South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
Captain Obvious takes to the podium! Woop! I think MWEB should force a popup with that quote every time I open IE.
Hi Sillicur
Is the 12kb/s speed on torrents, P2P or NNTP?
Anyone who has a shaped account will fall under our dynamic shaping policy. Which means your speeds will fluctuate.
Is there anything running in the background and how many PC's are connected to the router while you connected?
I have asked our network administrators if there is any wrong on our network and they have said, there is currently no reported outage on our network.
Kind regards,
MWEB Guy
please explain the dynamic shaping policy?
and how this affect legit downloads like drivers and system updates via normal ftp/http downloads
I don't really care about torrents and such
kind regards
vaalpens
Hi vaalpens
Shaping changes at different times of the day and is dynamic based on the demand on the network for high preference traffic.
Services like surfing and email, are given the highest priority for the best possible customer experience.
Kind regards
MWEB Guy
Hi Sillicur
Is the 12kb/s speed on torrents, P2P or NNTP?
Anyone who has a shaped account will fall under our dynamic shaping policy. Which means your speeds will fluctuate.
Is there anything running in the background and how many PC's are connected to the router while you connected?
I have asked our network administrators if there is any wrong on our network and they have said, there is currently no reported outage on our network.
Kind regards,
MWEB Guy
@Mweb guy and @Will and @ Mweb CEO.
I for one are getting tired of these repetitive useless replies. We know we are on a uncapped and shaped product depending on the load share on your servers. FFS rather tell us what you sucked up since the good old days a few weeks ago. It's of no use you spam this thread with this useless generic replies and the requests for pm's with the accustomed useless generic responses. Remember that we are not tools and we know something must have changed recently, is Mweb also now thinking like Telkom that most of the MyBroadband members are tools?
Remember just in case your Mweb engineers do not know (Please escalate this free advice), you have to increase capacity on your network to accommodate the expected growth and not shape the hell out of existing customers to make the network cope. It just took Telkom a decade to realize that concept and yet they are still behind the rest of the world.
It jumps up to max at exactly 12 each night[/B]. I would assume that the network load doesnt suddenly drop dramatically at exactly 12:00, if it was dynamic it would drop at 12:14 one day, 11:58 the next etc.
@Mweb guy and @Will and @ Mweb CEO.
I for one are getting tired of these repetitive useless replies. We know we are on a uncapped and shaped product depending on the load share on your servers. FFS rather tell us what you sucked up since the good old days a few weeks ago. It's of no use you spam this thread with this useless generic replies and the requests for pm's with the accustomed useless generic responses. Remember that we are not tools and we know something must have changed recently, is Mweb also now thinking like Telkom that most of the MyBroadband members are tools?
Remember just in case your Mweb engineers do not know (Please escalate this free advice), you have to increase capacity on your network to accommodate the expected growth and not shape the hell out of existing customers to make the network cope. It just took Telkom a decade to realize that concept and yet they are still behind the rest of the world.
To me it is clear that since MWEB implemented the new bandwidth management device at their London POP at the beginning of this month the problems with slow speeds and high latency started.
I do understand that shaping changes during the day depending on the demand blah blah blah, but, isnt 12kb/s for the whole business time a little bit too slow? Also, even after office hours it goes at 15/17kb/s till about 11:30 pm then starts picking up.
I used to get 38kb/s consistently, any time of day, with the new shaping im getting 12kb/s during the day to NNTP.
Thing is Mweb Guy, the speeds dont fluctuate, every day its the same, full speed after 12 at night, 12kb/s from 7am (about) till 10pm. It doesnt feel dynamic, it almost feels throttled based on time of day. It jumps up to max at exactly 12 each night. I would assume that the network load doesnt suddenly drop dramatically at exactly 12:00, if it was dynamic it would drop at 12:14 one day, 11:58 the next etc.
It's dynamic based on time of day.
If I look at my traffic graphs you can basically set your PC time by looking at the jumps in traffic exactly on the hour.
Sigh, shaping at its best.
So can we lock down when this happens?
For me at night, mostly because i don't use it much during the day but right now the interwebs is flying but come night time it goes for a ball of shyte.
If this is a new shaping thing then just be honest and tell me so i can move. Plenty other options to look at it.
Use you brain, asking CEO's and MWEB top executives to reply is really silly. Ever heard of shaping???
@Mweb guy and @Will and @ Mweb CEO.
I for one are getting tired of these repetitive useless replies. We know we are on a uncapped and shaped product depending on the load share on your servers. FFS rather tell us what you sucked up since the good old days a few weeks ago. It's of no use you spam this thread with this useless generic replies and the requests for pm's with the accustomed useless generic responses. Remember that we are not tools and we know something must have changed recently, is Mweb also now thinking like Telkom that most of the MyBroadband members are tools?
Remember just in case your Mweb engineers do not know (Please escalate this free advice), you have to increase capacity on your network to accommodate the expected growth and not shape the hell out of existing customers to make the network cope. It just took Telkom a decade to realize that concept and yet they are still behind the rest of the world.
To me it is clear that since MWEB implemented the new bandwidth management device at their London POP at the beginning of this month the problems with slow speeds and high latency started. I was a happy MWEB uncapped user for over a year, but I am now seriously considering switching to another ISP.
30KB/s - 40KB/s average since start of the month instead of 400KB/s + on a 4MB line............. and Mr Mwebguy wont respond to PM's either![]()