OpenWeb ADSL Feedback Thread

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Wasp_21 said:
I need some assistance here please from anyone on this thread. I have pretty much done everything i can possibly do regarding the speeds i get on my account. I attach speedtest results for 2 accounts. The first 2 are for the account i have a problem with, it si a 4 meg uncapped account. The second is a standard capped account. Then i attach some info on the router. I have done the telkom route, whereby they arrived, had a look, tested, reset, tested again, and then charged me R600 for call out cause there is nothing wrong with my line. So if anyone can assist to tell me why my 4 meg uncapped runs at just over 2 meg, when it is supposedly unshaped and or after hours? Just to set the record, i am not talking about working hours monday to friday, but evenings and weekends. No change. Thanks.

http://www.speedtest.net/result/3133489668.png

http://www.speedtest.net/result/3133493159.png

http://www.speedtest.net/result/3133500783.png

http://www.speedtest.net/result/3133502964.png


ADSL Link Downstream Upstream
Connection Speed 7000 kbps 639 kbps
Line Attenuation 22.5 db 0.0 db
Noise Margin 19.8 db 0.0 db
Click to expand...

Please post a tracert
 
BlackJack1301 said:
What is the 4Mbps Gamers King Uncapped like? Streaming, downloading, etc. Or should i go for the 4MB Gold... just seems a little bit too much for me at the moment.
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Chevons right - if you want it all then probably go Gold.

I am the 4Mbps Gamers / Downloaders ... If you can live with shaping during the day, no problem.

As luck would it have it, I owe, I owe ... so its off to work I go. But when I need the net at home ... no problems.
 
ADSL up and down speed show how they suppose to, 512 up and 2048 down, but not one of my ADSL accounts are authenticating. Telscum says everything is normal.

After a port reset it is still the same.

Any idea what I could do next?

Plugged in another modem without joy either.
 
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I would suggest you call Telkom again.

Some of their agents are less than helpful.

snail112 said:
ADSL up and down speed show how they suppose to, 512 up and 2048 down, but not one of my ADSL accounts are authenticating. Telscum says everything is normal.

After a port reset it is still the same.

Any idea what I could do next?

Plugged in another modem without joy either.
Click to expand...
 
If all and sundry suddenly decide to download at the same time, shaping will kick in, unless it is a guaranteed unshaped experience.



HavocXphere said:
I'm curious as to what type of scenarios would change this?
Click to expand...
 
MrBEEP said:
If all and sundry suddenly decide to download at the same time, shaping will kick in, unless it is a guaranteed unshaped experience.
Click to expand...

I was under the impression that that was exactly what happened all weekend. Why would shaping kick in now? What's changed?
 
I am not saying shaping will kick in now.

Nothing has changed in many years.

Are you shaped? Have you been shaped in the last year on a weekend? If not, you probably will not be. However, if the network gets very busy, you can be shaped on a weekend unless it is a guaranteed unshaped experience. If a network fault occurs, you can also be shaped.

Naturally, we try and shape as little as possible.


akescpt said:
I was under the impression that that was exactly what happened all weekend. Why would shaping kick in now? What's changed?
Click to expand...
 
Wasp_21 said:
How do i do a tracert?
Click to expand...

Windows: Click on the start menu --> type cmd --> open it --> type "tracert 'the website'" --> hit enter
Linux or mac: Terminal --> type "traceroute 'the website'" --> hit enter
 
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Hi mrBeep

Which credentials do I use for Wifi Hotspot access if I'm traveling ? The one entered on my router, or the account I use to log into your website ?
 
Internet is soooooooooooooooo slow! I'm trying to upload pictures to Facebook (300KB± each) and it's so slow!! Everything else is slow too, Twitter takes forever, MyBB times out.

*sigh*
 
gdiza said:
Internet is soooooooooooooooo slow! I'm trying to upload pictures to Facebook (300KB± each) and it's so slow!! Everything else is slow too, Twitter takes forever, MyBB times out.

*sigh*
Click to expand...
Either you're line is screwed or its a regional OW routing issue. All good this side. You sure its not the exchange?
 
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