MWEB Uncapped Subscribers Feedback

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yeah steam only going at 80kbs :/

edit : played around and restarted seems to going at 200kbs now
 
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MWEB, pls sort this out. EVERY night I have some or other problem. Now mostly with Steam or international access. Please just let me know if there is a problem???
 
MWEB, pls sort this out. EVERY night I have some or other problem. Now mostly with Steam or international access. Please just let me know if there is a problem???

Evening PhreeMe, what is issues are you encountering with STEAM or international access? Are you referring to downloads specifically?
 
Evening PhreeMe, what is issues are you encountering with STEAM or international access? Are you referring to downloads specifically?

Should steam downloads not be going full speed or are you shaping that too?
 
yeah steam only going at 80kbs :/

edit : played around and restarted seems to going at 200kbs now

Should steam downloads not be going full speed or are you shaping that too?

We are prioritising gaming traffic, however shaped accounts are shaped. Using hereticangel as an example, he seems to be doing ok with Steam downloads.
 
Steam does have a diagnostic tool. Open your steam client and open this link (steam://support/?Issues=*) to get the page
 
Evening PhreeMe, what is issues are you encountering with STEAM or international access? Are you referring to downloads specifically?

Hi MWG, it's more to do with the games I play. Mainly Black Ops and STO. Black ops often never gets past the "Fetching Stats" bit and I can play STO, but between random disconnects and lag, it doesn't end up lasting to long....

When I connected, there was an update for both the single and mutliplayer modules for BLOPS, which downloaded peaked at 140kB/s, but averaged 50...
 
Hi MWG, it's more to do with the games I play. Mainly Black Ops and STO. Black ops often never gets past the "Fetching Stats" bit and I can play STO, but between random disconnects and lag, it doesn't end up lasting to long....

When I connected, there was an update for both the single and mutliplayer modules for BLOPS, which downloaded peaked at 140kB/s, but averaged 50...

Are you still having that problem with Black ops at the moment? ("Fetching Stats")
 
Mweb Guy,

Please get someone to contact me via email from mweb. Or **** phone me now.Not doing anything at the moment
been waiting since the 5th to cancel, this service is rediculous

reference numbers
20110605001877
20110608001525
20110620008198
 
Mweb Guy,

Please get someone to contact me via email from mweb. Or **** phone me now.Not doing anything at the moment
been waiting since the 5th to cancel, this service is rediculous

reference numbers
20110605001877
20110608001525
20110620008198

Avert

Please see the inbox message I sent you.

Kind regards,
MWEB Guy
 
Are you still having that problem with Black ops at the moment? ("Fetching Stats")

I rebooted twice and it seems to be letting me in ok now thanks....
MWG, the question I have though, is how to stop it in the future? I know its not my DSL as Telkom connects....
 
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I rebooted twice and it seems to be letting me in ok now thanks....
MWG, the question I have though, is how to stop it in the future? I know its not my DSL as Telkom connects....

If it happens again, please notify me and we'll try and replicate it from our side.

Kind regards
 
Avert

Please see the inbox message I sent you.

Kind regards,
MWEB Guy

WHAT THE HELL?????????? Do you just CHOOSE to ignore certain people? Answer my PM!! I was helping YOU sort out a problem! Not the other way around! f sakes i am getting a bit annoyed now.
 
Just dropped out of a sc2 game with absolutely no ping loss to EU, mweb probably just pawned me :(
 
WHAT THE HELL?????????? Do you just CHOOSE to ignore certain people? Answer my PM!! I was helping YOU sort out a problem! Not the other way around! f sakes i am getting a bit annoyed now.

Hi Adrenalin

Please see the inbox message I sent you.

Kind regards, MWEB Guy
 
U know.. i think im just gonna express my emotions right now..

FFS!!!!!!!!!!!!!! y cant i have one f'kn decent game of Dota.. y?????
i dial a web africa account.. still lag..

Whats going on, y am i spiking on a fk'n 4mb line?

Im so annoyed right now
 
U know.. i think im just gonna express my emotions right now..

FFS!!!!!!!!!!!!!! y cant i have one f'kn decent game of Dota.. y?????
i dial a web africa account.. still lag..

Whats going on, y am i spiking on a fk'n 4mb line?

Im so annoyed right now

KoKaRoT, please see the inbox message I sent you.
 
still crappy speeds and pings with mweb.i might have to downgrade my mweb account and buy an account from another ISP for gaming since mweb just isn't for gamers.will wait a week or 2 to see if things improve,if not then i'm downgrading or canceling if openweb has a better deal.
 
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