Trouble with OpenWeb

Goosey

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I have recently purchased the Titan 2mb Uncapped account from openweb.
I do understand that they shape during business hours but on weekends I should be getting atleast 150 KB/s?
And its after hours now and I can only reach a maximum of 60 KB/s and has been like this throughout the day:mad:

EDIT: I have emailed them twice already and no reply at all.

This is getting real pathetic.
 
James[Bond];13105319 said:
I have recently purchased the Titan 2mb Uncapped account from openweb.
I do understand that they shape during business hours but on weekends I should be getting atleast 150 KB/s?
And its after hours now and I can only reach a maximum of 60 KB/s and has been like this throughout the day:mad:

EDIT: I have emailed them twice already and no reply at all.

This is getting real pathetic.

That's Openweb for you. Apparently they have excess capacity available on their network till the end of July (https://www.facebook.com/myopenweb/posts/10152635678543203) yet they still shape you to the ground.

Time to change ISP.
 
James[Bond];13105319 said:
I have recently purchased the Titan 2mb Uncapped account from openweb.
I do understand that they shape during business hours but on weekends I should be getting atleast 150 KB/s?
And its after hours now and I can only reach a maximum of 60 KB/s and has been like this throughout the day:mad:

EDIT: I have emailed them twice already and no reply at all.

This is getting real pathetic.

I would suggest you just cancel it RIGHT NOW and get a R99 2Mbps account for here https://www.connection.co.za

It will be unshaped after hours and you will be shaped during the day depending on your stars. 5 stars would be very close to or be unshaped 4 stars or less will be shaped during the day Monday to Friday ONLY.
 
:erm: should've asked Q for an uncapped account... :p

But yeah, cancel it ASAP, and get an account from a reputable ISP who's member of ISPA...
 
Move on. At the moment OpenWeb seems to controversial. Sorry to let you know but it's for the better prima facia.
 
James[Bond];13105319 said:
I have recently purchased the Titan 2mb Uncapped account from openweb.

This was your first mistake ...

James[Bond];13105319 said:
EDIT: I have emailed them twice already and no reply at all.

This is getting real pathetic.

Expecting a response was your second mistake

Not cancelling and moving onto anyone else other than MWEB will be the third mistake.
 
Thanks for the help guys. Really getting pissed off at these "Amazing" offers which have a ton of terms and conditions.:rolleyes:
 
Howto Escape OpenWeb

James[Bond];13136913 said:
Thanks for the help guys. Really getting pissed off at these "Amazing" offers which have a ton of terms and conditions.:rolleyes:

How to ESCAPE OPENWEBwith the least amount of loss and financial loss!!!!!

So recently I had to run the gauntlet with trying to get away from OpenWeb and as many other people on this site can attest to. And as you'll be able to pick up from the mail trail that I will add, I'm being forced to pay OpenWeb for another month even though as far as I'm concerned all evidence points to the contrary.

So I decided to do my utmost to ensure that EVERYBODY that would like to GET OUT OF THEIR OPENWEB ENSLA.......... sorry, I meant to say CONTRACT, got to do that simply and WITHOUT CONFUSION.

So follow these steps as it was clearly told to me by ATHOL WESSELINK(OWNER OF OPENWEB) when I phoned him on HIS PERSONAL CELL PHONE(and YES I DO HAVE HIS PERSONAL CELL NUMBER), and laid out in the email correspondence with OpenWeb, to unsure that you dont find any unexpected barriers to your exit from OpenWeb.

Follow These Steps Clearly and Properly and accept that if you follow the following steps you will only pay a further R58 to OpenWeb as opposed to the alternative of another months full contract payment for a service that might or might not leave you feeling like you want to go into the shower to scrub yourself down with a steel brush and turpine:

1. Immediately email [email protected], [email protected] and very clearly request you internet service downgraded to a 1GB GOLD CAPPED R29 ACCOUNT as of the very first of the next month!

2. Post the email request on the OpenWeb MyBB discussion page to ensure that your request cannot get lost by accident or misunderstood by any of the OpenWeb support or management team.

3. Post the reply from OpenWeb on the OpenWeb MyBB discussion page to make sure that OpenWeb cannot, by accident, forget any email statements that they make to you!

4. On the first of the month, day one of your first month as a R29 1Gb GOLD CAPPED ACCOUNT holder email [email protected] and [email protected] and give your one CALENDER MONTH NOTICE PERIOD stating very clearly that your last day with OpenWeb will be last day of the month.

5. Post your email and the response from OpenWeb on the MyBB OpenWeb page to ensure that there is no miscommunication or misunderstanding between you and OpenWeb, and the forum members can be witness to the discussion.

6. THIS LAST PART IS VERY IMPORTANT: DO NOT TELL THEM THAT YOU ARE PLANNING TO LEAVE OPENWEB, TELL THEM THE DOWNGRADE IS TEMPORARY(Which isn't a lie because soon your downgrade will become a cancellation)

So after everything, you'll end up spending R58 in total for two more months at OpenWeb, as opposed to R300, R400 or MORE for a SINGLE MONTH

Remember to POST ALL YOUR CORRESPONDENCE with OpenWeb, otherwise confussion can set in(BY ACCIDENT OF COURSE)
 
How to ESCAPE OPENWEBwith the least amount of loss and financial loss!!!!!
/snip

This can only be done when the planets align on the 41nd day of Julytember. Don't forget your ritual Penrose Triangle and sacrificial unicorn!
 
This can only be done when the planets align on the 41nd day of Julytember. Don't forget your ritual Penrose Triangle and sacrificial unicorn!

yep. Your routers star sign has to align with that of Dr Keoma and once the handshake occurs you are free :p
 
Poor soul, why would you sign up with this pathetic lying excuse of a business.

Go to a new ISP that really is the only thing that would work.

But your still going to give them money when you leave hahaha

I hope a collective of people form and take them on legally and close them.
 
@ remola..

Im very sure Keoma is the owner..

In the words of Athol Wesselink when I phoned "I'm the owner of OpenWeb, and I would prefer that you DO NOT give out my personal Cell Number"

Read from that what you want, either he was lying or he wasnt.
 
In the words of Athol Wesselink when I phoned "I'm the owner of OpenWeb, and I would prefer that you DO NOT give out my personal Cell Number"

Read from that what you want, either he was lying or he wasnt.

Interesting...never heard of him before...
 
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