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hmm 512 shaped package NNTP to Supernews (US server) idling at 8 kBps at 21h24... I was thinking this is well and truly "after hours" but appears not so. I'll see what it does from 1 am, hopefully a bit more umpf.
Don't even bother even trying. They only care about the unshaped business accounts. I might aswell just downgrade from a 4mb account to a 512kB/s or just aswell cancel. Even now I'm getting speeds of 20 - 50KB/s. Or I can just get a local capped internet and download from local sites. Will be faster and work me out better. Mweb think that a shaped account needs to be shaped 24/7. MWEB consited 02:00 as after Hours.
I will never let any business go for MWEB packages. There is lots of businesses that do have enough money to go with Internet Solutions business uncapped. We are using that and it's expensive but I download like 60KB/s the whole month and they don't shape me. They say if you want to download 24/7 what the heck go for it we don't even care. It's like they don't even know that there is such thing as data on any account...lol so good is their accounts
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Quote Originally Posted by fbman View Post
+ 1
Another pathetic night... 20k from astroweb and when it works I get another 20k from mweb news.
And Mweb deny there is a problem. I have told by techincal support that this is how it gonna be from now on...
MWEB THERE IS A PROBLEM ... to many people are having the same problem.. COME ON MWEB OPS ....Why are you so silent
Mweb Ops.... Any update of this status of this investigation
I am still downloading on 10 to 20k a second... Last weekend at this time I was doing 270k a second... from astroweb.
+ 1
Another pathetic night... 20k from astroweb and when it works I get another 20k from mweb news.
And Mweb deny there is a problem. I have told by techincal support that this is how it gonna be from now on...
MWEB THERE IS A PROBLEM ... to many people are having the same problem.. COME ON MWEB OPS ....Why are you so silent
Mweb Ops.... Any update of this status of this investigation
I am still downloading on 10 to 20k a second... Last weekend at this time I was doing 270k a second... from astroweb.
william riker
Senior Member
guys, how do i check my data usage on the mweb site ?
before when i logged into MyAccount, the info was easy to find but now when i login I get sent to the products and pricing page.
please help, i want to make sure i don' t get a all from mweb about my usage!
before when i logged into MyAccount, the info was easy to find but now when i login I get sent to the products and pricing page.
please help, i want to make sure i don' t get a all from mweb about my usage!
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Hi william riker
MyAccount is working as it is suppose to on my side, please PM me your MWEB account details and I will have a look into this for you.
Kind regards
MWEB Operations
Apparently the new after business hours is 2am.
You know, because businesses need lots of http at 2 in the morning.
My problem is simple, when the account goes to unshaped the http is never affected.
Why shape p2p in the first place when it makes no difference to performance when it's switched on?
Mweb advises against leaving downloads on at night yet we only get unshaped at 2am in the morning.
When the upgrades were completed, everything was ace. one week down the line and it's back to shapenet.
Question for Mweb: Is this a temporary problem or is this the way the network is now being run?
You know, because businesses need lots of http at 2 in the morning.
My problem is simple, when the account goes to unshaped the http is never affected.
Why shape p2p in the first place when it makes no difference to performance when it's switched on?
Mweb advises against leaving downloads on at night yet we only get unshaped at 2am in the morning.
When the upgrades were completed, everything was ace. one week down the line and it's back to shapenet.
Question for Mweb: Is this a temporary problem or is this the way the network is now being run?
Where does it say that the new after hours is 2 AM?
@Takamachi and other recent comments regarding Peer to Peer performance:
This is something that has been explained before however I think a reminder might be in order.
There is a fixed amount of bandwidth allocated to shaped traffic which scales according to the time of day.
This means that for the individual it is quite likely that you will see fluctuations in P2P traffic from day to day depending on how many other users are carrying out similar activities at the time.
The amount which is allocated is determined by careful monitoring of the network performance trends and the following factors must all be considered when determining this allocation:
Sufficient bandwidth must be kept in reserve for priority traffic based on usage trends.
Priority traffic must not be impacted by the load which aggressive P2P protocols places on network equipment. Allowing too much P2P traffic has a direct impact on latency and other network performance factors and as I have said before a balance must be struck in this regard.
Based on these factors our policy is, as always, to allocate as much as we can to P2P, while maintaining this healthy balance.
In terms of the above we can and do keep a close eye on the overall performance of P2P on a constant basis, but there is really very little to be gained from comparing the P2P performance of one user with the next, or the performance of one type of P2P with another as there are far too many variables that have to be factored in.
I would suggest to those users who are speed watching their P2P on a shaped product that you instead consider the overall amounts that you have been able to download over an extended period of time as a deciding factor in whether, or not you are getting value for money out of the product.
If the speed of your P2P is a constant concern for you then you should consider moving to an unshaped product.
Kind Regards
Will
This is something that has been explained before however I think a reminder might be in order.
There is a fixed amount of bandwidth allocated to shaped traffic which scales according to the time of day.
This means that for the individual it is quite likely that you will see fluctuations in P2P traffic from day to day depending on how many other users are carrying out similar activities at the time.
The amount which is allocated is determined by careful monitoring of the network performance trends and the following factors must all be considered when determining this allocation:
Sufficient bandwidth must be kept in reserve for priority traffic based on usage trends.
Priority traffic must not be impacted by the load which aggressive P2P protocols places on network equipment. Allowing too much P2P traffic has a direct impact on latency and other network performance factors and as I have said before a balance must be struck in this regard.
Based on these factors our policy is, as always, to allocate as much as we can to P2P, while maintaining this healthy balance.
