Hi All,
I recently got screamer uncapped 384, below are some of the concerns im going to email tech at scremer and hope to get a responce, could anyone let me know if they are also having some of the same problems.
Im all aware of torrent speeds and utorrent issue, but have listed some other things that should just work in my opinion.
Firstly,
ABSA Bank
Absa online banking website, i can get to the login page but thats as far as i can get, when i click login i sit for a million years and nothing happens.
I switched to Axxess ADSL account i still have and can work no problem.
Google Mail
gmail takes a while to load, thats with nothing else on pc running. Anyone think this has to do with security certificates ? as gmail runs of https now ? When on axxess isp this all loads really quickly.
Personal email which sends though its own server.
personal email account, had to change smtp port to altenate port as no
sending would take place on port 25, on axxess this does not happen.
Does screamer have its own smtp srver ? sorry i have not checked this with them , as getting through to support sometimes is a porblem.
Internet browsing
Fifty percent of the times internet browsing is a bit sluggish if you have quite a lot open in terms of web pages, even if they has stopped downloading content.
Its like a yo yo to be honest. I also use net limmiter to check what apps are using what bandwidth, it will show intenert expolorer using like 10kB, surly it should be using the whole connection if nuthing else is running at that point in time.
Torrent Apps
Port forwarding is setup on my router.
utorrent has aweful download speeds, 5 to 10 kb.
bitcommit is fast. 30 to 40 kb ( could any one tell me if your internet conenction gets killed by bitcommit ? when using it i get good download speeds, but some times i cannot even open a webpage even if i shut bit commit down, i have to restart my pc, then i can browse again, does it have to do with somethign related to connections it opens to recieve torrents ? ) The pc im using is a clean install and only downloads torrents, got another pc for work and online games.
torrent speeds are very sporadic, couple of minutes 38kB, then 18 to 20 kB for a while, i understand it has to do with the torrent and amount of seeders etc, but i also tested this with axxess and they where just more consistent with connection speed.
Service
I think there should be more support thrown at the weekends
as when there is a major problem we have to wait for the week to come around before something is fixed.
Maybe they should have a online ticket system installed that a tech can get emails, and respond and update a status board of the problem and eta to fix.
There should be a screamer notice section on your website to list current network problems and when all will be fixed by.
Thanks for reading, will post what screamer replies.
Dav