OpenWeb ADSL Feedback Thread

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youtube buffering every 5 or so seconds viewing SD content on a 6mb uncapped gold account...? Surely something is amiss...?
 
Hi Zenbaas,

Kindly email [email protected]

Also please include a link to the video you were watching that is exhibiting this behaviour

Zenbaas said:
youtube buffering every 5 or so seconds viewing SD content on a 6mb uncapped gold account...? Surely something is amiss...?
Click to expand...
 
Telkom got back to me, confirmed there is no congestion on my exchange ( as i thought). Getting latency of 850ms now in a local game. Switched to another ISP to test and latency was 35ms.
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>tracert www.openweb.co.za

Tracing route to www.openweb.co.za [41.72.150.7]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 8 ms 9 ms 196-215-156-1.dynamic.isadsl.co.za [196.215.156.
1]
3 11 ms 12 ms 12 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
4 13 ms 12 ms 12 ms 196.35.115.128
5 13 ms 12 ms 13 ms 168.209.6.12
6 12 ms 16 ms 12 ms 168.209.6.130
7 16 ms 11 ms 12 ms 41-208-29-210.mtnns.net [41.208.29.210]
8 12 ms 12 ms 12 ms 196.44.0.75
9 58 ms 74 ms 50 ms rb-cr-1.za--ct-cr-2.za-b.mtnns.net [196.44.31.25
0]
10 33 ms 33 ms 34 ms 196.44.31.97
11 33 ms 34 ms 40 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31
.220.12]
12 33 ms 34 ms 36 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
13 33 ms 34 ms 33 ms tengigabitethernet5-1.hr9.jnb6.za.mtnbusiness.ne
t [196.31.63.146]
14 34 ms 34 ms 34 ms core-router1.jnb2.host-h.net [196.30.213.108]
15 34 ms 35 ms 34 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
16 34 ms 34 ms 34 ms mail.openweb.co.za [41.72.150.7]

Trace complete.

C:\Users\Administrator>
Click to expand...

After running the tracert I checked again and the ping was sub 20ms, and running 100%. Which is weird? Earlier this evening just after 17:00 I had 850ms and now 21ms. Nothing changed on my side.

I will keep monitoring the account.
 
The moment this happens again, please post another tracert for us

blaaislaai said:
After running the tracert I checked again and the ping was sub 20ms, and running 100%. Which is weird? Earlier this evening just after 17:00 I had 850ms and now 21ms. Nothing changed on my side.

I will keep monitoring the account.
Click to expand...
 
Local Speed test
Test conducted on Thursday, July 18, 2013 9:00:11 PM

Download Speed: 444 kbps (55.5 KB/sec transfer rate)

Upload Speed: 313 kbps (39.1 KB/sec transfer rate)

Latency: 557 ms

International
Test conducted on Thursday, July 18, 2013 9:01:27 PM

Download Speed: 279 kbps (34.9 KB/sec transfer rate)

Upload Speed: 285 kbps (35.6 KB/sec transfer rate)

Latency: 720 ms

I Have a 2mbps line. Any issues in the Durban currently?
Been like this most evenings
 
Please post a tracert to www.openweb.co.za for us

brianssj100 said:
Local Speed test
Test conducted on Thursday, July 18, 2013 9:00:11 PM

Download Speed: 444 kbps (55.5 KB/sec transfer rate)

Upload Speed: 313 kbps (39.1 KB/sec transfer rate)

Latency: 557 ms

International
Test conducted on Thursday, July 18, 2013 9:01:27 PM

Download Speed: 279 kbps (34.9 KB/sec transfer rate)

Upload Speed: 285 kbps (35.6 KB/sec transfer rate)

Latency: 720 ms

I Have a 2mbps line. Any issues in the Durban currently?
Been like this most evenings
Click to expand...
 
