Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

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Electric said:
What does the 19th bring?
A promise of upgraded performance? Like before?

Edit: Powercycle not reboot.
Click to expand...

Eish... all this confusing terminology. Powercycle. Powercycle. Powercycle. Ok, I think I got it now.
Well technically it's the 18th :o Nothing to do with promises but rather a simple question - am I getting what I'm paying for [yet]? If not then cancel, if yes then give them another [-]chance[/-] month.

I'll probably just cancel though ...because I kinda forgot to last last month and right now I'm using a capped WebAfrica account so I've pretty much answered my own question already :/
 
MartyMarts said:
Eish... all this confusing terminology. Powercycle. Powercycle. Powercycle. Ok, I think I got it now.
Well technically it's the 18th :o Nothing to do with promises but rather a simple question - am I getting what I'm paying for [yet]? If not then cancel, if yes then give them another [-]chance[/-] month.

I'll probably just cancel though ...because I kinda forgot to last last month and right now I'm using a capped WebAfrica account so I've pretty much answered my own question already :/
Click to expand...

That's always been my golden rule - if I have to use another ISP's free or paid account on a regular basis to get decent performance, then something is terribly wrong. The End.

/close thread
 
Uhh, Paul/Shaun please take a look at the packetloss again. It was running so well two nights ago with almost no loss.

Currently getting 0.5% loss to exchange but over 9% to a french server :/

Code: 
Target Name: snthostings.com
         IP: 199.231.210.190
  Date/Time: 2014-12-09 08:22:19 PM to 2014-12-09 09:09:05 PM

Hop Sent Err  PL% Min Avg  Host Name / [IP]
 1  2807   0  0.0   2 5  [192.168.0.1]
 2  2807  14  0.5   9 23  [105.233.12.1]
 3  2807  38  1.4  11 27  [196.6.121.198]
 4  2807  43  1.5  11 27  pk202-jhb-gi-2701.borwood.net [217.78.94.146]
 5  2807  46  1.6 174 189  th202-lon-po-sat3.borwood.net [217.78.80.185]
 6  2807 227  8.1 178 198  th102-lon-vl-pcr2b.borwood.net [217.78.88.26]
 7  2807 221  7.9 182 199  gi-0-3-0-1-63.r02.londen03.uk.bb.gin.ntt.net [213.130.48.1]
 8  2806 283 10.1 183 200  be3028.ccr21.lon02.atlas.cogentco.com [130.117.14.101]
 9  2807 253  9.0 181 198  be2329.ccr22.lon01.atlas.cogentco.com [130.117.49.89]
10  2807 247  8.8 180 199  be2494.ccr42.lon13.atlas.cogentco.com [154.54.39.130]
11  2807 232  8.3 188 207  be2491.ccr22.lpl01.atlas.cogentco.com [154.54.39.117]
12  2807 235  8.4 259 276  be2385.ccr22.ymq02.atlas.cogentco.com [154.54.44.141]
13  2807 275  9.8 264 281  be2093.ccr22.yyz02.atlas.cogentco.com [154.54.44.105]
14  2807 238  8.5 280 297  be2080.ccr42.ord01.atlas.cogentco.com [154.54.42.5]
15  2807 252  9.0 276 294  be2003.ccr21.ord03.atlas.cogentco.com [154.54.29.22]
16  2807 282 10.0 278 295  be2461.rcr12.b002281-5.ord03.atlas.cogentco.com [154.54.29.238]
17  2807 241  8.6 280 297  enzu.com-gw.chi.ip4.cpe.cogentco.com [38.88.42.10]
18  2807 243  8.7 279 297  border01-core.dc02.chi.ip4.scalabledns.com [192.80.184.14]
19  2806 267  9.5 272 291  alice.torpixhosting.com [199.231.210.190]
 
agentrfr said:
Uhh, Paul/Shaun please take a look at the packetloss again. It was running so well two nights ago with almost no loss.

