Hi guys.
I used to have a 384kbps uncapped unshaped account with SAOL.
The account was R500 ADSL line rental included.
SAOL.COM phoned me today to cancel the package,
saying that clients leaving to mweb have made the uncapped package they offer to be no long viable and I was politely told to either only use 30 gig a month or take a hike.
Below is the email i got from them following the phonecall:
From: <removed for privacy>
Sent: 22 April 2010 11:34 AM
To: <removed for privacy>
Subject: Saol Uncapped
Importance: High
We regret to inform you that your average usage is more than double the average of all other users on the same service, it is considered abusive and we reserve the right to terminate the account or move you onto a more appropriate package. This is degrading the service for everyone and thus in violation of our terms of service.
We can offer the following:
1. You can go onto a business package at R2300 per month all inclusive.
2. A line only account with a free 1Gb cap for debugging purposes at R139, which is still much cheaper than having the line rental with Telkom, you can then source an uncapped service from another ISP. The reason we give you a free gig is that when you have a problem, you can use the free gig to determine whether the line is down or not, by using the free account we provide.
If both accounts do not work, phone us and we will log a line fault for you.
3. We can give you a 30Gig account at the same price that you are currently paying. Top ups will cost you R29 per gig.
If we do not hear from you by Monday the 26/04/2010, your account will revert to option 2 at the end of this month.
I used to have a 384kbps uncapped unshaped account with SAOL.
The account was R500 ADSL line rental included.
SAOL.COM phoned me today to cancel the package,
saying that clients leaving to mweb have made the uncapped package they offer to be no long viable and I was politely told to either only use 30 gig a month or take a hike.
Below is the email i got from them following the phonecall:
From: <removed for privacy>
Sent: 22 April 2010 11:34 AM
To: <removed for privacy>
Subject: Saol Uncapped
Importance: High
We regret to inform you that your average usage is more than double the average of all other users on the same service, it is considered abusive and we reserve the right to terminate the account or move you onto a more appropriate package. This is degrading the service for everyone and thus in violation of our terms of service.
We can offer the following:
1. You can go onto a business package at R2300 per month all inclusive.
2. A line only account with a free 1Gb cap for debugging purposes at R139, which is still much cheaper than having the line rental with Telkom, you can then source an uncapped service from another ISP. The reason we give you a free gig is that when you have a problem, you can use the free gig to determine whether the line is down or not, by using the free account we provide.
If both accounts do not work, phone us and we will log a line fault for you.
3. We can give you a 30Gig account at the same price that you are currently paying. Top ups will cost you R29 per gig.
If we do not hear from you by Monday the 26/04/2010, your account will revert to option 2 at the end of this month.
... oh well ... was good while it lasted .. mweb .. here I come 
ownloading large files or large quantities of files Usage Behaviour: Downloading files such as movies, MP3s, games and software using software such as Napster, Kazaa, E-donkey etc. How to minimise this type of usage: Refrain from using automated download programs. You may not install automated search and retrieve programs or similar automated and manual routines, which generate excessive amounts of network traffic