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Question of the Day: If you were buying a TV today, which brand would you choose?
OpenWeb ADSL Feedback Thread
- Thread starter MrBEEP
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So this week I'm at home on study leave. So I quickly grab 2 tiny PDFs from myUNISA as well as a font from FontSquirrel, not even 1MB.
Check what that did to my speeds now. On a 4Mbps Silver Uncapped.
http://speedtest.ookla.com/result/2363707641.png
http://speedtest.ookla.com/result/2363708392.png
http://speedtest.ookla.com/result/2363708742.png
http://speedtest.ookla.com/result/2363709196.png
I totally understand the need for their to be bandwidth in office hours for your business clients, but to shape, no wait, basically throttle my connection, except for video streaming, to 10% of the speed that I pay for. Then to have to wait an hour or longer for your script to run again so I can browse again. This is just plain stupid. Why does your script not check the size of the file being downloaded? Then if it over 50MB or so, then only shape. Cause now you're punishing people who are downloading email attachments and other work related stuff, just cause a bunch of people were abusing the system. That's just ridonculous when you consider that all I want to do is be able to browse websites at an acceptable speed considering what I'm paying for. Paying for 4Mbps, not 0.39Mbps. You guys should basically advertise all your accounts as after hour accounts now, as they're basically useless for anything but video streaming in office hours.
My argument is, the script needs to be a bit more forgiving to small downloads. Geez, as well as not taking away 90% of your line speed.
I was okay with this last week when I was at work, but now that I'm home, this is just poor. Even trying to open up the OpenWeb site took about 30 seconds to load the entire page. Images downloading like the good old 384k days. Just watching them load, bit by bit.
EDIT:
Like now, testing it on a local website, that is hosted at hetzner.
Opened my LAN Status so I can check the received bytes. It starts loading just fine, then bam. Downloads the rest at 30KBps +/-. This is just BS, seriously.
I love OpenWeb, I really love the unshaped video streaming as we use a lot of netflix and hulu at night. But come on, limiting people to 384k in the day just because they needed to download 2 PDFs and a font, all under 1MB.....
Check what that did to my speeds now. On a 4Mbps Silver Uncapped.
http://speedtest.ookla.com/result/2363707641.png
http://speedtest.ookla.com/result/2363708392.png
http://speedtest.ookla.com/result/2363708742.png
http://speedtest.ookla.com/result/2363709196.png
I totally understand the need for their to be bandwidth in office hours for your business clients, but to shape, no wait, basically throttle my connection, except for video streaming, to 10% of the speed that I pay for. Then to have to wait an hour or longer for your script to run again so I can browse again. This is just plain stupid. Why does your script not check the size of the file being downloaded? Then if it over 50MB or so, then only shape. Cause now you're punishing people who are downloading email attachments and other work related stuff, just cause a bunch of people were abusing the system. That's just ridonculous when you consider that all I want to do is be able to browse websites at an acceptable speed considering what I'm paying for. Paying for 4Mbps, not 0.39Mbps. You guys should basically advertise all your accounts as after hour accounts now, as they're basically useless for anything but video streaming in office hours.
My argument is, the script needs to be a bit more forgiving to small downloads. Geez, as well as not taking away 90% of your line speed.
I was okay with this last week when I was at work, but now that I'm home, this is just poor. Even trying to open up the OpenWeb site took about 30 seconds to load the entire page. Images downloading like the good old 384k days. Just watching them load, bit by bit.
EDIT:
Like now, testing it on a local website, that is hosted at hetzner.
Opened my LAN Status so I can check the received bytes. It starts loading just fine, then bam. Downloads the rest at 30KBps +/-. This is just BS, seriously.
I love OpenWeb, I really love the unshaped video streaming as we use a lot of netflix and hulu at night. But come on, limiting people to 384k in the day just because they needed to download 2 PDFs and a font, all under 1MB.....
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medicnick83
Paramedic
My internet is dead... My phone is connected via Wifi and bam! nothing is working too.
Have you managed to email [email protected] ?
If your internet is off, this needs to be investigated, as there are no general authentication issues currently.
If your internet is off, this needs to be investigated, as there are no general authentication issues currently.
Speedtest proves nothing. The local speed test goes at 3.5Mbps or so. But the overall browsing experience to local hosted sites, even to OpenWeb is crap.
Please see what I wrote at the end.
Like now, testing it on a local website, that is hosted at hetzner.
Opened my LAN Status so I can check the received bytes. It starts loading just fine, then bam. Downloads the rest at 30KBps +/-. This is just BS, seriously.
I love OpenWeb, I really love the unshaped video streaming as we use a lot of netflix and hulu at night. But come on, limiting people to 384k in the day just because they needed to download 2 PDFs and a font, all under 1MB.....
I also did a test at a different site now, that isn't a speedtest. It's a test to see if your ISP is limiting/shaping you.
