboot your router for 20-30min.
Could your also send me ping and tracert results to international & local sites to help me troubleshoot what's going on your account. I know you saying it's slow but could you provide me more of a description of what is slow e.g. browsing, email or downloading?
Kind regards,
MWEB Guy