MWEB Uncapped Subscribers Feedback

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Pr⊕phet said:
extraction without fail. that makes it 6 files, downloaded from filesonic without the cache monster striking...
Click to expand...

Glad to see that, its also the case with most of my filesonic downloads - they come in flawlessly. But when they break its bad... real bad.

So it still seems there is no fix for broken cached downloads.

Also, something is very wrong with Mweb this morning :
 
I am experiencing very high latency and packet loss:

Code: 
                                                                 Packets               Pings
 Host                                                          Loss%  Last   Avg  Best  Wrst StDev
 1. 41-133-88-1.dsl.mweb.co.za                                  0.0%   6.5   6.7   6.3   7.1   0.3
 2. tengig-0-0-0-101.vic-ipc-1.mweb.co.za                       0.0% 906.7 959.8 906.7 1003.  44.4
 3. vl-92.vic-hscore-2.mweb.co.za                               0.0% 879.0 937.6 872.3 1022.  72.3
 4. tengig-0-0-0-0-12.vic-up-1.mweb.co.za                       0.0% 909.5 960.6 909.5 1004.  43.4
 5. tengig-0-2-0-0.mid-1.mweb.co.za                             0.0% 927.7 966.1 919.2 1019.  44.0
 6. ap2610-1-s12-denimtowers.mweb.net                          16.7% 1092. 1146. 1092. 1193.  48.9
 7. 149.6.98.5                                                 16.7% 1061. 1169. 1046. 1331. 136.8
 8. te7-2.ccr01.lon01.atlas.cogentco.com                       16.7% 1117. 1205. 1117. 1382. 107.0
 9. te0-0-0-1.ccr21.jfk02.atlas.cogentco.com                   20.0% 1174. 1205. 1171. 1261.  42.1
10. te0-3-0-3.ccr21.dca01.atlas.cogentco.com                   20.0% 1171. 1215. 1171. 1272.  46.5
11. te0-1-0-1.ccr21.iad02.atlas.cogentco.com                   20.0% 1182. 1208. 1177. 1260.  37.7
12. te1-8.mpd01.iad01.atlas.cogentco.com                       20.0% 1141. 1187. 1141. 1278.  62.7
13. yahoo.iad01.atlas.cogentco.com                             20.0% 1170. 1233. 1170. 1356.  85.8
14. ae-6.pat2.dcp.yahoo.com                                    20.0% 1200. 1236. 1200. 1301.  47.8
15. xe-5-0-0.msr1.ac2.yahoo.com                                20.0% 1144. 1178. 1134. 1221.  45.4
16. xe-8-2-0.clr3.ac4.yahoo.com                                25.0% 1149. 1143. 1138. 1149.   5.8
17. ge-0-0-0.clr2.ac4.yahoo.com                                25.0% 1175. 1199. 1175. 1218.  22.2
18. ir1.fp.vip.ac4.yahoo.com                                   25.0% 1187. 1193. 1186. 1207.  11.8
 
1099242559.png


way slow!!!
 
mystic007 said:
It appears to be back to normal for me now.
Click to expand...

It's 'normal' now, but I'm still getting an unacceptably high rate (2-5%) of dropped packets on the London end of SAT-3 (CogentoCo and Telia.Net). Droppage should be zero (unless the cricket at Newlands is causing temporary congestion?) I'm half-wanting to go back onto SEACOM for a while...

Belated correction: I realised my packet loss was a local problem (Clareinch exchange crashed last week), and was solved by rebooting my modem.

It turns out that ADSL2+ does not show CRC errors (on my modem at least), and packet loss in tracert appeared to come from international links.
 
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Is Steam very slow for anyone else? Only getting 20kb/s on 4mb. Switching servers doesn't help.
 
MWEB Operations said:
<snip>

We recommend to all P2P users is to consider the overall amount of bandwidth you have used for the month, rather than speed watch on a daily basis.

If you require the immediacy of line speed transfers for your P2P needs then I would urge you to consider moving to an unshaped product.
Click to expand...

+1

These two points are a perfect summary/answer for 99% of all uncapped discussions/complaints on these forums.
 
SabreWolfy said:
+1

These two points are a perfect summary/answer for 99% of all uncapped discussions/complaints on these forums.
Click to expand...

Sure if we are talking about p2p, it has been made abundantly clear that p2p protocols are more than excessively shaped during "business hours".
 
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Can we get an update on what is going on? The IPC issue has been affecting mweb customers for more than two days now on and off. When will this be resolved?
 
I'm trying to figure out if there is something wrong with my line, or whether M-Web is having problems:

* I am on a 4MB uncapped, shaped product,
* Recently, my ADSL was hit by lightning and Telkom replaced the DSLAM. When it was replaced, it was running really quickly (usual speeds as before the line was hit)
* After a while, speeds dropped. Not just on P2P, but also normal HTTP downloads from decent servers. Browsing also is sluggish - downloads all chug along at 20 to 80KB/s.

If I try the same file early in the morning before leaving for work, it downloads wildly between 20KB/s and goes up to 140KB/s... at all other times it's slow.

Is anyone else having these problems?
 
Donovan said:
I'm trying to figure out if there is something wrong with my line, or whether M-Web is having problems:

* I am on a 4MB uncapped, shaped product,
* Recently, my ADSL was hit by lightning and Telkom replaced the DSLAM. When it was replaced, it was running really quickly (usual speeds as before the line was hit)
* After a while, speeds dropped. Not just on P2P, but also normal HTTP downloads from decent servers. Browsing also is sluggish - downloads all chug along at 20 to 80KB/s.

If I try the same file early in the morning before leaving for work, it downloads wildly between 20KB/s and goes up to 140KB/s... at all other times it's slow.

Is anyone else having these problems?
Click to expand...

Hi Donovan

Please PM me your MWEB account details and I will have a look into this for you.

Kind regards
MWEB Operations
 
YAPOC said:
Can we get an update on what is going on? The IPC issue has been affecting mweb customers for more than two days now on and off. When will this be resolved?
Click to expand...

Hi Yapoc

The IPC issue has been resolved, if you are still experiencing problems please let me know.

Kind regards
MWEB Operations
 
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