MWEB Uncapped Subscribers Feedback

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1hour 44 minutes spent on the phone ( most of it on hold ) because they can't access their Billion router on my business uncapped adsl even while i'm browsing through it. Router can be connected to using port 23 with a very simple username and password but this isn't enough,they need port 22 to be able to put in 1 port forward on the 2 day old router

I am _not_ impressed
 
george_vg said:
Who you going with now, biometrics?
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Since Mweb forces a month notice period on you, I've got a month to decide. I've started a thread to discuss options: http://mybroadband.co.za/vb/showthr...Mweb-uncapped-please-recommend-an-alternative

Currently it looks like a choice between these two:

Afrihost Capped 50 GB for R475: http://www.afrihost.com/site/product/adsl_capped

Axxess Just Uncapped 4096 for R496: http://www.axxess.co.za/internetuncapped.php

Both allow for 2 or more concurrent connections, so I'll share the account. In the case of Axxess it makes the two connections 2 Mbps, which is fine since my line only syncs at that.

I've asked for some feedback on the Axxess Just Uncapped: http://mybroadband.co.za/vb/showthread.php/276572-Mweb-vs-Axxess-Uncapped
 
Captian Morgan said:
Yup also send mine today, have a good mind to cancel the debit order too. What line do you have, and to which ISP are you moving too?

Just read that Mweb won ISP of the year, well done!
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4 Mbps syncing at 2-3 Mbps.

I also considered blocking the debit order, but that can get messy, so I'll wait it out. It still works fine for email/web/gaming/streaming. My complaint is the slow Usenet downloads.

See message above re new ISP: http://mybroadband.co.za/vb/showthr...ers-Feedback?p=4909111&viewfull=1#post4909111

I also praised them in the survey, the survey that was done before the "upgrades". If I had to redo it now I would slam them.
 
copacetic said:
I find it so weird that some are having such great performance and some are have such a terrible time.

I thought the whole point of the MWEB network is that it was balanced for all?
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Yip, I can confirm this. My colleague sitting next to me with exactly the same setup at his house has been getting full line speed Usenet downloads since this past weekend. Not me. He's in Cape Town's southern suburbs and I'm on the west coast. So maybe has something to do with them splitting their network between north and south (as mentioned by their tech support). Should have asked if he means Cape Town or national ... dunno.
 
PsyWulf said:
1hour 44 minutes spent on the phone ( most of it on hold ) because they can't access their Billion router on my business uncapped adsl even while i'm browsing through it. Router can be connected to using port 23 with a very simple username and password but this isn't enough,they need port 22 to be able to put in 1 port forward on the 2 day old router

I am _not_ impressed
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Hi PsyWulf


PM me your MWEB account details and we will assist.


Kind Regards
MWEB Operations
 
It was a good night.

torrentz.jpg
 
Rouxenator said:
It was a good night.

torrentz.jpg
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Not that you should have to, but really just use some filehost links instead. You could find the same stuff and have it go at double or triple that speed. Then again if I had more than 1 slightly well seeded torrent it would also go much faster than that.
 
HTC_guy said:
you cant be serious??

:eek:
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Serious about the speed or serious about the fact that it was a good night?
Those are all torrents that use lesser known trackers but the peers/seeds were at least 1000 on each of the torrents that were downloaded.

The rest of the bandwidth was used by some http fileshare downloads so I did get 440kb/s the whole time. Infact I still am :p
 
Rouxenator said:
Serious about the speed or serious about the fact that it was a good night?
Those are all torrents that use lesser known trackers but the peers/seeds were at least 1000 on each of the torrents that were downloaded.

The rest of the bandwidth was used by some http fileshare downloads so I did get 440kb/s the whole time. Infact I still am :p
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Wow if only I was rewarded with such service from mweb, I would have never cancelled. Pity the fools
 
Don't get me wrong,both my home and business uncapped lines are slow as balls today,but meh I can browse so business can continue at least
 
I did have to change from @mweb to @dslmweb last night but apart from that my connection has been awesome this month and for the last few weeks I have been doing about 20GB a day. You just need to do the right traffic at the right time (and never use NNTP).

Thanks Mweb - I love you :D !

EDIT : The remaining 400kb/s capacity is being used by Pando cause my buddy in the UK is sending me a DVD ISO.

torrentz2.jpg
 
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I dont understand why my well seeded torrents are doing ~50kbps. Especially after midnight ..... yet other people seem to get 220-440 kbps .... Nobody at mweb seem to care and telkom don't either. no wonder we are rated so badly in the world for broadband services...
 
Forsaken said:
I dont understand why my well seeded torrents are doing ~50kbps. Especially after midnight ..... yet other people seem to get 220-440 kbps .... Nobody at mweb seem to care and telkom don't either. no wonder we are rated so badly in the world for broadband services...
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You are getting better speeds on torrents than what I am getting on Http, and this is afterhours on the same line
 
Forsaken said:
I dont understand why my well seeded torrents are doing ~50kbps. Especially after midnight ..... yet other people seem to get 220-440 kbps .... Nobody at mweb seem to care and telkom don't either. no wonder we are rated so badly in the world for broadband services...
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My thoughts exactly, the user experience seems completely badly balanced. I get no more than 20-30KB/s (maybe after midnight it goes up, I don't pay attention beyond that), yet time and time again you have people boasting of 200-400Kbit/s torrents. Either these people are circumventing things somehow and M-Web just seems incapable of clamping down on it, meaning that people who abide by the rules are the only ones getting screwed on the performance front, or there's a problem on M-Web's network that's letting certain users get max speeds, while others are being knocked down.

Regardless of the reasons, M-Web needs to sort it out, because there seems to be huge inconsistencies.
 
Wow nice going, I am getting about 5kbs on my 4m account on http download - thank you mweb! And yes I am being sarcastic...20 mins for a 4mb file...wtf!
 
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