Currently getting 0.5% loss to exchange but over 9% to a french server :/

Code: 
Target Name: snthostings.com
         IP: 199.231.210.190
  Date/Time: 2014-12-09 08:22:19 PM to 2014-12-09 09:09:05 PM

Hop Sent Err  PL% Min Avg  Host Name / [IP]
 1  2807   0  0.0   2 5  [192.168.0.1]
 2  2807  14  0.5   9 23  [105.233.12.1]
 3  2807  38  1.4  11 27  [196.6.121.198]
 4  2807  43  1.5  11 27  pk202-jhb-gi-2701.borwood.net [217.78.94.146]
 5  2807  46  1.6 174 189  th202-lon-po-sat3.borwood.net [217.78.80.185]
 6  2807 227  8.1 178 198  th102-lon-vl-pcr2b.borwood.net [217.78.88.26]
 7  2807 221  7.9 182 199  gi-0-3-0-1-63.r02.londen03.uk.bb.gin.ntt.net [213.130.48.1]
 8  2806 283 10.1 183 200  be3028.ccr21.lon02.atlas.cogentco.com [130.117.14.101]
 9  2807 253  9.0 181 198  be2329.ccr22.lon01.atlas.cogentco.com [130.117.49.89]
10  2807 247  8.8 180 199  be2494.ccr42.lon13.atlas.cogentco.com [154.54.39.130]
11  2807 232  8.3 188 207  be2491.ccr22.lpl01.atlas.cogentco.com [154.54.39.117]
12  2807 235  8.4 259 276  be2385.ccr22.ymq02.atlas.cogentco.com [154.54.44.141]
13  2807 275  9.8 264 281  be2093.ccr22.yyz02.atlas.cogentco.com [154.54.44.105]
14  2807 238  8.5 280 297  be2080.ccr42.ord01.atlas.cogentco.com [154.54.42.5]
15  2807 252  9.0 276 294  be2003.ccr21.ord03.atlas.cogentco.com [154.54.29.22]
16  2807 282 10.0 278 295  be2461.rcr12.b002281-5.ord03.atlas.cogentco.com [154.54.29.238]
17  2807 241  8.6 280 297  enzu.com-gw.chi.ip4.cpe.cogentco.com [38.88.42.10]
18  2807 243  8.7 279 297  border01-core.dc02.chi.ip4.scalabledns.com [192.80.184.14]
19  2806 267  9.5 272 291  alice.torpixhosting.com [199.231.210.190]
Click to expand...

The packet loss to your exchange is definitely not caused by CW, this could be why your having more packet loss further down your tracert.
 
Gboss said:
The packet loss to your exchange is definitely not caused by CW, this could be why your having more packet loss further down your tracert.
Click to expand...

Except that I got the same level of international packet loss with zero local loss. See image in my post above.
 
@CW

See a 5min run of WinMTR v0.92 this morning.
Is this normal.
Packets changed from 64bytes to 32bytes and default 1 sec interval.

I have forwarded this also to TelkomZA who requested this info.
Port was reset by him the other day.

Don't look good. Anybody else that wants to post results, then I can compare.
Gaming is still a problem here. Large latency spikes.
 

Attachments

mister said:
Except that I got the same level of international packet loss with zero local loss. See image in my post above.
Click to expand...

Yeah, your situation is different to agentfr. In fact, I too get packet loss on some tracert's, I don't know if this is normal as I never tested for packet loss with my previous ISP's.

Packet loss to your exchange (agentfr) has got more to do with your line as no ISP is involved at this point yet.
 
HowTo said:
@CW

See a 5min run of WinMTR v0.92 this morning.
Is this normal.
Packets changed from 64bytes to 32bytes and default 1 sec interval.

I have forwarded this also to TelkomZA who requested this info.
Port was reset by him the other day.

Don't look good. Anybody else that wants to post results, then I can compare.
Gaming is still a problem here. Large latency spikes.
Click to expand...

Which site did you use in the test?
 
@RoMark

Which site did you use in the test?
Click to expand...

CrystalWeb, but it does not matter who I use.
Picture stays the same.

Would like to see if someone else would post results that I can compare.

My line was fine till 2 months ago. I even dropped my line speed from 4 to 3mbps.
In gaming you then see latency spikes. Under normal downloads you don't see them.
 
Last edited:
Gboss said:
Yeah, your situation is different to agentfr. In fact, I too get packet loss on some tracert's, I don't know if this is normal as I never tested for packet loss with my previous ISP's.

Packet loss to your exchange (agentfr) has got more to do with your line as no ISP is involved at this point yet.
Click to expand...

0.5% packet loss for ADSL is normal, especially for a connection as awful as my one is. The problem is the int. packetloss... can't do things like watch a twitch.tv stream.
 
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