Official Afrihost Q&A Thread

You have to admit that there aren't really a lot of legitimate reasons to pull hundreds of gigs a month.

And that justifies advertising that we can have 100's of GBs - but we actually can't?

The funny thing is - if this was Mweb or Telkom - EVERYONE would be against them.. but because its Afrihost, "fanboi's" feels they have to jump to their defence.
 
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And that justifies advertising that we can have 100's of GBs - but we actually can't?

100's of gigs with their current client spread is 100% unsustainable. So i can't understand what people expect them to do.

Perhaps they should mention the limits on their page? Asking them to remove the term uncapped is unfair because all their competitors will continue to call their offerings uncapped.
 
100's of gigs with their current client spread is 100% unsustainable. So i can't understand what people expect them to do.

Perhaps they should mention the limits on their page? Asking them to remove the term uncapped is unfair because all their competitors will continue to call their offerings uncapped.

I'm not arguing that - but if its unsustainable - they shouldn't have advertised it....

I expect my average use to by between 30GB and 60GB.... it has currently been about 30GB a month anyway between Afrihost, Telkom and Axxess.
 
But...

All their competitors ARE providing uncapped.... There has been no reports of any other ISP taking any actions yet, or drastically changing their product left, right, and center... Just AfriHost.
 
And that justifies advertising that we can have 100's of GBs - but we actually can't?

The funny thing is - if this was Mweb or Telkom - EVERYONE would be against them.. but because its Afrihost, "fanboi's" feels they have to jump to their defence.

Show me 100's of GBs in legal downloads that you actually have time in the month to use, and I'll believe you. I can't believe more people haven't pulled the Remote Desktop / VPN / Business-related cards yet.

I'm actually fairly annoyed at Afrihost for not giving me the 4096 I'm paying for, even if only for the first 60GBs. But in the same vein, I don't throw my piss at the first company to not deliver 101% on their promises. I've actually praised (and that's not a typo) Mweb for their speed in getting SEACOM bandwidth to market, and Telkom for actually getting into gear with its upcoming uncapped offerings & the EASSy cable which lands in ~7 weeks.

So I'm not jumping to anyone's defense here, and I'm fairly sure that all the positive feedback isn't defensive either, just because we're "fanbois". It's probably more to do with the fact that there are people that actually realize the technical challenges involved in maintaining a product offering like this, that realise that the internet, gig for gig, has actually gotten cheaper in the last 2 weeks, and all the hatred coming from the diva community isn't helping.
 
You say you couldnt predict how users would use this service?
That is the most ridiculous thing I have ever heard.
Why would someone apply for this service?
Surely not to just receive mail or browse the internet????

This product by definition is for people who want to "download the internet".
I am shocked that you could not predict this.

Yes there are those of us out there who would apply and who do not want to download the internet. Just because that is what you want to do it does not mean everyone else wants to, and maybe a lot of others on this forum are in the same boat as you, but there are people who have written on this forum that they are quite happy with this offering
 
100's of gigs with their current client spread is 100% unsustainable. So i can't understand what people expect them to do.

Perhaps they should mention the limits on their page? Asking them to remove the term uncapped is unfair because all their competitors will continue to call their offerings uncapped.

It go's thorough internet solutions, just like afrihosts other cheap 29R thing, this is also another one of their mangled products with low performance, why do you think they get the products cheap. Because they perform optimally? When i tried the 29R thing i had issues after issues with it. Constant disconnects (and no it was not my line), sometimes the stupid thing would not even authenticate.

@Fulton, well those people like being robbed blindly, i dont care if the it works out to 2.5R/gig. Thats besides the point its not an uncapped product anymore.
 
Perhaps a little stringent?

I switched to the uncapped 4 mbit line as soon as it was available. Whilst the capped account's auto-topup feature works well (generally -- I've had one hiccup where I lost connectivity and had to reset my router), it starts adding up, even at Afrihost's good prices. Since bandwidth pricing is flat (ie, same price per-gig no matter how much you buy), it just made sense: there's a point at which the uncapped option becomes cheaper and less hassle than the capped option (of course).

