TelkomZA

[BigFatBadger]

Hi TelkomZa

Do you know what the deal is with the high latencies on SA Steam game servers these last few days? I am on TelkomInternet 4mb and friends of mine, one of which is on 10mb Metro Ethernet, are having the same problems as well as other guys on the servers. We battling with pings of 150ms+ but nobody seems to know what's going on. Can you shed any light? Battlefield servers hosted on Saix are fine, just seems to affect Steam games. Not sure who to talk to so thought I'd try my luck here, perhaps you know

Thanks

 

[Quarkiee]

Hi TelkomZa

Do you know what the deal is with the high latencies on SA Steam game servers these last few days? I am on TelkomInternet 4mb and friends of mine, one of which is on 10mb Metro Ethernet, are having the same problems as well as other guys on the servers. We battling with pings of 150ms+ but nobody seems to know what's going on. Can you shed any light? Battlefield servers hosted on Saix are fine, just seems to affect Steam games. Not sure who to talk to so thought I'd try my luck here, perhaps you know

Thanks

+1

 

[EviLMasH]

+1

+1

 

[Quarkiee]

+1

= 3

 

[Raphael123]

+1

 

[AthenianOwl]

+1

= 4

 

[Praeses]

Hello TelkomZA

Do you have the super powers which can disable Value Added Services from a Telkom account? If yes, please let me know what info I can PM to you to help me

For some reason, one can only activate VAS via the Telkom website and not deactivate any! Not very nice of Telkom...

Thanks

 

[Pada]

Hi TelkomZA,

Could you please have a look into my congestion issue. My closed fault nr. is 565CWK081013

The Telkom technicians all went and tested the ADSL line itself and accused my modem/alarm/telephone for being at fault, when I know there's nothing wrong with it, because I've tested with the alarm & telephone unplugged, used a different modem and tried various ISP accounts.

Its clearly congestion when I'm on a 4Mbps ADSL line (synced at 4096/512) and I'm barely getting 1Mbps between 07:00 and 00:00 and only getting 3.4Mbps (max throughput) at 04:00 in the morning.

Thank you in advance!

 

[The Voice]

International gaming is completely pointless. Pings of over 1k.

 

[ichigo]

Today during the storm my line went very noisy and adsl went down then up at a very low speed.

I have pmed you hopefully you will respond.

 

[Spamhater]

TelkomZa

I have problem with my phone line is making an cracking noise , however my Adsl line is working not to bad.I have called telkom and have a reference number , below is my adsl status

ADSL Status
Parameters
DSP Firmware Version E.25.41.55 A
Connected true
Operational Mode G.Dmt.BisPlus
Annex Type AnnexA
Upstream 509100
Downstream 1021200
Elapsed Time 0 day 2 hr 22 min 33 sec
SNR Margin(Upstream) 10.0 dB
SNR Margin(Downstream) 24.60 dB
Line Attenuation(Upstream) 17.5 dB
Line Attenuation(Downstream) 28.5 dB
CRC Errors(Upstream) 0
CRC Errors(Downstream) 0
Latency(Upstream) Fast
Latency(Downstream) Fast

 

[ViciousClone]

Wow PM the Telkom guy yesterday at 2pm-3pm,the techy phoned at 4pm and heard the line has noise,techy came around today at 9am :O is this a new era for Telkom? if so then im liking the service a lot!

 

[ichigo]

Wow PM the Telkom guy yesterday at 2pm-3pm,the techy phoned at 4pm and heard the line has noise,techy came around today at 9am :O is this a new era for Telkom? if so then im liking the service a lot!

I did also but 0 response from TelkomZA .

 

[FartyMarty]

Hi TelkomZA,

I have sent you a PM, please assist if possible.

Many Thanks,
Martin

 

[lenroc]

Hi TelkomZA

I want to log into the Telkom site to view my account details but I cant get into the site, and I dont know what my password is for Telkom Mail if they send a password reset :wtf: . Please help me

 

[ichigo]

My phone line and adsl is all working again but sadly lost my adsl2+ when they changed me to another port since the other was faulty well least my speed is back.

 

[Praeses]

I <3 TelkomZA. Helped me remove some VAS from my line

 

[AthenianOwl]

My phone line and adsl is all working again but sadly lost my adsl2+ when they changed me to another port since the other was faulty well least my speed is back.

Nice Now you can continue to participate in future myBB competitions without any line issues negatively influencing your chances of being selected as a winner.

 

[mahdi]

Pm'd TelkomZA, he responded and is assisting me with sorting out my ADSL issue. Much appreciated. Thank you TelkomZA

 

[samuelbowker]

Cape Town CBD

http://speedtest.ookla.com/result/2369041291.png

getting 0.26mb instead of 10.0mb. Pretty dismal!