OpenWeb ADSL Feedback Thread

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Aquadyne said:
I have the same constantly high latency, pings and dropped packets.

Logged several faults with Telkom, they just keep signing them off without fixing it. Escalated the issue now, as it has been a constant since November 2012.
If no feedback or resolution within a week, will escalate to ICASA.

Telkom maintains there is no congestion on the La Lucia exchange, so then it must be a line fault that must be fixed. Can't have it both ways.

It's a long and arduous journey....
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Same issues here - early evening pings are 30ms - after 9pm pings go up to about 300+msimage.png
So much so that the local gaming server throws you off.

Will try to log a call with Telkom and see what transpires.
 
Hi Grizz,

Please drop me a PM with the username and I will investigate for you

Grizz said:
Hello

Maybe you can help.

I thought about using my OW account (which currently is not being used at all) in the office but seems to not work whatsoever (yes i know how to)
Is the account assigned to a specific phone number or something
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This sounds like a congested exchange.

The OpenWeb network is very quiet this time of night, where your exchange is actually the opposite. I would suggest logging an official fault with them


adsl3g said:
Same issues here - early evening pings are 30ms - after 9pm pings go up to about 300+msView attachment 43592
So much so that the local gaming server throws you off.

Will try to log a call with Telkom and see what transpires.
Click to expand...
 
MrBEEP said:
Hey Friends,

We are working on a bonus Unshaped Session sometime this week! (This is where we completely unshape the network for your enjoyment!) Watch this space for more details.
Click to expand...

here we go. should jog the memory a bit...
 
This was last night

MrBEEP said:
Happy Tuesday OpenWebbers! We will be unshaping the entire network tonight as a FREE Bonus to our loyal OpenWebbers. Tonight we will be doing it a bit differently, based on how long you have been with OpenWeb. Herewith the schedule:

If you have been with us for:

24 months or more, you will be unshaped at 17:10
12 months or more, you will be unshaped at 17:30
Less than 12 months: 19:00

Happy downloading!
Click to expand...
 
Hi is it just me i have a 2 meg vanilla account dont even get speeds of 512 on download and upload what can be the problem

the details from speed test on my adsl web page is as follow

Download Speed: 132 kbps (16.5 KB/sec transfer rate)
Upload Speed: 414 kbps (51.8 KB/sec transfer rate)
Latency: 70 ms
 
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Anyone else's openweb died a few mins ago ? account doesnt seem to authenticate
 
Hi MrBeep
i sent email last night for trail account but still no luck.i have received couple of mail from Leon and Charmaine but none of them contains trial account info.would you mind to provide me trial 1mb/s silver account info?kind regards
 
Hello

Did you tell them which speed trial account you would like.

I remember reviewing your ticket and it did not contain a requested speed

human75 said:
Hi MrBeep
i sent email last night for trail account but still no luck.i have received couple of mail from Leon and Charmaine but none of them contains trial account info.would you mind to provide me trial 1mb/s silver account info?kind regards
Click to expand...
 
Hey Friends,

A quick note to let you know that our Standard Uncapped promotion launches today. We are posting this first on MyBroadband. It will only be launching to the general public later today.

Get FREE Uncapped until end March 2013, and only pay our slashed promotional pricing from 1 April onwards.

Packages:

1Mbps Standard Uncapped – R169
2Mbps Standard Uncapped – R269
4Mbps Standard Uncapped – R369
10Mbps Standard Uncapped – R569

Take advantage of this unique headstart, as we only have 500 accounts available. Visit: http://www.openweb.co.za/free/
 
Anyone else having problems with international? My 4m gold uncapped is behaving like a 384k. Trying to download a 110mb antivirus and its going to take 2 hours at the current speed

Test conducted on 22/3/2013 09:03:11

Download Speed: 285 kbps (35.6 KB/sec transfer rate)
Upload Speed: 379 kbps (47.4 KB/sec transfer rate)
Latency: 232 ms

(No problems with local at all)
 
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Rohan said:
Anyone else having problems with international? My 4m gold uncapped is behaving like a 384k. Trying to download a 110mb antivirus and its going to take 2 hours at the current speed

Test conducted on 22/3/2013 09:03:11

Download Speed: 285 kbps (35.6 KB/sec transfer rate)
Upload Speed: 379 kbps (47.4 KB/sec transfer rate)
Latency: 232 ms

(No problems with local at all)
Click to expand...

Seacom outage dude...
 
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