Web Squad ISP

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
3,322
Its awful today, really hope they fix that cable...

Edit: Its actually unusable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Apologies, We've been testing different routing strategies for the past 30 mins - this will have affected most inbound and outbound routes as we load and route tested each. We've balanced as best we can at the moment - EASSy seems to be having issues under the heavy load again. Waiting for feedback from transit providers.
 

Deadmanza

Honorary Master
Joined
Sep 13, 2013
Messages
12,762
Apologies, We've been testing different routing strategies for the past 30 mins - this will have affected most inbound and outbound routes as we load and route tested each. We've balanced as best we can at the moment - EASSy seems to be having issues under the heavy load again. Waiting for feedback from transit providers.
Thanks, fully understand its mostly out of your control, just venting.
 

Zodiak

Senior Member
Joined
Sep 2, 2009
Messages
973
This is us testing and re-routing traffic. Reconvergence and route changes take a few seconds as we test different strategies

International traffic completely dead, can't login to Battle.net at all and can't run a speedtest to EU, also because of testing? Local seems fine
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
3,322
Thanks, fully understand its mostly out of your control, just venting.

No problem, I understand. Will continue monitoring and making minor changes to our routes throughout the day to make the best of this outage.
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
3,322
International traffic completely dead, can't login to Battle.net at all and can't run a speedtest to EU, also because of testing? Local seems fine

We're testing different routing strategies to make the best of this outage. Please try again in a few mins.
 

Zodiak

Senior Member
Joined
Sep 2, 2009
Messages
973
Ok, thank you, totally understand

Just want to add, that whatever route you've put into place is way worse than 10 mins ago, getting 0.5 mbps to EU download and full upload speed on different servers
 

Looney

Executive Member
Joined
Nov 18, 2009
Messages
5,346
Yup, whatever you guys did broke the internet more eish. And this on a 1000/100.

0d5c9c8d8adf27ee6bd954566d1c45d8.jpg
 

Zodiak

Senior Member
Joined
Sep 2, 2009
Messages
973
We're putting pressure on Transit providers for some feedback here. Seem to be seeing issues with EASSy performance across the board.

Ok, just lost connection again, to be honest was working fine even after the cable break but only issues since the last disconnect. Going to avoid playing Modern Warfare Warzone for now, lol, keeps disconnecting whilst I am in a gunfight
 

abudabi

Expert Member
Joined
Aug 7, 2007
Messages
4,301
This is us testing and re-routing traffic. Reconvergence and route changes take a few seconds as we test different strategies

Hahahah.. Had both kids come running to me. "Roblox just disconnected!" :D

And twitch is unusable... doesn't even start. Thank goodness for local CDNs on netflix and youtube etc.
 

Deadmanza

Honorary Master
Joined
Sep 13, 2013
Messages
12,762
@websquadza
I must say, I switched to my phone to see if it would improve and OMG it is 100000% worse, so thank you for your efforts.
Also I am now playing on Singapore servers and get 170ms constant :D
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
3,322
At this point, it looks like we're tinkering, our transit providers are tinkering and so on and so forth - basically too many cooks in the kitchen. We've picked pretty much the best we can find with EASSy under pressure. Transit providers are working to improve matters now. Will continue following up to ensure we're back up to normal ASAP.

NAP saw an increase in traffic volume of almost 30% yesterday. (https://ix.nap.africa/statistics/ixp) These increases are pretty much identical on transit and I think EASSy is under more pressure than ever. Traffic volumes are about 35-40% higher than they were in January. So really not an ideal time for an outage on WACS.

@websquadza
I must say, I switched to my phone to see if it would improve and OMG it is 100000% worse, so thank you for your efforts.
Also I am now playing on Singapore servers and get 170ms constant :D

Our asia routes via SAFE are still flying, so please take advantage of these if your games allow. We're doing everything we can to get East coast traffic to EU and onwards via EASSy normalised.
 
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