Typically, I download about 20-40 gig in a month -- but I avoid starting Steam too often because I know what a hog it is. Since the introduction of uncapped accounts, I've just felt free to not have to particularly watch my usage -- it's been great. Youtube as much as I like -- even the really silly vids (:. Try the betas. Check out other distros even if they didn't come on the DVD with my Linux mag.

The original 200GB mark was, I thought, quite fair. Even if throttling started at about 100 GB, I would consider that quite fair. The current regime is, in my opinion, a little too harsh -- I'll cross that first throttle point for sure and might venture into the second one, at which point, my wife, who doesn't know any better (nor does she need to) will probably start to complain that the internet is slow. And she'll complain to me -- which means that once again, I have to start watching usage to make sure that I'm not downloading too many linux distros or betas from Redmond -- or that I've left my vpn connection up: that can really start to eat bandwidth.

I sincerely hope that Afrihost reconsiders the numbers for the throttle tiers. I understand and support a FUP -- and abhor the people who have had to abuse the uncapped connection just because they could.

Think about it this way too: let's imagine that you download movies (hey, I just want to get this idea out to the people who do download movies and the like: the people who are obsessed with downloading the interwebs are downloading content like this -- I don't see how you get, say, 300GB of legal content in a month unless you re-download a lot of large betas and linux distros), all day long. Let's imagine that you want HD rips as well, so you download movies of the size 1-5 GB, putting the average at 3GB per movie, all things being equal. If there was a 200GB limit, that means you can download about 60 movies per month and still have plenty bandwidth available for regular browsing.

60 movies. Let's think about that. First, let's imagine that the movie studios can actually produce that many watchable movies (yes, you can start with some old ones, but there comes a point at which you've "seen it all"). That means you have to watch 2 movies a day, every day, without fail. Personally, I don't have 3-4 hours of spare time available for that in a day -- I don't know about everyone else. And this is doing the guesstimate with HD movies. If you were downloading, say, TV shows or regular old DVD rips at about 800MB each, we'd be talking in the region of 6-12 (or perhaps even more!) hours of content A DAY.

If you "need" to download that much media, you need a life (and probably a job).

Not to mention that I would love to know where this will eventually be put. Since it would be near-impossible to keep up with watching what you download, you'd have to store it somewhere (assuming you aren't an ****** who just downloads to delete almost immediately; or a pirate trying to make money by downloading and burning DVDs for sale at the local flea market). Personally, I have about 5 terabytes of storage at home. That's not an amazing amount -- but it's a reasonable amount, I think. And I think that most people probably have that or less -- so at some point, surely the heavy downloader needs to ask the question: "Where do I put all this stuff?". OK, you can burn mountains of DVDs -- again: did you actually consume the media you downloaded, or are you just downloading for nerd points?

Overall, I've been quite happy with Afrihost. The service has been great, the line is a huge step up from NeoFAIL. I'll see how it goes next month -- but I'm hoping that the throttling tiers will eventually be lifted to higher levels. I understand that they can never completely go away, as long as there are assclowns who insist on raping the interwebs -- but I do hope for kinder terms in the near future.
 
But...

All their competitors ARE providing uncapped.... There has been no reports of any other ISP taking any actions yet, or drastically changing their product left, right, and center... Just AfriHost.

You do realize that it's still uncapped, right? That no amount of usage will ever cut you off? If you want to go around hurling vitriol at everyone, update your vocabulary. The issue here is throttling, not capping.
 
Show me 100's of GBs in legal downloads that you actually have time in the month to use, and I'll believe you. I can't believe more people haven't pulled the Remote Desktop / VPN / Business-related cards yet.
.

I don't have to share what I download with you, legal or not - you do realise there are subscription sites where you can download or buy videos, which could EASILY get to 100GBs.

And we're not expecting 101% - we didn't even get 100%/ 60G out of 200Gb = 30%.
 
wow...

Great work hijacking the thread and forcing me to filter through all this whining to get to the info I need.
 
You do realize that it's still uncapped, right? That no amount of usage will ever cut you off? If you want to go around hurling vitriol at everyone, update your vocabulary. The issue here is throttling, not capping.

