OpenWeb ADSL Feedback Thread

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koeks525

Executive Member
Joined
Jul 14, 2012
Messages
5,315
My IS internet connectivity is completely gone today, I can't even access local websites. I'm on OpenWeb 1mbps uncapped Lite.
 

MrBEEP

Openweb Representative
Company Rep
Joined
Aug 11, 2005
Messages
5,112
Hello,

Your issue was resolved earlier by Charmaine. Please check your email.

My IS internet connectivity is completely gone today, I can't even access local websites. I'm on OpenWeb 1mbps uncapped Lite.
 

MrBEEP

Openweb Representative
Company Rep
Joined
Aug 11, 2005
Messages
5,112
Hey Fox1,

There are no general network issue currently.

There are however 61 Telkom faults currently open across the country causing all sorts of issues for users.

Please email support@openweb.co.za so that we can take a look at your account specifically.
 

Rivin

Well-Known Member
Joined
Jun 29, 2007
Messages
109
Not just you, I'm struggling a bit with some sites, and Dota 2. Seems to be up and down and affecting everyone, not just Openweb.
 

aucampia

Active Member
Joined
Sep 14, 2010
Messages
62
MrBEEP, If you can possibly take this issue up with Internet solutions and give us some feedback on this thread.
 

kilobits

Executive Member
Joined
Jan 18, 2007
Messages
7,181
No probs here in Cape Town, southern suburbs. Flying at full speed... Gold uncapped, IS backbone.
 

Zewp

Banned
Joined
Sep 3, 2009
Messages
10,655
Southern Suburbs too, no issues aside from my brief lose of connectivity last night.
 

KoKaRoT

Well-Known Member
Joined
Aug 4, 2009
Messages
498
Ya, Steam is disconnecting, Dota 2 latency spikes... just general internet browsing is slower. and of course it all happens on a sunday, not while u at work :p
 

semaphore

Honorary Master
Joined
Nov 13, 2007
Messages
15,194
Im having major latency in browsing, half of myadsl didnt even load and my latency in world of warcraft is over 5000ms.

There is definitly packetloss on IS's network

Tracing route to wow-europe.com [80.239.186.22]
over a maximum of 30 hops:
0 orion [10.0.0.8]
1 10.0.0.2
2 196-x-1.dynamic.isadsl.co.za [196.xxxx]
3 196.38.73.121
4 cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 core2-pkl-t0-7-0-0.ip.isnet.net [168.209.1.163]
6 core2b-dock-tenge-0-3-0-0-126.ip.isnet.net [168.209.201.81]
7 195.50.124.33
8 vl-3502-ve-116.csw1.London1.Level3.net [4.69.166.133]
9 ae-1-51.edge5.London1.Level3.net [4.69.139.75]
10 ldn-b5-link.telia.net [213.248.91.57]
11 ldn-bb2-link.telia.net [80.91.247.93]
12 prs-bb2-link.telia.net [80.91.247.240]
13 prs-b8-link.telia.net [213.155.132.233]
14 * * *
Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 orion [10.0.0.8]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.2
0/ 100 = 0% |
2 11ms 0/ 100 = 0% 0/ 100 = 0% 196-210-140-1.dynamic.isadsl.co.za
[196.210.140.1]
0/ 100 = 0% |
3 11ms 0/ 100 = 0% 0/ 100 = 0% 196.38.73.121
0/ 100 = 0% |
4 11ms 0/ 100 = 0% 0/ 100 = 0% cdsl1-rba-vl150.ip.isnet.net [196.
38.73.17]
0/ 100 = 0% |
5 14ms 50/ 100 = 50% 50/ 100 = 50% core2-pkl-t0-7-0-0.ip.isnet.net [1
68.209.1.163]

0/ 100 = 0% |
6 --- 100/ 100 =100% 100/ 100 =100% core2b-dock-tenge-0-3-0-0-126.ip.i
snet.net [168.209.201.81]

0/ 100 = 0% |
7 186ms 0/ 100 = 0% 0/ 100 = 0% 195.50.124.33
0/ 100 = 0% |
8 192ms 52/ 100 = 52% 52/ 100 = 52% vl-3502-ve-116.csw1.London1.Level3
.net [4.69.166.133]

0/ 100 = 0% |
9 188ms 0/ 100 = 0% 0/ 100 = 0% ae-1-51.edge5.London1.Level3.net [
4.69.139.75]
0/ 100 = 0% |
10 194ms 53/ 100 = 53% 53/ 100 = 53% ldn-b5-link.telia.net [213.248.91.
57]

0/ 100 = 0% |
11 200ms 54/ 100 = 54% 54/ 100 = 54% ldn-bb2-link.telia.net [80.91.247.
93]

0/ 100 = 0% |
12 203ms 0/ 100 = 0% 0/ 100 = 0% prs-bb2-link.telia.net [80.91.247.
240]
100/ 100 =100% |
13 --- 100/ 100 =100% 0/ 100 = 0% prs-b8-link.telia.net [213.155.132
.233]

Trace complete.
 
Last edited:

Zenbaas

Honorary Master
Joined
Oct 23, 2005
Messages
13,827
Yeah browsing is painful at the moment on most sites. Gonna go take a nap....
 

Rohan

Senior Member
Joined
Mar 12, 2008
Messages
984
Yep, also having problems here in the North West. Extremely slow browsing. Can't stream anything either or play any games.
 
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