Thoughts and experiences with Vox Telecom as ISP???

[KryptonZA]

Hi, our area has recently gotten Fibre via Vumatel, and I was considering moving to fibre from adsl. Seeing as I am on a tight budget, I considered getting the 4mbps package. It costs only R499 per month, and includes a router and installation if a 24 month contract is signed.

Just wanted to know if they are a viable ISP and if their service is decent? Please share your experiences to help me make a decision.

 

[Segg]

I'm using their 50/50 package at the moment, can't really complain, some sources max out at around 15mbps but I have to do some more testing to confirm this. No immediate plans to move

 

[KryptonZA]

Thanks for the reply, I'm not expecting large speeds, just wanted to know how their general service was, and how reliable they are.

Would you recommend me going to them?

 

[Segg]

Yea, I'd say they're pretty decent

 

[donanicky]

I have a 10mb line from ISP Afrika for R469 and using Vox data, no issues.

 

[Sebulba]

They do have online chat on their website, which works quite well. Their call centre is also quick to answer.

 

[absynth]

I'm using VOX on Octotel Fibre.

Installation took forever,but can't complain about them as an ISP.Been working well without any hitches and good speeds.

Only thing I would be worried about is signing into any form of contract with any ISP.

I see they offer a month to month as well with Router included.You can always ask them if it includes installation.

https://shop.vumatel.co.za/package/E1zUSumRHz