Rocketnet - feedback?

RocketNet-Rep

Well-Known Member
Company Rep
Joined
Aug 12, 2017
Messages
279
Anyone in Cape Town with RocketNet on Octotel by any chance? Having trouble this evening - Netflix not working, along with some other website. Local speedtests are zipping along ok, except to Telkom, so not sure where the problem is :( Can anyone help?

https://www.speedtest.net/result/8178603080 (Good result)
https://www.speedtest.net/result/8178611538 (Horrible result)


Tracing route to www.us-west-2.prodaa.netflix.com [34.209.185.102]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.0.1
2 3 ms 1 ms 2 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 3 ms 3 ms 7 ms 197.157.79.78
4 * * * Request timed out.
5 2 ms 2 ms 2 ms agr2-gwf-cr2-gi0-0-1.wolcomm.net [197.157.77.7]
6 * * * Request timed out.
7 * * * Request timed out.
8 144 ms 144 ms 144 ms 197.157.77.131
9 144 ms 144 ms 168 ms xe-4-1-0.edge6.london1.level3.net [212.187.165.245]
10 278 ms 278 ms 278 ms ae-0-11.bar1.sanfrancisco1.level3.net [4.69.140.145]
11 286 ms 281 ms 281 ms 4.35.164.86
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.

Tracing route to www.google.com [216.58.223.36]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 3 ms 2 ms 1 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 54 ms 50 ms * jhb-io-ter-ibr-1.directel.co.za [169.255.0.225]
4 66 ms 58 ms 57 ms google.ixp.joburg [196.60.8.166]
5 * 55 ms 55 ms 72.14.239.129
6 52 ms 51 ms 50 ms jnb01s08-in-f36.1e100.net [216.58.223.36]

Trace complete.

Tracing route to www.telkom.co.za [165.143.151.47]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 3 ms 2 ms 3 ms 197.157.79.78
4 * * * Request timed out.
5 22 ms 2 ms 2 ms agr2-gwf-cr2-gi0-0-1.wolcomm.net [197.157.77.7]
6 412 ms 88 ms 87 ms 196-10-140-228.ixp.capetown [196.10.140.228]
7 72 ms 80 ms 90 ms nbsc-ip-er-1-pos-8-0-0.telkom-ipnet.co.za [196.43.25.146]
8 77 ms 79 ms 75 ms telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.54.62]
9 81 ms 84 ms * gis.telkom.co.za [165.143.151.47]
10 87 ms 86 ms 71 ms gis.telkom.co.za [165.143.151.47]

Trace complete.
Hi Dames, please can we ask that you in the mean while our core engineers resolve this issue, please use local DNS and local Netflix please. Thank you
 

abudabi

Expert Member
Joined
Aug 7, 2007
Messages
1,948
today has been a very bad internet experience so far with bad international speeds, pages timing out and terrible youtube buffering
Guessing vuma had an issue yesterday (or might still *shrug* )

From the websquad thread:
I've followed up with 7 people, all in JHB who are busy streaming various games. 3 mates on OpenServe aren't having any issues, however 4 on Vumatel are all having issues and we all use different ISP's: Vox, Mweb, MTN, BitCo (and I'm on WebSquad - obviously).
There has to be more than just coincidence there...
PS. I know you're not in JHB but it might be related
 
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