In terms of the above we can and do keep a close eye on the overall performance of P2P on a constant basis, but there is really very little to be gained from comparing the P2P performance of one user with the next, or the performance of one type of P2P with another as there are far too many variables that have to be factored in.
I would suggest to those users who are speed watching their P2P on a shaped product that you instead consider the overall amounts that you have been able to download over an extended period of time as a deciding factor in whether, or not you are getting value for money out of the product.
If the speed of your P2P is a constant concern for you then you should consider moving to an unshaped product.
Kind Regards
Will
"Sufficient bandwidth must be kept in reserve for priority traffic based on usage trends.
Priority traffic must not be impacted by the load which aggressive P2P protocols places on network equipment. Allowing too much P2P traffic has a direct impact on latency and other network performance factors and as I have said before a balance must be struck in this regard."
There is no massive shortage in bandwidth, when P2P is given equal priority over other protocols (ie After 2AM) there is no measurable slowdown on general services at all.
This leads me to the conclusion that Mweb simply does not want people to use too much data as it might implicate a lower profit margin per uncapped account.
If there were truely a shortage of bandwidth, then we would expect to see a slow down of all services when P2P is given equal priority over other protocols.
And if this were true, then why is mweb selling us 4MB uncapped accounts when there simply isn't 4MB to go around?
I have contacted MR Beep from Openweb as I have seen a lot of compliments from his recent users with regards to P2P protocols.
I'm sorry mweb but 80kb/s is simply not 4Mb/s, it's now 10:21PM ON A SATURDAY AND WE'RE STILL SHAPED!
Watch, at 2AM suddenly everything speeds up to a super 2mb/s (not even 4mb anymore like it used to be) and NOTHING will be affected by the priority shift.
When I signed up with Mweb, p2p was great. 400kb/s after 7pm. 180kb/s after 7am. Now it's 40kb/s before 2am. and 5 hours from 2am to 7am of HALF speed 200kb/s.
This simply isn't the service that I signed up with.
And please can you FINALLY address the NEWS SERVER ISSUE?
Priority traffic must not be impacted by the load which aggressive P2P protocols places on network equipment. Allowing too much P2P traffic has a direct impact on latency and other network performance factors and as I have said before a balance must be struck in this regard."
There is no massive shortage in bandwidth, when P2P is given equal priority over other protocols (ie After 2AM) there is no measurable slowdown on general services at all.
This leads me to the conclusion that Mweb simply does not want people to use too much data as it might implicate a lower profit margin per uncapped account.
If there were truely a shortage of bandwidth, then we would expect to see a slow down of all services when P2P is given equal priority over other protocols.
And if this were true, then why is mweb selling us 4MB uncapped accounts when there simply isn't 4MB to go around?
I have contacted MR Beep from Openweb as I have seen a lot of compliments from his recent users with regards to P2P protocols.
I'm sorry mweb but 80kb/s is simply not 4Mb/s, it's now 10:21PM ON A SATURDAY AND WE'RE STILL SHAPED!
Watch, at 2AM suddenly everything speeds up to a super 2mb/s (not even 4mb anymore like it used to be) and NOTHING will be affected by the priority shift.
When I signed up with Mweb, p2p was great. 400kb/s after 7pm. 180kb/s after 7am. Now it's 40kb/s before 2am. and 5 hours from 2am to 7am of HALF speed 200kb/s.
This simply isn't the service that I signed up with.
And please can you FINALLY address the NEWS SERVER ISSUE?
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I don't agree with you ,I am getting very good speeds on my P2P ,all day it depends on many factors so MWEB is not the only reason for your slow sppeds
http://img831.imageshack.us/img831/7654/captureco.png
Well obviously P2P is given equal priority when there is the capacity to do so. If they did the same thing during (real) business hours it definitely would affect other services. Also data doesn't cost ISP's money, bandwidth capacity does. They've bought a certain amount of capacity for their shaped uncapped network and they don't care if people use as much data as they can with this, they just need to shape it so that non-P2P services perform optimally. I don't think either of your arguments quite make sense, but I do think they could give P2P high priority earlier than say 2am, but not any time at all.
And I downloaded a torrent at +-320Kb a few hours ago, probably 10pm as well.
i am a previous user of this product. but decided that i want my 4Mbps line to work as it should at anytime. So I moved to Openweb Gold. A premium compared to this account.
But what I know is that even during business hours I am getting 350KB/s+ from international news servers.
it feels exactly the way the internet should be at 4Mbps.
But what I know is that even during business hours I am getting 350KB/s+ from international news servers.
it feels exactly the way the internet should be at 4Mbps.
The MWEB news server was never mentioned as part of what what was going to be upgraded. The problem with providing a free news feed capable of carrying and distributing large binaries at high speeds (something that NNTP was never designed for in the first place). Is that the investment in hardware simply isn't justifiable and there isn't sufficient incentive in terms of bandwidth saving to offset this. I've been told that currently the server does provide a reasonable experience considering that it's not a paid for feed. I've also heard that some people reporting problems with this were actually found to be using incorrect DNS settings that were preventing them from connecting to it - have you checked this?
Rouxenator
Dank meme lord
Will, this is what I have been trying to explain to them all this week - but all I got was being labeled a troll because I am not part of their angry mob. It seems logic and reasoning is not what they are after and the best advice I have is to ignore them when they mention the words "news server" or the protocol NNTP - else things get ugly.
If you have a look at some of the speed graphs I posted this week you will see there has been a massive improvement.How come then MWEB claimed there would be improvements after the upgrade
Well done with the upgrade Mweb - I am very happy with the performance I am getting.
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