Hi electrofreeze, apologies for this inconvenience. Please can you send us an email or select our live chat and send us your number so we can call, troubleshoot and assist. Apologies if we did not return your call.
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Rocketnet - feedback?
- Thread starter mattproctor
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Hi simons, thank you for this. It is not ideal todo a speed test over WiFi as could be skewed if there is interference or something killing the Wi-Fi connection. Best practice would be todo speed test via LAN cable connection.
electrofreeze
Expert Member
quite bad for your 1G line
Hi electrofreeze, Please can you confirm what router you are using on your 1Gbps link?. Achieving is 1bps speeds over WiFi, depending on the router, might not be possible. Real world over WiFi, 400-500 Mbps seems to be the max achievable over WiFi . Please can you test over cable with device and cable that is capable of 1Gbps and send us the results please.
It depends how many concurrent rollouts they are doing. I went from no fibre to internet in my house in under 3 months (includes drawing up plans, getting CoCT sign off, trenching and installation).
He already stated today on this thread that he has a 100/100 line. When he mentioned Gigabit he was referring to simons' post.
electrofreeze
Expert Member
i was talking to simons about his speed please read the post
This almost seems like someone new.
electrofreeze
Expert Member
at the moment not even getting half line speed internationally can someone at rocketnet please explain what we are paying for
come on guys just buy some more international bandwidth instead of empty promises
come on guys just buy some more international bandwidth instead of empty promises
to what server are you testing, will escalate and investigate if there is an issue.
nope
electrofreeze
Expert Member
not testing to any server just doing some downloading in general and browsing but i must tell you it is not a pleasure international is really pathetic i think it is time now to ask Richard from Directel or Mo from Rocketnet to phone us as we are waiting for a long time now and nothing is happening
this week has been the worst
Thank you, noted. Have you logged and official support request via our support desk?, if not, please do. Email [email protected] and we attend to this with highest priority. Please send as much info as possible, links to what and where you are downloading from, appreciated.
This was not on a 1gig link was on 100/100
Not all the staff are aware that I am on the forums
electrofreeze
Expert Member
i was logged last year already speak to Mo and Fhumu
the problem is definitely with your international upstream provider or your bandwidth
we are not the only people on rocketnet with this problem
electrofreeze
Expert Member
you must be the lucky one then
