Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

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MickeyD said:
Or the condition of the copper cable between the house and the exchange...
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I think Telkom takes better care of the copper in this part of the world than the municipality takes care of anything
not a very high standard though

but ja I don't imagine that there is all that many connections from Paradise
the "boxes" for Paradise are on the other side of the river though?
 
MickeyD said:
Or the condition of the copper cable between the house and the exchange...
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I did check the line quality when I was there last and it was surprisingly good. Think the line stats were good enough for 10Mbit if that was possible in that part of the world.
 
Hi Paul, I wanna know, my account is supposed to be active as from 12am tonight, can I enter the CW details in my router before going to bed and should it be up and running in the morning? Also I have not yet received an invoice to pay for my new account or will this only be once my line is ported to CW from telkom?
 
Paul Hjul said:
didn't realize there was that much fibre going through Hankey ...
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That's probably ALL that ever goes through Hankey, really.

I'm also surprised at the amount of fibre connectivity in this part of the EC. I remember the Telkom techs installing it some years ago, and there's a fiber line running to the exchange, IIRC, less than five hundred meters from me.

Getting any sort of connectivity in Aston Bay or Paradise that is as good as Kabeljous' 10Mb is difficult, though. When I was working on the TrueWAN network, WiMAX was pretty much the only thing that did guarantee you a connection (I once was on-site and the best that was available at that time as 2Mb/s, but with a lot of attenuation).

There are also brand new antennae installed on the top of the water tower in Paradise. I climbed up there three years ago and I recall seeing a Motorola unit that was 42MB/s capable.

Also: This IPC thing is getting really annoying. I'm getting DSL384 speeds while downloading an update to the Steam client.
 
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Hazelbag said:
Hi Paul, I wanna know, my account is supposed to be active as from 12am tonight, can I enter the CW details in my router before going to bed and should it be up and running in the morning? Also I have not yet received an invoice to pay for my new account or will this only be once my line is ported to CW from telkom?
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you can plug in the details and it should be up in the morning - might need to reboot the router in the morning, or put in the details save have the reset and then switch it off and switch on in the morning.

Will need to check with the billing department on the invoices but if you have your details it should connect.
 
Paul Hjul said:
you can plug in the details and it should be up in the morning - might need to reboot the router in the morning, or put in the details save have the reset and then switch it off and switch on in the morning.

Will need to check with the billing department on the invoices but if you have your details it should connect.
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Ok thanks, can't wait to get away from AH!
 
Streaming still crap in the Cape on a 10mb line with home capped. YouTube on 480p and Netflix not hitting HD. I wonder if this is an IS thing as I see WA users in the Cape complaining too. That said I think CWs rules on the home capped are more restrictive than WA. Really not enjoying the switch to CW. Oh and speed tests show everything is hunky dory 9ms 8.7mb down and almost 0.8 up.
 
SL1v3R said:
Streaming still crap in the Cape on a 10mb line with home capped. YouTube on 480p and Netflix not hitting HD. I wonder if this is an IS thing as I see WA users in the Cape complaining too. That said I think CWs rules on the home capped are more restrictive than WA. Really not enjoying the switch to CW. Oh and speed tests show everything is hunky dory 9ms 8.7mb down and almost 0.8 up.
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Exact same problem I'm experiencing with streaming on 10Mbps home capped (Mpumalanga).

Support checked my account and said everything looked fine. Then when asked why my streaming was buffering to death he just disappeared from the chat.
 
Mephisto_Helix said:
Like the Portal so far, very clean layout. Just not chuffed with my April payment showing as 20 odd days overdue when it's been paid, lol.

But yeah, good step in the right direction :)
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Was bugging me until I went through everything with a fine tooth comb and discovered that yes I had paid but had durpily forgotten to add my customer name as a reference in the payment so no wonder if wasn't showing up ........ big apologies to CW for that, problem has hopefully been rectified today with proof of payments re-sent.
 
CataclysmZA said:
I'm also surprised at the amount of fibre connectivity in this part of the EC. I remember the Telkom techs installing it some years ago, and there's a fiber line running to the exchange, IIRC, less than five hundred meters from me.
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Two main routes bypass your town. A 'coastal fibre' and an 'inland fibre'. Those form part of the 'national ring' linking PE to Cape Town. They pick up all the towns and cities on the way. Then you get inter-exchange cables that do just that; link exchanges in a 'local ring'. Even here there are dual links following different physical paths to ensure redundancy.

There are also brand new antennae installed on the top of the water tower in Paradise. I climbed up there three years ago and I recall seeing a Motorola unit that was 42MB/s capable.
Click to expand...
Telkom mini-links installed for MTN... site has been there for around 10 years already (equipment gets upgraded periodically).
 
Davedes said:
Exact same problem I'm experiencing with streaming on 10Mbps home capped (Mpumalanga).

Support checked my account and said everything looked fine. Then when asked why my streaming was buffering to death he just disappeared from the chat.
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I'm also in Mpumalanga & had trouble with streaming, but just tested it now Youtube stream at 720p & BringThePopcorn stream via Plex both running fine at the same time. All running via wifi. I'm on 4meg Home Premuim uncapped. Hope your's is sorted out soon.
 
MickeyD said:
Two main routes bypass your town. A 'coastal fibre' and an 'inland fibre'. Those form part of the 'national ring' linking PE to Cape Town. They pick up all the towns and cities on the way. Then you get inter-exchange cables that do just that; link exchanges in a 'local ring'. Even here there are dual links following different physical paths to ensure redundancy.
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Ah! Now, if only I could get access to a fibre line, or get JBay's residents to somehow shout loud enough for FTTH to be delivered here...

How are Telkom rolling out fibre to their exchanges in the major towns so quickly? Are there existing conduits that house copper already that they're just re-using?

MickeyD said:
Telkom mini-links installed for MTN... site has been there for around 10 years already (equipment gets upgraded periodically).
Click to expand...

I might have seen a MTN sticker on them, but I'm not entirely sure. Climbing up that thing is not fun at all, especially with a battery strapped to your back.
 
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so where is all the new **** cw has been promising for months: products, announcements, shirts, beer, woman, etc etc.
 
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