Telkom LTE help

Doom5003

Well-Known Member
Joined
Sep 24, 2013
Messages
277
So since a few weeks ago my speed on Telkom LTE has gone down the drain.
Used to be able to get 8MB dl easy, but now only getting 1MB dl, no matter the time of day.
Still getting full signal, and changing between 1800 en 2300 has no effect.
Even tried using sim in my phone, shows LTE+ and full signal but same slow speed, ping is the same though.

Now the funny thing, I have a Rain sim as well, and are experiencing the same problem. Same speed with full signal even in phone.
Using both versions of the B618
 

DiabloDane

Expert Member
Joined
Apr 10, 2019
Messages
1,490
So since a few weeks ago my speed on Telkom LTE has gone down the drain.
Used to be able to get 8MB dl easy, but now only getting 1MB dl, no matter the time of day.
Still getting full signal, and changing between 1800 en 2300 has no effect.
Even tried using sim in my phone, shows LTE+ and full signal but same slow speed, ping is the same though.

Now the funny thing, I have a Rain sim as well, and are experiencing the same problem. Same speed with full signal even in phone.
Using both versions of the B618
where about you from?
 

SykomantiS

Expert Member
Joined
May 7, 2012
Messages
3,026
Had the same issue for most of January. Logged a fault and managed to get Telkom to send a technician to the local towers. Seems to have solved my issue.
 

11Snowman11

Well-Known Member
Joined
Jul 24, 2019
Messages
205
Same issue for me. Since 1 January we do not receive above 3 Mbps. Telkom said there is nothing they can do and they even said there is no problem with the tower. Although I rarely connect to a different tower and then the speeds are back to normal on that tower. After this month I am done with Telkom.
 

carstensdj

Expert Member
Joined
Apr 13, 2011
Messages
2,487
My issues have been since last year already. Locked into a 24month contract and not getting what I'm paying for. Surely there's a way to get out of this contract with the CPA as Telkom is not giving me what I'm paying for but yet, I'm expected to uphold my side of the contract by paying them a monthly fee for a service that I'm not getting?
 

Doom5003

Well-Known Member
Joined
Sep 24, 2013
Messages
277
where about you from?
Upington Northern Cape. I'll see if I can get 'n fault logged and maybe get them to send someone to have a look. Just weird that I am experiencing this with both Telkom en Rain
 

Doom5003

Well-Known Member
Joined
Sep 24, 2013
Messages
277
Wil also drive around a bit and see if I can coonect to a different tower.
 

PaCiFieR

Well-Known Member
Joined
Feb 14, 2007
Messages
464
I am in East London and ever since Telkom ditch MTN I have not achieved more than 3Mbps download. Contract expires 22/02/2020. Cannot wait.

Oh right, cant cancel. *sigh*
 
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