Lol uncapped, usable no! 196 thats ISDN mate. And you also paying for a 4096 PRODUCT not a 196.
 
wow...

Great work hijacking the thread and forcing me to filter through all this whining to get to the info I need.

Well if Gian answered more than two questions people wouldnt.
 
<snip>

Overall, I've been quite happy with Afrihost. The service has been great, the line is a huge step up from NeoFAIL. I'll see how it goes next month -- but I'm hoping that the throttling tiers will eventually be lifted to higher levels. I understand that they can never completely go away, as long as there are assclowns who insist on raping the interwebs -- but I do hope for kinder terms in the near future.

Finally, another sensible human being on MyBB :|

I have no doubt they'll all sort it out eventually. Afrihost relies on IS, which is probably still relying on SEACOM to get all the fiber lit properly, so that more can be introduced. This is the first time SA has had so much internet, and it's only been what, a week? 2?
 
I have to point out that it probably was your line (or your router or, if you're dialing from a PC, your dialer).

Sorry if you don't think so, but I've seen nothing of the issues you are complaining about. The R29/gig option from Afrihost has consistently supplied me with 3.5 mbit down and 512 kbit up, day after day, month after month.

It's just logical that if the problem is at Afrihost, then I should see the issues too. Perhaps you're (yet another) victim of the Terrible Telkom -- I do have the advantage that I'm very close to my exchange with a super-clean line.
 
I have to point out that it probably was your line (or your router or, if you're dialing from a PC, your dialer).

Sorry if you don't think so, but I've seen nothing of the issues you are complaining about. The R29/gig option from Afrihost has consistently supplied me with 3.5 mbit down and 512 kbit up, day after day, month after month.

It's just logical that if the problem is at Afrihost, then I should see the issues too. Perhaps you're (yet another) victim of the Terrible Telkom -- I do have the advantage that I'm very close to my exchange with a super-clean line.

It was not my line or router, because amazing when i switched to my webafrica account things where perfectly fine:) And my line is clean.
 
I have to point out that it probably was your line (or your router or, if you're dialing from a PC, your dialer).

Sorry if you don't think so, but I've seen nothing of the issues you are complaining about. The R29/gig option from Afrihost has consistently supplied me with 3.5 mbit down and 512 kbit up, day after day, month after month.

It's just logical that if the problem is at Afrihost, then I should see the issues too. Perhaps you're (yet another) victim of the Terrible Telkom -- I do have the advantage that I'm very close to my exchange with a super-clean line.

So swapping accounts to another ISP miraculously fixed your line (or your router or, if you're dialing from a PC, your dialer). And then switching back to Afrihost breaks it?
 
I have to point out that it probably was your line (or your router or, if you're dialing from a PC, your dialer).

Sorry if you don't think so, but I've seen nothing of the issues you are complaining about. The R29/gig option from Afrihost has consistently supplied me with 3.5 mbit down and 512 kbit up, day after day, month after month.

It's just logical that if the problem is at Afrihost, then I should see the issues too. Perhaps you're (yet another) victim of the Terrible Telkom -- I do have the advantage that I'm very close to my exchange with a super-clean line.

double post
 
I don't have to share what I download with you, legal or not - you do realise there are subscription sites where you can download or buy videos, which could EASILY get to 100GBs.

And we're not expecting 101% - we didn't even get 100%/ 60G out of 200Gb = 30%.

Of course you don't have to share. You shouldn't, really, since everything here is traceable.

So now the issue isn't 101% of linespeed, it's bandwidth? Have you actually factored in how much _less_ you're paying this month than last month? I've got the same internet I had with axxess last month, at R1000/MONTH LESS. That's a frigging huge saving, thanks.

PS: Do please PM me those subscription sites. DVD stores are horrendous at stocking the latest stuff at reasonable prices.
 
So now the issue isn't 101% of linespeed, it's bandwidth? Have you actually factored in how much _less_ you're paying this month than last month? I've got the same internet I had with axxess last month, at R1000/MONTH LESS. That's a frigging huge saving, thanks.

Yes - and I could be paying this amount less at MWeb - and not be throttled.
 
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