Openweb uncapped ADSL feedback

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Hey Guys

Our Gold accounts do not carry a rolling window whatsoever, and is now unshaped after hours and on weekends :)

Guzilam said:
Hi, does BCS backbone accounts carry a rolling window?

Ta
Guz
Click to expand...
 
I've been moved to a WA account on my gold uncapped, and downloads only work at full speed (380kB/s for my line) if they have 8 threads or more... I am in Joburg so my ping to Joburg games servers is at the very least 50ms (20ms to Cape Town, 20ms back and 10ms from my exchange)

Is there anyone on an IS gold account getting full speed in Joburg? I was having issues last week on it.
 
No international connection at all only local websites only, is there a fault? cant email support either - no email access
 
i never asked to be on webafrica, if i wanted webafrica i would of gone to web africa?
 
Ripykin said:
i never asked to be on webafrica, if i wanted webafrica i would of gone to web africa?
Click to expand...

DSL Heaven (WA) is one of the better Gold backbones to be on IMHO. And I've basically tried them all. You can always send an email to support to change your backbone.
 
cant access my email - no international
Cannot access openweb site
WHAT A ROYAL FKUP!
are they sponsoring day passes at internet cafes?
NOPE
 
Last edited:
Hello,

We purchase capacity from many different supplier, with WA being one of them.

We do apologise for the outage, but all backbones experience outages from time to time.

You also have the option of using SMS support.

- SMS the word: openweb
- followed by your message to 34110. SMS's cost R2
Eg: openweb I forgot my password. My ow num is 5891

Ripykin said:
i never asked to be on webafrica, if i wanted webafrica i would of gone to web africa?
Click to expand...
 
Hey Friends,

SAT3 is down causing major international problems on most backbones using this connection.

Engineers are attending.

We apologise for the inconvenience.
 
MrBEEP said:
Hey Friends,

SAT3 is down causing major international problems on most backbones using this connection.

Engineers are attending.

We apologise for the inconvenience.
Click to expand...

I saw just now that international access is a bit wonky at the moment. Will wait patiently for it to be restored. :)
 
Yeah, Im on IS backbone and international seems really really slow. Hope they fix the problem quickly!
 
Hmm, just did another speedtest, seems to be back to normal now. Must have been something in the house pulling some bandwidth.
 
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