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Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency
- Thread starter vodacom3g
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Hi there
From my experience please don't try and use http://speed.vodacom.co.za/ I think its a con. Use the speed tests found on MyBroadband.co.za Sentech's and Ibursts give similar results. You'll find huge discrepencies to your vodacom tests.
P.S. You can only do Sentech's once, unless you remove the file.
From my experience please don't try and use http://speed.vodacom.co.za/ I think its a con. Use the speed tests found on MyBroadband.co.za Sentech's and Ibursts give similar results. You'll find huge discrepencies to your vodacom tests.
P.S. You can only do Sentech's once, unless you remove the file.
vodacom3g
Vodacom Representative
Explain how it is a con please?
Thanx Iam3G
What modem/device are you using? USB modem, DataCard or Cellphone?
I'm trying to establish whether my Samsung U700 has a limitation.
It should be able to download at 3.6mbps according to the phone specs, but I know that the VC infrastructure is not in place yet...or it's in a testing phase of some sorts.
But I should at least be getting > 1mbps.
Could it be the areas where I'm connecting from?
I'm using a E220, PPDB, HMP Software.
Yes, its a possibilty. Do you have sufficient converage in your area?
vodacom3g
Vodacom Representative
I've seen as low as 300Kb/s and as high as 1700Kb/s, but would peg an 'average' as about 1.1 to 1.2Mb/s. 5 seconds ago got 940kb/s. This is in Plattekloof.
It's very much a factor of your area, the number of people sharing your tower and the quality of the signal you get. Obviously the back-haul capacity to JHB where the test server sits, is also a factor.
A good test would be to go outside and see what difference it makes. If it does, you might be limited by signal quality.
You can also try in different locations, if you're mobile enough.
My gut feel is your phone is OK. See if you can improve the chance of getting a better signal, though.
feo
Honorary Master
If you read v3g's posts you'll see that he's said that the Voda speed test was set up to identify where bottlenecks occur. If you get a high speed on the Voda test it means that the link between you and the tower is fine so the crap starts further down the line. (correct me if I'm wrong v3g)
Thanx for the feedback Vodacom3G.
In other words using vodacom's speed test is really a test to check the connection between the tower. Fine thats why when I do a speed test using vodacom I get between 900kbps and 1200kbps. Iburst and Sentech I get 91kbps and 96kbps respectively. Funny how Iburst and Sentech are a lot closer to the truth.
So yes its NOT a speed test its a connection test. Its a con !!!
Is that sufficient enough an explanation Vodacom Representative !!!!!
So yes its NOT a speed test its a connection test. Its a con !!!
Is that sufficient enough an explanation Vodacom Representative !!!!!
feo
Honorary Master
Easy fix, create a thread explaining what speed tests to do and what the different outcomes mean (or just use v3g's post you linked to) and....STICKY it.
Stickied threads get a crap load more views than unstickied ones and this thread is VERY long to search each post for info.But it only tests the connection between you and the tower you're connecting to, not anything else.
If the bottleneck doesn't occur on that leg then obviously it's gonna report a fast speed.
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Easy fix, create a thread explaining what speed tests to do and what the different outcomes mean (or just use v3g's post you linked to) and....STICKY it.
But it only tests the connection between you and the tower you're connecting to, not anything else.
I think that another very useful sticky would be one that actually tells us that there is a problem on the network. explaining the date and time it started and what the problem is and keeping us up to date with it with an end date to when the problem was fixed eventually. Even if only V3G can post in that section!!! I hate having to browse through all these posts to try and find out what or where something is wrong. Please, this would be great as not one month has gone past this year that I haven't had a problem with my HSDPA... please before i slit my wrists
.But it only tests the connection between you and the tower you're connecting to, not anything else.
Well considering I have a 3G external antenna, 4 bar signal constantly I would assume my connection to the tower is fine. So why is the "senior" representative at the vodacom call centre saying I don't have a problem.
It takes me 3h30 to download a 14MB file. I get constantly disconnected and even surfing is a pain in the backside.
Now if they stored everything I required at the tower I would not be in such a bad, slit my wrists kinda mood.
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I'd have to agree with v3g on the Vodacom Speed Test. Its pretty accurate.
