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Try the call center, they assisted me with a similar issue a few days agoHi all
I am trying to file returns for a friend's company (company never traded before - need to file zero returns and get TCC).
I have added the organisation on her e-filing profile. She is a director of the organisation.
I am unable to register for a tax type though - I don't have a tax reference number for the organisation. From what I remember you need to activate a registered representative first? then request Notice of Registration?
When I try to add her as a registered representative I get the error :
"Our records indicate that no active registration exists for the Legal Entity on eFiling.
To use this functionality, you must successfully register one or more of the legal entity tax references against your profile.
Alternatively, please visit your nearest SARS branch for assistance."
I added the organisation yesterday
Any advice? Thanks

