Please Rate Afrihost

Rate Afrihost, based on value-for-money, network quality, and support.

  • Excellent

    Votes: 264 51.7%
  • Good

    Votes: 150 29.4%
  • Fair

    Votes: 38 7.4%
  • Poor

    Votes: 20 3.9%
  • Pathetic

    Votes: 39 7.6%

  • Total voters
    511

Greggles

Active Member
Joined
Mar 31, 2008
Messages
44
Helpdesk very helpful and very little down time. Line stability good.
 

DadTheLad

Active Member
Joined
Apr 18, 2015
Messages
37
Had great service from their support guys. Sadly no fibre in my area so stuck with Telkom crappy copper cables.
 

Samayanaya

Active Member
Joined
May 13, 2009
Messages
86
Worst ISP I have ever had the misfortune to deal with... :mad: (Raak sommer weer beneuk as ek net aan hulle dink)
 

Yeb Vas

New Member
Joined
Mar 20, 2019
Messages
7
Nobody communicates. im waiting 6+ months to have fibre and nobody knows who is doing what. Ever since i started with Afrihost, nothing but fights to get stuff done
 

MMWC

New Member
Joined
Mar 11, 2019
Messages
2
Been lucky to receive great service from them. Have multiple services with them for the past 10 or so years.
 

writeclick

Active Member
Joined
Feb 1, 2011
Messages
83
In general, I've been very happy with Afrihost. I have seldom had reason to contact technical support, but I have noted that their response time and the quality of their responses (general technical knowledge of support staff, etc.) have deteriorated recently.
 

deanboltman

Active Member
Joined
May 9, 2011
Messages
90
Afrihost is an awesome ISP with excellent self service through their client portal.
 

avk

Senior Member
Joined
Mar 1, 2007
Messages
639
Good prices and products. Very good support the one or two times I've had issues.
 

Nkusheng

New Member
Joined
May 22, 2017
Messages
3
Rarely have any significate issue with them but when I do they are slow at resolving it,
 

TonytheNoble1

Active Member
Joined
Feb 19, 2018
Messages
65
Afrihost I rate as 'Good' because the fibre link is sometimes slow and there is never any notification as to potential issues. They have all my details so if they are aware that Vumatel in an area is down or slow, they can surely send me an SMS / WhatsApp / email. That would be taking their service to 'Excellent' in my book. Their pricing is not the best around but is close enough for me not to jump ship. With LTE perhaps becoming more affordable once bandwidth is made available, fibre may lose customers unless prices drop.
 

LeClos

Well-Known Member
Joined
Sep 22, 2018
Messages
258
Generally quite happy. Sometimes there is network outage in my area but the communication in this regard is good
 

janineB

Well-Known Member
Joined
Jun 21, 2013
Messages
107
I have nothing but praise for Afrihost. Never had any issues with them. Great affordable reliable service
 
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