OpenWeb ADSL Feedback Thread

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Pure data will always be our speciality! We will never change this :)

Bundles will be available for those folks who prefer paying one provider and dealing with one provider if something goes wrong.

This is true, this is true.
Just so sick of dealing with telkom BS all the time, y'know.
(I don't think you need to worry about OW not selling pure data, that wouldn't be smart on their part IMO.)
 
Bump

Hey MrBeep, my account is running worderfully except for one thing. I cannot watch any stream on twitch.tv still.

I even tried this morning at 2:30AM, and couldnt watch a 240p stream. :(

Absolutely everything else runs wonderfully though.

Nope still borked.

Interesting though, with my ADSL line as 3mbit

Local:
Last Result:
Download Speed: 2839 kbps (354.9 KB/sec transfer rate)
Upload Speed: 402 kbps (50.3 KB/sec transfer rate)
Latency: 48 ms
03 August 2013 01:29:42 PM

Int:
Last Result:
Download Speed: 844 kbps (105.5 KB/sec transfer rate)
Upload Speed: 392 kbps (49 KB/sec transfer rate)
Latency: 208 ms
03 August 2013 01:32:49 PM

Should be unshaped now, no? :confused:
 
Pure data will always be our speciality! We will never change this :)

Bundles will be available for those folks who prefer paying one provider and dealing with one provider if something goes wrong.

So...say for instance my exchange is congested...can I count on you guys to keep drilling telkom to do something about it? Because if this is the case, I'll switch on over in a heart beat. (Ideally I would prefer only dealing with one provider and you guys have not yet messed me around when it comes to various queries...so at this stage I am willing to take the chance. I just don't want to get into a situation where everything goes to crap and then I get a "it's telkom's fault" runaround. As much as I hate telkom, with my line separate I can tell for sure who's at fault. Again, I have to stress that I have not, in my 3+ years, had any crap with you guys. You've been nothing but good to me :) )
 
ping is spiking from 189 interationally to 520.

:( just up and down
 
We would certainly try our best, but at the end of the day it is up to Telkom whether they decide to upgrade the exchange :(

So...say for instance my exchange is congested...can I count on you guys to keep drilling telkom to do something about it? Because if this is the case, I'll switch on over in a heart beat. (Ideally I would prefer only dealing with one provider and you guys have not yet messed me around when it comes to various queries...so at this stage I am willing to take the chance. I just don't want to get into a situation where everything goes to crap and then I get a "it's telkom's fault" runaround. As much as I hate telkom, with my line separate I can tell for sure who's at fault. Again, I have to stress that I have not, in my 3+ years, had any crap with you guys. You've been nothing but good to me :) )
 
Are the any international faults? Dropping packets international.
 
Does OpenWeb also work with the stars system?
MrBeep says they don't, but my testing shows there is something like that on the network.

For example. If I download 24/7 for 10 days, then all of a sudden the next week I get 0 throughput during business hours. But then if I stop teh 24/7 downloading, 10 days later all of a sudden if I want to download during business hours, I get up to 20% account speed. Sounds like the IS star system to me?
 
MrBeep says they don't, but my testing shows there is something like that on the network.

For example. If I download 24/7 for 10 days, then all of a sudden the next week I get 0 throughput during business hours. But then if I stop teh 24/7 downloading, 10 days later all of a sudden if I want to download during business hours, I get up to 20% account speed. Sounds like the IS star system to me?

facepalm.png
 
Or perhaps the network was quiet and you were allowed to download? 20% account is not really an indication of anything.

MrBeep seems like an honest guy(he should be, he is the CEO) and you will find that on a standard uncapped account, you spend more time being unshaped than shaped.
I doubt it. It is consistent every time I do this test. If you repeat a test multiple times, over different months, and still get the same result, every single time, you can't say it is coincidence that the network was busy with the one test and not with the other.

I merely made an observation, not an accusation. But hey, you welcome to prove me wrong and do the test yourself. Let me know what your results are.
 
You find it odd that your account performs consistently over multiple tests and locations?
 
Pinging 64.74.97.113 with 32 bytes of data:
Reply from 64.74.97.113: bytes=32 time=1502ms TTL=110
Reply from 64.74.97.113: bytes=32 time=410ms TTL=108
Reply from 64.74.97.113: bytes=32 time=2647ms TTL=108
Reply from 64.74.97.113: bytes=32 time=1079ms TTL=110

Ping statistics for 64.74.97.113:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 410ms, Maximum = 2647ms, Average = 1409ms
 
Kindly PM me your ADSL username so that I can see what is going on with your account.

I doubt it. It is consistent every time I do this test. If you repeat a test multiple times, over different months, and still get the same result, every single time, you can't say it is coincidence that the network was busy with the one test and not with the other.

I merely made an observation, not an accusation. But hey, you welcome to prove me wrong and do the test yourself. Let me know what your results are.
 
Please post a tracert to www.openweb.co.za

Pinging 64.74.97.113 with 32 bytes of data:
Reply from 64.74.97.113: bytes=32 time=1502ms TTL=110
Reply from 64.74.97.113: bytes=32 time=410ms TTL=108
Reply from 64.74.97.113: bytes=32 time=2647ms TTL=108
Reply from 64.74.97.113: bytes=32 time=1079ms TTL=110

Ping statistics for 64.74.97.113:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 410ms, Maximum = 2647ms, Average = 1409ms
 
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