Skyworth Binge Android TV box

Hi all, I have a problem with my skyworth box while watching a series or movie my box reboots randomly during a movie or a series this is the first I'm experiencing this. Any idea or solution to this would the 9.0 update sort this out. Thanks
 
Hi all, I have a problem with my skyworth box while watching a series or movie my box reboots randomly during a movie or a series this is the first I'm experiencing this. Any idea or solution to this would the 9.0 update sort this out. Thanks
perhaps its getting to hot?
 
Hi all, I have a problem with my skyworth box while watching a series or movie my box reboots randomly during a movie or a series this is the first I'm experiencing this. Any idea or solution to this would the 9.0 update sort this out. Thanks

Could be a software issue. Try the update to Android 9.0. What media player are you using?
 
We'll run a test. and see if we can reproduce it. Please try any other media player of your choice as well.

Are you on WiFi streaming over the network or is it local files?
 
2nd box this morning done. My otherone I did last week. Seems to work well. The only thing missing is Netflix certification.
 
Can program the power button. It feels like the box boots quicker and the audio for me has a boost. I now have to turn the TV volume down.
 
I've lost sound via Optical. So I'm using Bluetooth now. Has anyone experienced this after update?
 
Lost sound how? I can test mine...

No sound at all via Optical to soundbar, T.v volume plays fine and when connecting box and soundbar via Bluetooth it's OK... I read somewhere changing sound settings from Auto to PCM helps. I'll try that in the morning and see.
 
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