MWEB Uncapped Subscribers Feedback

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renvilo

Well-Known Member
Joined
Jan 28, 2008
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485
Is anyone else's ISP offline? I can't even browse the net and my bro is 140km from me (north west) and his line is also down...
 

D34M0n7

Executive Member
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Apr 7, 2008
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6,680
My line seems to be a bit better, the strange thing is if I do 1 trace route after another there are huge differences in the results.

Trc to mweb

1 <1 ms <1 ms <1 ms home.gateway [192.168.0.1]
2 519 ms 348 ms 188 ms 41-132-30-1.dsl.mweb.co.za [41.132.30.1]
3 16 ms 18 ms 19 ms tengig-0-0-0-101.vic-ipc-1.mweb.co.za [196.22.169.134]
4 19 ms 23 ms 22 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]

Trc 2 to mweb

1 <1 ms <1 ms <1 ms home.gateway [192.168.0.1]
2 81 ms 54 ms 27 ms 41-132-30-1.dsl.mweb.co.za [41.132.30.1]
3 31 ms 17 ms 22 ms tengig-0-0-0-101.vic-ipc-1.mweb.co.za [196.22.169.134]
4 21 ms 16 ms 22 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]

They go as low as 19ms on the second hop to as high as 600ms on the second hop. Don't know why its so erratic but its better than it was last night.

*EDIT*

My speeds are excellent though, getting 60kb/s on my 512 line, can see that they have made some changes.
 
Last edited:

jvk

Expert Member
Joined
Oct 7, 2008
Messages
2,189
my http downloads and normal browsing is extremely slow since last night why ?
was getting 1.1kbps on a http download :( and browsing (international) was extremely slow as well.

funny enough torrents seem to be good.
 

D34M0n7

Executive Member
Joined
Apr 7, 2008
Messages
6,680
my http downloads and normal browsing is extremely slow since last night why ?
was getting 1.1kbps on a http download :( and browsing (international) was extremely slow as well.

funny enough torrents seem to be good.

Try turning off your router for like 5 min? sometimes it can help... But 1.1kb/s is weird, I'm getting over 50kb/s on my 512 line.
 

MWEB

Well-Known Member
Joined
Aug 31, 2009
Messages
349
They go as low as 19ms on the second hop to as high as 600ms on the second hop. Don't know why its so erratic but its better than it was last night.
Hi D34M0n7,

Assuming there are no hw/sw issues with your PCs or local LAN/cabling/wireless, there are only 3 possible reasons for this;

1. Some other backround task (e.g. Win Updates etc.) is ustilising your line without your knowledge. As line utilisation goes up so too will your traceroute latencies, thus they only have relevance if performed on a line that is completely idle.

2. Your line (local lead to the DSALM) is having sporadic/temporary issues. This can be tracked by watching the ADSL performance statistics on your router to see if there are any fluctuations e.g. DS snr, line attenuation and the various error counters.

3. There are momentary capacity constraints or other load related issues on your ADSL access path to MWEB i.e. DSLAM to ESR to our IPC links. As mentioned, with the neccessary information this is something we would need to escalate to Telkom.

MWB.
 
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N3rD

New Member
Joined
Jun 24, 2009
Messages
1
Im having real crappy download speeds on newshost, 0,1-0,5 kbps. :mad:
This is after 8 when its supposed to be unshaped, and im using news.mweb.co.za port 119
 

D34M0n7

Executive Member
Joined
Apr 7, 2008
Messages
6,680
I halved my DL speed so some people can get more ^_^

N3rD, try get another IP?
 

Xbox 360 Agent Weed

Active Member
Joined
Jul 6, 2008
Messages
45
Crappy Ping

Whats happening with the latency tonight!!!

324ms to JHB :confused:

16243536.png
 

Synaesthesia

Executive Member
Joined
Feb 1, 2007
Messages
5,685
Speeds are slow for me right now too. I'm wondering why I'm even bothering with 4mbps. Might as well go back to 384.
 

hambone

Expert Member
Joined
Apr 2, 2009
Messages
1,513
Seriously, i'm getting hacked. This uncapped thing is really starting to grate my tits. First off, things were super... I was getting about 100Kb/s on p2p, then it slowed to 50Kb/s and now its at 30Kb/s. This is during peak hours. Its getting to the point where I go back to 384kbps, and save some money and get stuff a little after I would normally get it. And now, when MWEB knows local is under strain, they launch this DSTV on Demand nonsense. I realise this may not be the correct forum, but hey listen... if I can watch YouTube more streamlined than stuff from the DSTV server than there is a problem. I'm irritated because again an ISP has released a product that cannot keep up with demand, yet people are STILL signing up. So so irritated.
 

Gordon_R

Honorary Master
Joined
Jul 5, 2009
Messages
20,817
There seems to be a severe bottleneck this evening (300ms latency) between MWeb and all local sites, as shown by the tracert hop where MWeb connects to Telkom.

Code:
Tracing route to saix.net [196.25.1.200]
over a maximum of 30 hops:

   1   <10 ms   <10 ms   <10 ms  home.gateway [192.168.1.254]
   2     8 ms     8 ms     9 ms  41-132-48-1.dsl.mweb.co.za [41.132.48.1]
   3    28 ms    28 ms    28 ms  tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.169.146]
   4    28 ms    30 ms    28 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
   5    62 ms    70 ms    56 ms  tengig-0-0-0-0-12.vic-up-1.mweb.co.za [196.22.169.241]
   6   318 ms   324 ms   329 ms  rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.8.249]
   7   377 ms   379 ms   379 ms  wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30]
   8   313 ms   313 ms   313 ms  saix.net [196.25.1.200]

Trace complete.