C:\Users\Levash>tracert www.openweb.co.za

Tracing route to www.openweb.co.za [41.72.150.7]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 27 ms 27 ms 31 ms 196-210-130-129.dynamic.isadsl.co.za [196.210.13
0.129]
3 46 ms * * cdsl1-rba-vl2360.ip.isnet.net [196.38.73.133]
4 121 ms 47 ms 44 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 38 ms 39 ms 38 ms core1a-pkl-te-1-1.ip.isnet.net [196.26.0.60]
6 38 ms 34 ms 37 ms 196.26.0.130
7 37 ms 41 ms * 41-208-29-126.mtnns.net [41.208.29.126]
8 * 44 ms 33 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

9 * 47 ms * 196.44.31.99
10 * 35 ms 36 ms ge10-1-1sub0.te3.jnb6.za.mtnbusiness.net [196.31
.220.8]
11 43 ms 37 ms 36 ms tengigabitethernet9-1.gw21.jnb6.za.mtnbusiness.n
et [196.31.220.27]
12 52 ms 107 ms 90 ms tengigabitethernet5-2.hr9.jnb6.za.mtnbusiness.ne
t [196.31.63.150]
13 49 ms * 42 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 44 ms 47 ms 48 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
15 41 ms * * mail.openweb.co.za [41.72.150.7]
16 39 ms 32 ms 34 ms mail.openweb.co.za [41.72.150.7]

Trace complete.
 
A mixed bag of results.

Kindly PM me your ADSL username. I would like to test your ADSL account on our side

brianssj100 said:
C:\Users\Levash>tracert www.openweb.co.za

Tracing route to www.openweb.co.za [41.72.150.7]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 27 ms 27 ms 31 ms 196-210-130-129.dynamic.isadsl.co.za [196.210.13
0.129]
3 46 ms * * cdsl1-rba-vl2360.ip.isnet.net [196.38.73.133]
4 121 ms 47 ms 44 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 38 ms 39 ms 38 ms core1a-pkl-te-1-1.ip.isnet.net [196.26.0.60]
6 38 ms 34 ms 37 ms 196.26.0.130
7 37 ms 41 ms * 41-208-29-126.mtnns.net [41.208.29.126]
8 * 44 ms 33 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

9 * 47 ms * 196.44.31.99
10 * 35 ms 36 ms ge10-1-1sub0.te3.jnb6.za.mtnbusiness.net [196.31
.220.8]
11 43 ms 37 ms 36 ms tengigabitethernet9-1.gw21.jnb6.za.mtnbusiness.n
et [196.31.220.27]
12 52 ms 107 ms 90 ms tengigabitethernet5-2.hr9.jnb6.za.mtnbusiness.ne
t [196.31.63.150]
13 49 ms * 42 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 44 ms 47 ms 48 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
15 41 ms * * mail.openweb.co.za [41.72.150.7]
16 39 ms 32 ms 34 ms mail.openweb.co.za [41.72.150.7]

Trace complete.
Click to expand...
 
Afternoon MrBEEP,

I just wanted to check if there were any issues with the OpenWeb network at the moment.

I understand that your are experiencing extremely high traffic presently and that heavy shaping was/is in effect, but I thought I'd ask consindering a few posts up it was stated that HTTP and YouTube streaming are prioritised. Presently HTTP and HTTP downloads feel a bit sluggish to me and when I stream from YouTube I'm getting speeds anywhere between 100-400KB/s when previously I'd constantly get 1MB/s. Just wanted to check in and see if there's any potential problem and whether or not this is currently related to the shaping going on.

Many thanks! :)

Oh, and I'm on the Gamer's Bundle 10meg package.

Thanks!
 
afsrav said:
Guys

I am currently on a 1MB account and I am considering upgrading to 2MB line speed. (Unfortunately my finances only allows up to 2MB account.)

Do you guys think it is worth going from 1MB to 2MB line, taking into account a reduction in line speed due to shaping etc? What speeds are we looking at for Torrents, internet downloads and Youtube downloads.

I am normally (during evenings) getting a total avg speed of 0,82Mbps on speedtest.net.
Click to expand...

Yes definitely. Go for it. You'll never be able to go back.
 
I would just like to ask about the 1 calendar month notice that needs to be given to cancel an Openweb ADSL account.
All their billing is done in advance and I've paid it in advance. Why do you need to give a calender month notice for a month to month service?
Surely I should be able to cancel any time before you next billing run?
I don't want to be held hostage...

I know Mweb still does the calender month notice thing, but all the other ISPs I've used in the past did not mind a cancellation as long as your account is up to date. This seems a bit weird to me...
 
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