MWEB Uncapped Subscribers Feedback

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try sabnz, my altbinz never connect to mweb, tried like more then 1 pc etc, just did not want to work for me.
 
MWEB Guy said:
Hi Graal,

None taken, maybe I had to Quote Blizzard: "“*As of July 2010, the 'official' definition of Broadband Internet (per the FCC) is '4Mbps downstream and 1Mbps upstream'. Anything lower than this is not 'officially' broadband.” and also say that 384kbps will not work for everyone. Like you stated it work for you.
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Well, unfortunately the truth is that the vast majority of players playing on 384 accounts have no trouble at all, and a lot of them who have been playing for years now haven't had trouble either. There should be no issues playing any MMO online with a 384 line, regardless of what Blizzard considers broadband to be. Unfortunately, seeing as that is the requirements posted by Blizzard, Mweb can now hide behind that and state that there is nothing they can do, and there is nothing the Mweb users can do about it. That way Mweb doesn't even have to worry about looking into the issue and a possible solution, because 'Blizzard says 384 isn't good enough, despite people actually using 384 claiming otherwise.'

This just makes me even more glad that the 2gb Mwebaccount I have is being reserved as a backup account, and I can say with certainty that if I were to ever become unhappy with my uncapped account at my current ISP, I certainly wouldn't consider moving to the Mweb Uncapped Offering.
 
Graal said:
Well, unfortunately the truth is that the vast majority of players playing on 384 accounts have no trouble at all, and a lot of them who have been playing for years now haven't had trouble either. There should be no issues playing any MMO online with a 384 line, regardless of what Blizzard considers broadband to be. Unfortunately, seeing as that is the requirements posted by Blizzard, Mweb can now hide behind that and state that there is nothing they can do, and there is nothing the Mweb users can do about it. That way Mweb doesn't even have to worry about looking into the issue and a possible solution, because 'Blizzard says 384 isn't good enough, despite people actually using 384 claiming otherwise.'

This just makes me even more glad that the 2gb Mwebaccount I have is being reserved as a backup account, and I can say with certainty that if I were to ever become unhappy with my uncapped account at my current ISP, I certainly wouldn't consider moving to the Mweb Uncapped Offering.
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I think a lot depends on what you're doing in-game Graal. Since the release of Cataclysm and subsequent patches Blizzard have made significant changes to the netcode of the game and it has been acknowledged by a number of players I've spoken to that when it comes to raiding and large scale pvp encounters that a 384k connection is simply not sufficient anymore for reliable results.

A lot will also depend on how you configure the game and any add-ons or voice communications that you utilize while playing.
 
Having issues connecting to remote desktop, using Teamviewer, host machine running on Afrihost unshaped account, source machine running on 4mb MWEB uncapped account.
 
sandmanm34 said:
Having issues connecting to remote desktop, using Teamviewer, host machine running on Afrihost unshaped account, source machine running on 4mb MWEB uncapped account.
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Is the Afrihost unshaped on the SAIX network sandmann?
 
MWEB Guy said:
Hi Hazard,

Please inform me what unexpected errors you are receiving? If possible, can you send a screenshot.

Regards,
MWEB Guy
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Please send me an email address so that I can mail you a screenshot. I cannot upload pictures here for some reason

Thanks
 
Hazard said:
Please send me an email address so that I can mail you a screenshot. I cannot upload pictures here for some reason

Thanks
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Hi Hazard,

Please see the PM I sent you with an email address.

Regards,
MWEB Guy
 
MWEB Guy said:
Hi John,

Please can you do another speed test for me on our speed test tool. Please provide me with the results thereafter.

Regards,
MWEB Guy
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Hey Mweb Guy,

I did just that and here's the result:

Last Result:
Download Speed: 919 kbps (114.9 KB/sec transfer rate)
Upload Speed: 299 kbps (37.4 KB/sec transfer rate)
Latency: 432 ms
Jitter: 20 ms
Packet Loss: 0%
 
John_Mongrel said:
Hey Mweb Guy,

I did just that and here's the result:

Last Result:
Download Speed: 919 kbps (114.9 KB/sec transfer rate)
Upload Speed: 299 kbps (37.4 KB/sec transfer rate)
Latency: 432 ms
Jitter: 20 ms
Packet Loss: 0%
Click to expand...

Hi John,

Thank you for the results.

I have logged your query with our technical consultants.

They will look further into this matter and contact you with feedback.

Regards,
MWEB Guy
 
Will@MWEB said:
I think a lot depends on what you're doing in-game Graal. Since the release of Cataclysm and subsequent patches Blizzard have made significant changes to the netcode of the game and it has been acknowledged by a number of players I've spoken to that when it comes to raiding and large scale pvp encounters that a 384k connection is simply not sufficient anymore for reliable results.

A lot will also depend on how you configure the game and any add-ons or voice communications that you utilize while playing.
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Will, what the hell does that have to do regarding timeouts in cmd prompt to international sites? That was what brought up this discussions. Was talking about timeouts and how that made WoW lag. Then mweb guy said 384 isnt sufficient as have been explained to me........Think about this for a second.
 
MWEB Guy said:
Hi John,

Please can you do another speed test for me on our speed test tool. Please provide me with the results thereafter.

Regards,
MWEB Guy
Click to expand...

Thought I'd give this a try:

Last Result:
Download Speed: 344 kbps (43 KB/sec transfer rate)
Upload Speed: 106 kbps (13.3 KB/sec transfer rate)
Latency: -1 ms
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Not bad. I like the fact that my latency is -1 ms. So packets/pings arrive at my router 1 ms before they were sent? :D
 
Download Speed: 3405 kbps (425.6 KB/sec transfer rate)
Upload Speed: 326 kbps (40.8 KB/sec transfer rate)
Latency: -1 ms
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i'm only getting a 10KB/sec transfer rate even though the speed test says i'm getting over 400 KB/sec
 
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