Have a look here for a more detailed report.
http://loki09.mpi-sws.mpg.de//bb//g...flow6=159;150;174&flow7=57;57;207&details=yes
Yet Youtube test while checking the Stats for Nerds if you right click on the video, never drops below 3Mbps.
Test done on that same site, but with Video protocol.
In our tests, downloads using control flows achieved up to 202 Kbps while downloads using FlashVideo achieved up to 3342 Kbps.
http://loki10.mpi-sws.mpg.de//bb//g...=3342;3329;3299&flow7=202;187;186&details=yes
Have a look here for a more detailed report.
http://loki09.mpi-sws.mpg.de//bb//g...flow6=159;150;174&flow7=57;57;207&details=yes
Yet Youtube test while checking the Stats for Nerds if you right click on the video, never drops below 3Mbps.
Test done on that same site, but with Video protocol.
In our tests, downloads using control flows achieved up to 202 Kbps while downloads using FlashVideo achieved up to 3342 Kbps.
http://loki10.mpi-sws.mpg.de//bb//g...=3342;3329;3299&flow7=202;187;186&details=yes
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Hi Mr Beep,
I'm very eager to find out what plans OW have for Telkoms increase in line speeds. I do not want to twist the knife here but one of your competitors, whom I will not name, has already jumped on that bandwagon. I'm currently on a 2mbs gamersking account. The total I pay for my internet is R523. With your competitor, I'd be paying R693 for a 10MBS uncapped option. That breakdown would be R375 to the ISP, and R318 to Telkom for the ADSL (provided I sign a 1 year contract with Telkom so that my ADSL line remains with them). I've been fairly happy with OW performance but the daytime shaping sucks. I'm on leave for this week and have to wait til 5PM to use the internet as I would normally do. But your shaping policy has been well documented, so I get what I pay for but like I said, I'm not twisting the knife here. I just want to know what OW have planned? And will it be competitive with the pricing I've listed above. If not, I would sadly request cancellation forms and I would like to give this ISP a shot. I look forward to your response. Cheers.
I'm very eager to find out what plans OW have for Telkoms increase in line speeds. I do not want to twist the knife here but one of your competitors, whom I will not name, has already jumped on that bandwagon. I'm currently on a 2mbs gamersking account. The total I pay for my internet is R523. With your competitor, I'd be paying R693 for a 10MBS uncapped option. That breakdown would be R375 to the ISP, and R318 to Telkom for the ADSL (provided I sign a 1 year contract with Telkom so that my ADSL line remains with them). I've been fairly happy with OW performance but the daytime shaping sucks. I'm on leave for this week and have to wait til 5PM to use the internet as I would normally do. But your shaping policy has been well documented, so I get what I pay for but like I said, I'm not twisting the knife here. I just want to know what OW have planned? And will it be competitive with the pricing I've listed above. If not, I would sadly request cancellation forms and I would like to give this ISP a shot. I look forward to your response. Cheers.
AthenianOwl
Executive Member
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- Feb 9, 2009
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This
Please?My Internet is running as normal now
I think that my old router is on its way out because sometimes the value of SNR downstream randomly fluctuates like crazy. I can't reproduce it 
Sitting with the exact same ridiculous issue right now. On study leave this week, and it is just stupid how the shaping/throttling is happening.
Just sent a tweet to @KeomaWright
Let's see if they can't see that this is not okay.
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I still await your PM as per my initial reply.
Im afraid I cannot assist until I receive more information.
Im afraid I cannot assist until I receive more information.
Ok, thanks.
Not if it means we have to lower quality.
The only way to offer double the amount of capacity to a client is to double the contention ratio.
We are considering introducing a package similar to Vanilla which will offer these prices, and match the contention ratio offered by the competing ISPs.
It however seems like there are many folks that do not mind having double the amount of people sharing their capacity. We will of course compete, and bring out a product that matches that of the competing ISP's.
I am not too sure about their 'managing' though. This is not something we ever want to implement, but it seems like there is demand for a very cheap, highly contended, overly managed product, and we have to listen to demand. One would also have to introduce the 24 / 7 shaped concept like the competing ISP's, as it is the only way to afford offering such a product without running at a huge loss.
The only way to offer double the amount of capacity to a client is to double the contention ratio.
We are considering introducing a package similar to Vanilla which will offer these prices, and match the contention ratio offered by the competing ISPs.
It however seems like there are many folks that do not mind having double the amount of people sharing their capacity. We will of course compete, and bring out a product that matches that of the competing ISP's.
I am not too sure about their 'managing' though. This is not something we ever want to implement, but it seems like there is demand for a very cheap, highly contended, overly managed product, and we have to listen to demand. One would also have to introduce the 24 / 7 shaped concept like the competing ISP's, as it is the only way to afford offering such a product without running at a huge loss.
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Only saw the one on the next page, as I took it was the reply to the post. Apologies.
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