MWEB Uncapped Subscribers Feedback

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Wolfy

Senior Member
Joined
Aug 11, 2009
Messages
646
Re-downloaded all my Singstar songs on PSN the weekend, no problems. Even anime streaming was going awesome as per usual, but cant say anything about Xbox Live . Ive been avoiding it recently for obvious reasons... sigh...
 
A

AthenianOwl

Executive Member
Joined
Feb 9, 2009
Messages
8,897
Hi

According to my dad's banking statement (July '11), we paid R349 extra at the end of last July. I checked the billing page on mweb.co.za, there's no record that we paid R349 extra at the end of last July. What's going on?
 
MWEBHelp

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,689
Kitty09 said:
Hi

According to my dad's banking statement (July '11), we paid R349 extra at the end of last July. I checked the billing page on mweb.co.za, there's no record that we paid R349 extra at the end of last July. What's going on?
Click to expand...

Hi Kitty09,

I have sent you a PM, please can you respond in order for me to investigate on our side.

Thanks,
MWEB Guy
 
U

ultraviolet150

Well-Known Member
Joined
Jul 5, 2010
Messages
160
MWEB GUY I PM'd you..... WoW is unplayable... from about 6PM....

tracert to bbc.co.uk... what is going on? This has been like the past couple of weeks now....
Also been having frequent disconnects.



Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms sitecomwl312.sitecomwl312 [192.168.1.1]
2 1 ms 1 ms 1 ms 192.168.0.1
3 576 ms 462 ms 637 ms 41-133-74-1.dsl.mweb.co.za [41.133.74.1]
4 477 ms 236 ms 191 ms 197-80-4-70.jhb.mweb.co.za [197.80.4.70]
5 198 ms 264 ms 241 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 331 ms 354 ms 563 ms TenGigE0-0-0-0.11.vic-up-1.mweb.co.za [196.22.169.225]
7 540 ms 515 ms 511 ms tengige0-3-1-0.mid-up-1.mweb.co.za [196.22.169.94]
8 703 ms 501 ms 441 ms pos0-0-2-1.lon-up-1.mweb.co.za [196.22.163.234]
9 246 ms 296 ms 255 ms 149.6.98.5
10 594 ms * 551 ms te8-7.mpd02.lon01.atlas.cogentco.com [154.54.36.169]
11 * * 1263 ms te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54.57.161]
12 1042 ms * 999 ms te0-3-0-0.mpd22.ams03.atlas.cogentco.com [130.117.1.205]
13 559 ms 821 ms * level3.ams03.atlas.cogentco.com [130.117.15.102]
14 1517 ms 1220 ms 3082 ms ae-34-52.ebr2.Amsterdam1.Level3.net [4.69.139.161]
15 472 ms 311 ms 340 ms ae-46-46.ebr2.London1.Level3.net [4.69.143.74]
16 * * 542 ms ae-24-52.car3.London1.Level3.net [4.69.139.100]
17 437 ms 538 ms 884 ms 195.50.90.190
18 933 ms 1078 ms 1577 ms 212.58.238.169
19 1127 ms 480 ms 399 ms virtual-vip-231.thdo.bbc.co.uk [212.58.241.131]

Trace complete.
 
Last edited:
G

Gtx Gaming

Gtx Gaming
Joined
Aug 25, 2008
Messages
25,508
2 1 ms 1 ms 1 ms 192.168.0.1
3 576 ms 462 ms 637 ms 41-133-74-1.dsl.mweb.co.za [41.133.74.1]

did you test another isp account?, that hop seems like a telkom problem.
 
MWEBHelp

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,689
ultraviolet150 said:
MWEB GUY I PM'd you..... WoW is unplayable... from about 6PM....

tracert to bbc.co.uk... what is going on? This has been like the past couple of weeks now....
Also been having frequent disconnects.



Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms sitecomwl312.sitecomwl312 [192.168.1.1]
2 1 ms 1 ms 1 ms 192.168.0.1
3 576 ms 462 ms 637 ms 41-133-74-1.dsl.mweb.co.za [41.133.74.1]
4 477 ms 236 ms 191 ms 197-80-4-70.jhb.mweb.co.za [197.80.4.70]
5 198 ms 264 ms 241 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 331 ms 354 ms 563 ms TenGigE0-0-0-0.11.vic-up-1.mweb.co.za [196.22.169.225]
7 540 ms 515 ms 511 ms tengige0-3-1-0.mid-up-1.mweb.co.za [196.22.169.94]
8 703 ms 501 ms 441 ms pos0-0-2-1.lon-up-1.mweb.co.za [196.22.163.234]
9 246 ms 296 ms 255 ms 149.6.98.5
10 594 ms * 551 ms te8-7.mpd02.lon01.atlas.cogentco.com [154.54.36.169]
11 * * 1263 ms te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54.57.161]
12 1042 ms * 999 ms te0-3-0-0.mpd22.ams03.atlas.cogentco.com [130.117.1.205]
13 559 ms 821 ms * level3.ams03.atlas.cogentco.com [130.117.15.102]
14 1517 ms 1220 ms 3082 ms ae-34-52.ebr2.Amsterdam1.Level3.net [4.69.139.161]
15 472 ms 311 ms 340 ms ae-46-46.ebr2.London1.Level3.net [4.69.143.74]
16 * * 542 ms ae-24-52.car3.London1.Level3.net [4.69.139.100]
17 437 ms 538 ms 884 ms 195.50.90.190
18 933 ms 1078 ms 1577 ms 212.58.238.169
19 1127 ms 480 ms 399 ms virtual-vip-231.thdo.bbc.co.uk [212.58.241.131]

Trace complete.
Click to expand...


Hi ultraviolet150,

I have received your PM.
Please see my reply and provide with an update when you can.
Also, as hereticangel has mentioned, have you tested with another ISP account and do you get the same results?

Kind Regards,
MWEB Guy
 
U

ultraviolet150

Well-Known Member
Joined
Jul 5, 2010
Messages
160
MWEB Guy said:
Hi ultraviolet150,

I have received your PM.
Please see my reply and provide with an update when you can.
Also, as hereticangel has mentioned, have you tested with another ISP account and do you get the same results?

Kind Regards,
MWEB Guy
Click to expand...


PM replied.
I haven't tested with another ISP as I dont have 1 to test with... meh.... :(

oh another thing worth mentioning is that my router is connecting at strange speeds its reporting weird speeds everytime i connect like atm its

DownStream Connection Speed 416 kbps
UpStream Connection Speed 256 kbps

Other times its like
DownStream Connection Speed 512 kbps
UpStream Connection Speed 256 kbps

And most of the time its
DownStream Connection Speed 1024 kbps
UpStream Connection Speed 386 kbps
 
Last edited:
Qrox

Qrox

Expert Member
Joined
Sep 6, 2008
Messages
1,443
ultraviolet150 said:
PM replied.
I haven't tested with another ISP as I dont have 1 to test with... meh.... :(

oh another thing worth mentioning is that my router is connecting at strange speeds its reporting weird speeds everytime i connect like atm its

DownStream Connection Speed 416 kbps
UpStream Connection Speed 256 kbps

Other times its like
DownStream Connection Speed 512 kbps
UpStream Connection Speed 256 kbps

And most of the time its
DownStream Connection Speed 1024 kbps
UpStream Connection Speed 386 kbps
Click to expand...

Can't say for sure but that sounds like a telkom problem to me.
 
Rouxenator

Rouxenator

Dank meme lord
Joined
Oct 31, 2007
Messages
44,050
Looking good this morning although FileSonic was shaped to 3kb/s yesterday from 9am to about 5pm.
 
M

m3h

Well-Known Member
Joined
Jun 10, 2011
Messages
133
venomzn said:
Astraweb DEAD this morning, cant even connect! whats going on?
Click to expand...

Are you serious? Astraweb is DEAD? What will we do now?! Is the world coming to an end, now that Astraweb has breathed its last breath? All I can say is R.I.P. Astraweb, you will be missed by some, but not by me at all.
 
M

m3h

Well-Known Member
Joined
Jun 10, 2011
Messages
133
venomzn said:
waahaaaaa you are so funny! gee you are so pathetic!
Click to expand...

Wow, bro... Chill a bit. You only mad cause you can't download, and we all know how internet kiddies like you go mad when they can't download their favorite kid's show. It's just a download kid, not a gun pointed at your head. Oh and your reaction to what I said makes you look like you are bipolar. Happy fun time ^_^.
 
J

J0n0

Expert Member
Joined
Mar 24, 2009
Messages
2,054
venomzn said:
Astraweb DEAD this morning, cant even connect! whats going on?
Click to expand...

venomzn said:
Ok...whatever you say, chop!
Click to expand...

m3h said:
Wow, bro... Chill a bit. You only mad cause you can't download, and we all know how internet kiddies like you go mad when they can't download their favorite kid's show. It's just a download kid, not a gun pointed at your head. Oh and your reaction to what I said makes you look like you are bipolar. Happy fun time ^_^.
Click to expand...

It's called emoPirate because Pirate can't download no treshurs!. arrrrgh!! :D
 
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