lilDeath
Executive Member
EDIT: I saw that the MWEB guy did post in the Q&A thread ...I think MWEB is still having capacity problems like that MWEB guy posted yesterday... especially if p2p and news downloads are 0kb... that is definitely not normal and very severe shaping to the tune of the network not having enough capacity to service all downloads / services and then cutting p2p / news completely.
The uptake must have been massive!
The MWEB guy didn't post again today about the capacity problem, or an update, at least that I have seen.
Anyway, just a hunch.
Hi All,
Firstly apologies for the lack of response today, have only been able to pop in every now & then.
MWEB are well aware of the current capacity constraints on non-priority bandwidth (torrents, news, rapidshare etc.) and are pushing hard to alleviate the situation. The severe levels of shaping being experienced on non-priority traffic is not the norm, however this does not mean line speed all the time is either.
The non-priority bandwidth crunch is a result of a mismatch between additional capacity being bought online and the migration of the existing user base together with the unprecedented demand for new signups. Migrations/sales have got a bit ahead of new capacity deployment necessitating that we squeeze the non-priority traffic to maintain reasonable performance for the service as a whole.
We expect to have the situation rectified in the next few days, however we are reliant on Telkom commissioning the (already delayed) additional capacity. In the mean time MWEB has temporarily paused the migration of existing users until this initial capacity expansion is complete (to be followed by additional capacity expansions). Our engineers are also investigating way of fine tuning our bandwidth management policies to improve performance of non-priority traffic.
We ask for a little more patience, MWEB is still commited to delivering the most compelling price-to-performance uncapped offering to the market.
MWB.
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