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Hi gregmcc, mccrack,
All NNTP and p2p is shaped, regardless if its local or international.
Regards,
MWEB Guy
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Hi gregmcc, mccrack,
All NNTP and p2p is shaped, regardless if its local or international.
Regards,
MWEB Guy
my nexusisp working fine. Can get into black ops like in a blink of an eye and also ping are better on speedtest.net. So how can it still be my line? My home and business line is acting the same and my business is suppose to be running better. We will see when telkom comes to my house. I will ask the technician to speak to mweb and tell them that he can't find any issues.
Will you believe me then?
Will you believe me then?
shaping local connections while mweb peers with other isps for free? yeah, mweb are screwing us
also day 3 of waiting for an mweb consultant to contact me regarding line cancellation, also waiting almost 24 hours for mweb guy to pm me back
REF# 20110605001877
REF# 20110608001525
gregmcc
Honorary Master
Any idea why this is? I understand that traffic needs to be shaped, but the mweb news traffic terminates on your premises. It should make no difference to your infrastructure if this is shaped or not?
What's the point in then having a local news server - I might as well only use a international news server if I'm going to get the same speeds?
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Hi avert,
You have gone through the correct channels, a consultant will be in contact with you.
Regards,
MWEB Guy
Mephisto_Helix
Resident Postwhore
20 minutes of stable ping and cheerio, back to crap ....... really now, stop mucking about 
Hi Greg
Even though the traffic terminates on our network it still needs to pass through the IPC links which need to be managed. We have adjusted the priority of the MWEB news servers to give it a slightly better experience than general p2p usage based on the feedback in this forum. Also please understand that operating a binary news feed is an expensive business and we simply cannot throw unlimited resources at this as it is free value-add which we provide.
We have been given a lot of feedback in this forum recently regarding concerns about the experience with priority traffic and getting this optimized is of primary concern for us at this point. Our policy has always been to give as much bandwidth as we can to p2p related usage without allowing it to compromise the performance of the network and this has not changed.
I am currently working on some long term comparative tests of my own between the different types of p2p traffic that we classify to see how the customer experience differs between the likes of torrents, nntp and http based content to see if I can make any recommendations in terms of taking a more granular approach to classifying this traffic.
It needs to be understood though that this will not change the overall amount of bandwidth available to these services so if we did shift the balance to say for example improve the experience on nntp, or one-click hosts then it would result in some decrease in performance for the other p2p types so these are not changes that can be made without very careful consideration of all the factors.
Again, can I please get an answer to this.
medicnick83
Paramedic
Stop fighting with MWEB - 2 words: CANCEL ACCOUNT!
It's going to ultimately go the same way like Neotel did - R999 or whatever it was for that 'uncapped account' worked nicely for a few months then went to hell - now Neotel sits in all the kak that it is sitting in.
Cancel and use your signature to warn people about MWEB's "UNCAPPED" CRAP
It's going to ultimately go the same way like Neotel did - R999 or whatever it was for that 'uncapped account' worked nicely for a few months then went to hell - now Neotel sits in all the kak that it is sitting in.
Cancel and use your signature to warn people about MWEB's "UNCAPPED" CRAP
WILL: My NNTP speeds are sub 5kB/s and have been everyday for the last few weeks. I have pm'd MWEB Guy, he wasn't very helpful. I have mentioned my issue here a number of times, with zero response. Please can you either assist with this problem (ie sort it out now) or kindly point me in the direction of your cancellations department - there is no option to cancel that I can see on your website. Frankly the last few weeks with Mweb has been the worst internet experience I have had to date (And I've had some pretty rough ones). 4mb line is shaped to sub-dialup speeds, this is totally unacceptable. If I even got 100kB/s that would be ok, but 0 - 5kB/s on a 4meg line is not gonna cut it. That should NEVER be the case.
Screenshot taken this very moment:
EDIT: The peak of the above graph was my speeds hitting a massive 3.7kB/s
Any comments from your side Will?
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Mweb guys why must my pings be so high sometimes? I'm a gamer and I got my 4mb especially so I don't lag and now you guys are causing us to have high pings even to local servers? Even your own website was pinging at 350ms. What is the reason for this?
medicnick83
Paramedic
It's almost like how wireless networks work - besides the WUG's - other guys CHARGE you for data - even if it bloody well COSTS NOTHING to transfer the data across the wireless!!!!!!!! It's like 100000% profit for nothing!
gregmcc
Honorary Master
Thanks for the explanation. Guess I'll remove the mweb server and use the international servers instead - you can just deal with the extra international traffic instead.
NNTP back to 0Kbps. Its all broken again.
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WILL: My NNTP speeds are sub 5kB/s and have been everyday for the last few weeks. I have pm'd MWEB Guy, he wasn't very helpful. I have mentioned my issue here a number of times, with zero response. Please can you either assist with this problem (ie sort it out now) or kindly point me in the direction of your cancellations department - there is no option to cancel that I can see on your website. Frankly the last few weeks with Mweb has been the worst internet experience I have had to date (And I've had some pretty rough ones). 4mb line is shaped to sub-dialup speeds, this is totally unacceptable. If I even got 100kB/s that would be ok, but 0 - 5kB/s on a 4meg line is not gonna cut it. That should NEVER be the case.
Screenshot taken this very moment:
EDIT: The peak of the above graph was my speeds hitting a massive 3.7kB/s
Any comments from your side Will?
High Zee
I have noted several customers raising the question regarding nntp speeds and it is one of the issues I have been discussing with our engineers over the last while. At this point though, as I stated above, to make any change specifically to the treatment of nntp traffic would require a significant adjustment to the way that we currently handle p2p traffic and this isn't something we can simply just 'fix' as whatever we change will almost certainly have some degree of knock-on effect.
I will continue to do what I can to raise the awareness on this issue and to provide our engineers with a full understanding of the customer experience in this area, but careful consideration will have to go into how we address this matter and I would be creating a false expectation if I promised you any quick fixes at this point.
gregmcc
Honorary Master
But surely there's a problem if its currently 0Kbps? Is this how its supposed to be during the day? If so I'll be forced to move to another ISP.
I mean come on....at least give us 1Kbps
Well I have been raising it for quite some time now, and would appreciate an answer better than the one you have provided (no answer really) or kindly, as stated in my first post, direct me to your cancellations department.
Are you saying 5kB/s and below is acceptable on NNTP? Are you saying that the shaping policy has changed that intensively? If p2p truly works as a pool system why are some 4mb uncapped shaped users experiencing lightning fast speeds on NNTP at any given time (200kB/s - 400kB/s)? Similarly, why are some 4mb uncapped shaped users experiencing solid average speeds (100kB/s - 200kB/s) at any given time? And finally, why are some 4mb uncapped shaped users experiencing the kind of crap I am (0kB/s - 5kB/s) at any given time? Why are some users being shaped so badly in comparison to others? As far as I understand we are all on the same product, paying the same price every month, and in the same bandwidth pool.. why the vastly differing results? This question has been completely avoided everytime I've asked it, and I would appreciate a transparent answer. If you cannot answer, that's ok with me, but please be honest about it so I can cancel and sign up with a value-for-money service. With all due respect, the lack of transparency on MWEB's part is the most frustrating thing of all.
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