If it were an Openserv issue surely it would effect Telkom too but I am still streaming fine on Telkom.
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Vox Telecom Fatpipe
- Thread starter MMMR_14
- Start date
If it were an Openserv issue surely it would effect Telkom too but I am still streaming fine on Telkom.
Johnatan56
Honorary Master
Averaging 2GB a day instead of my normal 6 due to the slow speeds. 
Swapping to the Afrihost back-up isn't much better.
Swapping to the Afrihost back-up isn't much better.
I started having issues on Saturday. I dunno if anyone has contact support, but I did this morning. This is the response I got.
"Please be advised that we are aware of the browsing and speed issues in the cape town area. Our engineers has identified a potential root cause and are working on a resolution."
No ETR according to the support agent.
"Please be advised that we are aware of the browsing and speed issues in the cape town area. Our engineers has identified a potential root cause and are working on a resolution."
No ETR according to the support agent.
Thanks for the update, at least they are now acknowledging the problem.
Johnatan56
Honorary Master
I was supposedly given a reference number for call-back from them on Saturday, might be that they'll only call today as I haven't received any messages/notifications yet.
i.got~issues
Expert Member
I received the following email from VOX yesterday;
Good day
Please see the below feedback for your issue:
There is currently an outage reported by the upstream provided affecting users in Cape Town and surrounding areas.
Outage Telkom Services Cape Town 18:00
23 February P2 Slow internet speeds 0 days and
20 hours VSR-2825492
Johnatan56
Honorary Master
Nothing on their site or FB though
Drifter
Honorary Master
My download speed dropped to 1.5Mbps from 9.8 last night. Did port recreate, the works. It's dead.
Johnatan56
Honorary Master
Everything's more stable and higher than the 300KB/s, still not getting my full speed though, getting 15-20Mbps at most.
i.got~issues
Expert Member
^^ This. Same here. Very usable, but still not what it was or should be.
I wonder what the issue was then... probably will never know...
Johnatan56
Honorary Master
Saw a lot of OpenServe about today, all along West coast Road/Otto.
Pada
Executive Member
From what to what did you change your MTU?
Icemanbrfc
Honorary Master
What were they doing?
Also in Hout Bay, will give that a try, Thanks.
Pada
Executive Member
Thanks. Typically it should be 1492 when you dial PPPoE over an ADSL modem, since the PPPoE header requires 8 bytes and the modem should support 1500 MTU for Ethernet.
Johnatan56
Honorary Master
Messing with exchanges/manholes.
Well that fix didn't last long.
6PM on a Saturday and streaming is impossible and downloads at no more than 10% of line speed.
Back to the Telkom Backup account.
Maybe it is finally time to stop paying VOX.
I now spend more time on the backup account than I do the VOX account so any payment is throwing good money after bad.
6PM on a Saturday and streaming is impossible and downloads at no more than 10% of line speed.
Back to the Telkom Backup account.
Maybe it is finally time to stop paying VOX.
I now spend more time on the backup account than I do the VOX account so any payment is throwing good money after bad.