OpenWeb ADSL Feedback Thread

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thanks for the great service OpenWeb, this morning there is still no sign of shaping of any sort on my OW Silver uncapped :D
 
Hello,

Kindly email [email protected] so that we can investigate.

There are no general network issues currently.

Have spoken to Telkom, they have reset the DSLAM for my line and upped the speed. Will test tonight after a reboot and post results here.

And yes - much better:

International:
Download Speed: 4367 kbps (545.9 KB/sec transfer rate)
Upload Speed: 287 kbps (35.9 KB/sec transfer rate)
Latency: 198 ms
 
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Hey Friends,

We are working on a bonus Unshaped Session sometime this week! (This is where we completely unshape the network for your enjoyment!) Watch this space for more details.
 
Openweb Gold 2MB Uncapped

Test conducted on 19 March 2013 02:00:46

Download Speed: 1760 kbps (220 KB/sec transfer rate)
Upload Speed: 295 kbps (36.9 KB/sec transfer rate)
Latency: 216 ms
International

Test conducted on 19 March 2013 02:02:38

Download Speed: 1761 kbps (220.1 KB/sec transfer rate)
Upload Speed: 344 kbps (43 KB/sec transfer rate)
Latency: 49 ms
South African

vs:


Afrihost Business 2MB Unshaped Uncapped

Test conducted on 19 March 2013 01:27:29

Download Speed: 631 kbps (78.9 KB/sec transfer rate)
Upload Speed: 201 kbps (25.1 KB/sec transfer rate)
Latency: 267 ms
International

And

Test conducted on 19 March 2013 01:28:39
Download Speed: 1136 kbps (142 KB/sec transfer rate)
Upload Speed: 199 kbps (24.9 KB/sec transfer rate)
Latency: 90 ms
South African

Gold vs Business...
 
Hey Friends,

We are working on a bonus Unshaped Session sometime this week! (This is where we completely unshape the network for your enjoyment!) Watch this space for more details.

verrrry schexxxxxy. i just need 400KB/s. after that give the others what they need... :p
 
Hey Friends,

We are working on a bonus Unshaped Session sometime this week! (This is where we completely unshape the network for your enjoyment!) Watch this space for more details.

That sounds fantastic, just too bad I'm out of things to download. I'm really happy with the gamers 2Mb uncapped package so far, keep up the good work. :D
 
Unshaping the network appears to make no difference for me. My account runs awesome all the time. Shaping to me is starting to look like a myth :D
 
Unshaping the network appears to make no difference for me. My account runs awesome all the time. Shaping to me is starting to look like a myth :D

On my 2mb gold account I can definitely see shaping during business hours as well as torrents never go more than 180KBps
 
support gone to sleep today? been waiting for a response to my ticket since 5:40pm yesterday
 
On my 2mb gold account I can definitely see shaping during business hours as well as torrents never go more than 180KBps

Can confirm same with 1mb Gold Uncapped - p2p downloads max 90% line speed after hours & around 25% line speed during business hours.
 
Hi MrBeep, any congestion issues or network problems going on at the moment? I can barely stream HD video on YouTube (I usually am able to, even during shaped / peak periods) and NNTP downloads are virtually non-existant (10kBps instead of the usual 300kBps)

I'm on the 10mb Gamer King / Downloader bling account. I realize this account is shaped during the day, but my daytime shaped experience till this point has been far more acceptable than today's
 
Details

support gone to sleep today? been waiting for a response to my ticket since 5:40pm yesterday

Hi Blunt

Please PM me your details and i'll look into your issue

:)
 
Hi MrBeep, any congestion issues or network problems going on at the moment? I can barely stream HD video on YouTube (I usually am able to, even during shaped / peak periods) and NNTP downloads are virtually non-existant (10kBps instead of the usual 300kBps)

I'm on the 10mb Gamer King / Downloader bling account. I realize this account is shaped during the day, but my daytime shaped experience till this point has been far more acceptable than today's

Hi ProdigyX

Please PM me your details and i'll investigate
 
Can confirm same with 1mb Gold Uncapped - p2p downloads max 90% line speed after hours & around 25% line speed during business hours.

I am the same for P2P: 90% - 100% after 6pm and during the business hours it is around 20% - 25% line speed. I am also on Gold. Sad but better than where I was before.
 
4Mbs Gold here.

Past week has been horrible. I can only ever get 30-90% line speed after 2am. This is not what I pay for and my AH account is working just fine 24/7. I have contacted Support with a 2 day Diagnostic and I'm sure OW wont let me down. Awaiting further communication.
 
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