What baffles me is that you're testing your Vodacom connection speed on other wireless network Speed Test... why? The problem doesnt lie there? The complaints are from the Vodacom HSDPA network, not the iBurst network???
Its logically dumb to comapre a wireless test of another network to the one you're having trouble with.
On why i'm saying its accurate, is becoz i do the test during the day(while at work), and i get +-1600 to 1900kbps(HSDPA speeds) and when i try and download something it downloads it at HSDPA speeds.
In the evenings however(where the trouble lies) i do another test, and i get pretty cr@p speeds.
What baffles me is that you're testing your Vodacom connection speed on other wireless network Speed Test... why? The problem doesnt lie there? The complaints are from the Vodacom HSDPA network, not the iBurst network???
Its logically dumb to comapre a wireless test of another network to the one you're having trouble with.
On why i'm saying its accurate, is becoz i do the test during the day(while at work), and i get +-1600 to 1900kbps(HSDPA speeds) and when i try and download something it downloads it at HSDPA speeds.
In the evenings however(where the trouble lies) i do another test, and i get pretty cr@p speeds.
sand_man
Honorary Master
vodacom speed test:
Download Speed: 1748 kbps (218.5 KB/sec transfer rate)
Upload Speed: 349 kbps (43.6 KB/sec transfer rate)
speedtest.net to vancouver 107kbps down 60kbps up
Yeah I got to agree with Garronm. While I kind of understand and appreciate v3g's explanation and it is the correct and valid explanation, it's no conciliation when basic browsing becomes a tedious, frustrating and time consuming process... If it weren't for the 2 year contract I'm tied down to I would seriously consider other options but for now the best I and many others can do is hope the service is improved and in all lightly hood it will be...
Download Speed: 1748 kbps (218.5 KB/sec transfer rate)
Upload Speed: 349 kbps (43.6 KB/sec transfer rate)
speedtest.net to vancouver 107kbps down 60kbps up
Yeah I got to agree with Garronm. While I kind of understand and appreciate v3g's explanation and it is the correct and valid explanation, it's no conciliation when basic browsing becomes a tedious, frustrating and time consuming process... If it weren't for the 2 year contract I'm tied down to I would seriously consider other options but for now the best I and many others can do is hope the service is improved and in all lightly hood it will be...
sand_man
Honorary Master
I gotta disagree with you there Iam3g. I am consistently getting fantastic speed test results from the voda speed test and when I say consistently I mean over 200KB/s just about everytime without fail any time of the day regardless which inidicates to me that I am perfectly aligned with the tower but in real world browsing and down loading it's so far from consistent that it's no longer funny!!
Durinf the course of the day the actual down load speeds fluctuate from 2KB/s-160KB/s but the average is what is concerning and I would guess that to be around 30KB/s
Download Speed: 1555 kbps (194.4 KB/sec transfer rate)
Upload Speed: 59 kbps (7.4 KB/sec transfer rate)
Download Speed: 1724 kbps (215.5 KB/sec transfer rate)
Upload Speed: 360 kbps (45 KB/sec transfer rate)
Download Speed: 1738 kbps (217.3 KB/sec transfer rate)
Upload Speed: 357 kbps (44.6 KB/sec transfer rate)
I mean look at these results?!!! They are superb but they don't translate into real world browsing...
vodacom3g
Vodacom Representative
No one disagrees with you on the bad international experience you have.
Also no one EVER said if you get a high speed to the VC speed test, there is nothing wrong. (disclaimer, maybe someone did say it, but then he/she is an absolute idiot.)
What we do say though, is that by looking at the VC test results in conjunction with the other tests (and understanding the underlying network architecture) we can more easily pinpoint a problem.
So let me make this official statement:
Everyone happy?
Something I did notice, but is currently masked by the international problems, is that a lot of people are posting very good throughputs to the VC server. This was not a case a while ago. It seems to indicate that the planned upgrades on local capacity is coming along nicely....
sand_man
Honorary Master
agreed....
K
kingrob
Guest
My download speed is now 319kbps & upload speed 349kbps.
Damn, this is even slower than iBurst.
Damn, this is even slower than iBurst.
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