OpenWeb ADSL Feedback Thread

[Aluroth]

Openweb is down for me atm . Anyone else?

 

[Necuno]

For an official OpenWeb response, kindly post in the main OpenWeb Feedback Thread.

http://mybroadband.co.za/vb/showthread.php/469168-OpenWeb-ADSL-Feedback-Thread/page750

OK, I would please like an official response why cancellations take 30 days.

 

[dcsmax]

How do I run a trace route?

 

[LabAnimal]

all sorted, thank you

 

[snail112]

How do I run a trace route?

http://bit.ly/1eLSyyb

 

[dcsmax]

Thx

 

[Aluroth]

My router keeps saying "Authentication Failure" but I haven't changed anything

 

[MrBEEP]

Excellent!

Thank you for letting us know

all sorted, thank you

 

[MrBEEP]

Kindly PM me with your ADSL username and OW number, and I will investigate for you

My router keeps saying "Authentication Failure" but I haven't changed anything

 

[dcsmax]

ok. Ran trace route.

Attached is the data.

Please enlighten me as I am clueless as to what it means.

 

[DrJohnZoidberg]

ok. Ran trace route.

Attached is the data.

Please enlighten me as I am clueless as to what it means.

View attachment 92665

That looks good. Any issues you have then are probably not Telkom exchange related. Where did you run that speedtest?

 

[dcsmax]

Speed test coming up.

 

[DrJohnZoidberg]

Speed test comingView attachment 92667 up.

Looks pretty good for a 2Mbit line. What problems did you say you had?

 

[Aluroth]

Thanks, that seemed to have done the trick. OpenWeb working again.

 

[dcsmax]

Thx.

Downloading files.

Files I cannot break 100 kpbs.

You tube download test.

Some how router dropped dsl connection a couple of minutes ago as well.

 

[i.got~issues]

Thx.

Downloading files.

Files I cannot break 100 kpbs.
<snip>

^^ Mine cannot break 55 on my 2Mbs Gold since Friday... doing above 180 now on new backup account.

 

[dcsmax]

^^ Mine cannot break 55 on my 2Mbs Gold since Friday... doing above 180 now on new backup account.

So you have additional account?

With some other isp?

I just moved beginning of month from PLUGG to OW. Gold something (think its power).

If I new this, I would never have left PLUGG.

 

[MrBEEP]

Kindly drop me a PM so that I can investigate.

Please include your ADSL username and your OW number

Thx.

Downloading files.

Files I cannot break 100 kpbs.

You tube download test.View attachment 92669

Some how router dropped dsl connection a couple of minutes ago as well.

 

[MrBEEP]

Kindly drop me a PM so that we can move you back to the IS network.

^^ Mine cannot break 55 on my 2Mbs Gold since Friday... doing above 180 now on new backup account.

 

[i.got~issues]

So you have additional account?

With some other isp?

I just moved beginning of month from PLUGG to OW. Gold something (think its power).

If I new this, I would never have left PLUGG.

Just signed with Afrihost and their unshaped 2Mb business uncapped.
Getting full speed with everything on Afrihost.
When I change back to OpenWeb, the Gold seemed capped at 55Kbs.