International traffic (SEACOM) is not affected by this route, which is why some users can get 400Kbte/sec.
 

p33kay

New Member
Joined
May 5, 2010
Messages
8
Seriously, i'm getting hacked. This uncapped thing is really starting to grate my tits. First off, things were super... I was getting about 100Kb/s on p2p, then it slowed to 50Kb/s and now its at 30Kb/s. This is during peak hours. Its getting to the point where I go back to 384kbps, and save some money and get stuff a little after I would normally get it. And now, when MWEB knows local is under strain, they launch this DSTV on Demand nonsense. I realise this may not be the correct forum, but hey listen... if I can watch YouTube more streamlined than stuff from the DSTV server than there is a problem. I'm irritated because again an ISP has released a product that cannot keep up with demand, yet people are STILL signing up. So so irritated.

Have to agree with you, my experience has been exactly the same. really frustrated, may as well go back to afriweb and pay R14/gig and get decent speeds
 

schumi

Honorary Master
Joined
Mar 26, 2010
Messages
25,085
Its early days for uncapped shaped, im sure itll improve in comeing months, for some reason, no isp has it perfect yet
 
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Blackhand

Senior Member
Joined
Dec 22, 2004
Messages
815
My international speeds are still very good, as of tonight as Gordon pointed out, it looks like there is severe congestion locally on Telkom's network. Great. So clearly they haven't been using the exorbitant installation and line fees we've been paying them over the years to maintain and upgrade their network, but been pocketing it. Anyone shocked?

My international latency is actually half of what I'm getting locally at the moment.
 

Phantomstuna

Member
Joined
May 8, 2008
Messages
28
Same LAG issues

C:\Users\xxxxxxx>ping saix.co.za

Pinging saix.co.za [196.25.1.200] with 32 bytes of data:
Reply from 196.25.1.200: bytes=32 time=284ms TTL=234
Reply from 196.25.1.200: bytes=32 time=284ms TTL=234
Reply from 196.25.1.200: bytes=32 time=283ms TTL=234
Reply from 196.25.1.200: bytes=32 time=283ms TTL=234

Ping statistics for 196.25.1.200:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 283ms, Maximum = 284ms, Average = 283ms

C:\Users\xxxxxxx>ping isgaming.co.za

Pinging isgaming.co.za [196.38.180.2] with 32 bytes of data:
Reply from 196.38.180.2: bytes=32 time=370ms TTL=42
Reply from 196.38.180.2: bytes=32 time=374ms TTL=42
Reply from 196.38.180.2: bytes=32 time=372ms TTL=42
Reply from 196.38.180.2: bytes=32 time=368ms TTL=42

Ping statistics for 196.38.180.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 368ms, Maximum = 374ms, Average = 371ms

C:\Users\xxxxxxx>tracert isgaming.co.za

Tracing route to isgaming.co.za [196.38.180.2]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms login.router [10.0.0.2]
2 14 ms 14 ms 14 ms 41-132-8-1.dsl.mweb.co.za [41.
3 25 ms 25 ms 26 ms tengig-0-0-0-100.vic-ipc-2.mwe
3.206]
4 26 ms 26 ms 26 ms vl-92.vic-hscore-2.mweb.co.za
5 63 ms 70 ms 60 ms tengig-0-0-0-0-12.vic-up-1.mwe
9.241]
6 264 ms 263 ms 264 ms rrba-ip-hsll-1-wan.telkom-ipne
249]
7 313 ms 312 ms 313 ms rrba-ip-lir-1-gig-0-0-0.telkom
43.8.198]
8 312 ms 312 ms 312 ms 196.43.25.138
9 387 ms 387 ms 385 ms internet-solutions-gw.telkom-i
.127.182]
10 378 ms 376 ms 378 ms core5a-rba-gi0-0-0.ip.isnet.ne
11 380 ms 378 ms 379 ms core1a-bry-gi0-0-1-215.ip.isne
8]
12 376 ms 375 ms 377 ms csw1-b-jup-bry-gi3-2.ip.isnet.
1]
13 381 ms 378 ms 377 ms isgaming.co.za [196.38.180.2]



Thats what im getting.... this has been happening since around tuesday i think... kind of makes gaming impossible..
 

Phantomstuna

Member
Joined
May 8, 2008
Messages
28
hmm... turned off my router for a moment and it seems to have worked.... not sure for how long though.

getting 62ms to saix, which is higher than average... and 45ms to isgaming.co.za which is also a bit high, usually get around 26ms.
 

jvk

Expert Member
Joined
Oct 7, 2008
Messages
2,189
Try turning off your router for like 5 min? sometimes it can help... But 1.1kb/s is weird, I'm getting over 50kb/s on my 512 line.

tried your suggestion last night and http downloads shot back up to around 20kbps great ! BUT torrents shot down from avg 35 to a measly avg of 5kbps if not less :(

i rebooted my router like three times, these speeds are terrible recently.

MWEB whats going on ? afterhours speeds are terrible lately !
 

rusty1404

Active Member
Joined
Apr 28, 2010
Messages
48
Disappointing speeds all week

4mbps line. 4mbps MWEB uncapped.
Downloading 1 torrent, from a fast private tracker. Similar torrent did 400kBps for hours last weekend. Currently doing 40kBps. Been like this since the weekend. resetting router achieves nothing apart from a router reset.
Just tested same torrent on SAIX account, 420kBps.
Back to MWEB 40kBps.
Most annoying thing is that connection attempts to torrent trackers are timing out. On at least 2 different private trackers the highest speed I can achieve on my MWEB account in that case is 0kBps.
Axxess Express+ was terrible but it was never this terrible at 21:49.

It's true; they get what you pay for.
 
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