OpenWeb ADSL Feedback Thread

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My IS internet connectivity is completely gone today, I can't even access local websites. I'm on OpenWeb 1mbps uncapped Lite.
 
Hello,

Your issue was resolved earlier by Charmaine. Please check your email.

My IS internet connectivity is completely gone today, I can't even access local websites. I'm on OpenWeb 1mbps uncapped Lite.
 
Hey Fox1,

There are no general network issue currently.

There are however 61 Telkom faults currently open across the country causing all sorts of issues for users.

Please email [email protected] so that we can take a look at your account specifically.
 
Not just you, I'm struggling a bit with some sites, and Dota 2. Seems to be up and down and affecting everyone, not just Openweb.
 
MrBEEP, If you can possibly take this issue up with Internet solutions and give us some feedback on this thread.
 
No probs here in Cape Town, southern suburbs. Flying at full speed... Gold uncapped, IS backbone.
 
Ya, Steam is disconnecting, Dota 2 latency spikes... just general internet browsing is slower. and of course it all happens on a sunday, not while u at work :P
 
Im having major latency in browsing, half of myadsl didnt even load and my latency in world of warcraft is over 5000ms.

There is definitly packetloss on IS's network

Tracing route to wow-europe.com [80.239.186.22]
over a maximum of 30 hops:
0 orion [10.0.0.8]
1 10.0.0.2
2 196-x-1.dynamic.isadsl.co.za [196.xxxx]
3 196.38.73.121
4 cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 core2-pkl-t0-7-0-0.ip.isnet.net [168.209.1.163]
6 core2b-dock-tenge-0-3-0-0-126.ip.isnet.net [168.209.201.81]
7 195.50.124.33
8 vl-3502-ve-116.csw1.London1.Level3.net [4.69.166.133]
9 ae-1-51.edge5.London1.Level3.net [4.69.139.75]
10 ldn-b5-link.telia.net [213.248.91.57]
11 ldn-bb2-link.telia.net [80.91.247.93]
12 prs-bb2-link.telia.net [80.91.247.240]
13 prs-b8-link.telia.net [213.155.132.233]
14 * * *
Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 orion [10.0.0.8]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.2
0/ 100 = 0% |
2 11ms 0/ 100 = 0% 0/ 100 = 0% 196-210-140-1.dynamic.isadsl.co.za
[196.210.140.1]
0/ 100 = 0% |
3 11ms 0/ 100 = 0% 0/ 100 = 0% 196.38.73.121
0/ 100 = 0% |
4 11ms 0/ 100 = 0% 0/ 100 = 0% cdsl1-rba-vl150.ip.isnet.net [196.
38.73.17]
0/ 100 = 0% |
5 14ms 50/ 100 = 50% 50/ 100 = 50% core2-pkl-t0-7-0-0.ip.isnet.net [1
68.209.1.163]

0/ 100 = 0% |
6 --- 100/ 100 =100% 100/ 100 =100% core2b-dock-tenge-0-3-0-0-126.ip.i
snet.net [168.209.201.81]

0/ 100 = 0% |
7 186ms 0/ 100 = 0% 0/ 100 = 0% 195.50.124.33
0/ 100 = 0% |
8 192ms 52/ 100 = 52% 52/ 100 = 52% vl-3502-ve-116.csw1.London1.Level3
.net [4.69.166.133]

0/ 100 = 0% |
9 188ms 0/ 100 = 0% 0/ 100 = 0% ae-1-51.edge5.London1.Level3.net [
4.69.139.75]
0/ 100 = 0% |
10 194ms 53/ 100 = 53% 53/ 100 = 53% ldn-b5-link.telia.net [213.248.91.
57]

0/ 100 = 0% |
11 200ms 54/ 100 = 54% 54/ 100 = 54% ldn-bb2-link.telia.net [80.91.247.
93]

0/ 100 = 0% |
12 203ms 0/ 100 = 0% 0/ 100 = 0% prs-bb2-link.telia.net [80.91.247.
240]
100/ 100 =100% |
13 --- 100/ 100 =100% 0/ 100 = 0% prs-b8-link.telia.net [213.155.132
.233]

Trace complete.
 
Last edited:
Yep, also having problems here in the North West. Extremely slow browsing. Can't stream anything either or play any games.
 
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